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Can't download music

Can't download music

I get error, you're out of offline devices
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1 Reply

Hey there @user-removed,

 

Thanks for reaching out here in the Community.

 

Sounds like you have downloaded music on an older device. If you have access to it, you can remove the downloads either from the Spotify app (Settings and privacy > Storage > Remove all downloads) or by clearing the app's cache and data.

 

In case you no longer have access to one of these older devices to remove the downloads, you can reach out to our Support team here. They'll be able to provide further help with this.

 

If anything else comes up, the Community will be here.

 

Cheers!

NovyModerator
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