Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't save a specific album

Can't save a specific album

I have been trying for a few days to save Bars and Melody's album 'Never give up' to both my music and 2 different playlists. It will say it has added the album and even add to the song count but when I go into the playlist it wont show or play. I can however still add other songs to the same playlist and get them to play. I have tried multiple times and even logged out and back in again. I am nowhere near the song limit. Please help.
Reply
3 Replies

Hey @Woody6710, welcome to the Spotify Community!

 

Can you send us the URI link of the album this is happening with? Just right-click the track > Copy Spotify URI.

 

Also, would it be possible for you to access with a friend's account on your device? If so, try to add that album to a playlist to see if the same thing happens. 

 

Keep us posted. 

JulianModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

I've tried to log onto Spotify on my laptop and I cant even find the album however I have looked on my phone again and have attached a screenshot of the album. I will try to log onto a friends account and keep you posted.
wp_ss_20170221_0001.png

I've just tried to add the album on a friends account and it hasn't worked. It would add other albums by the same artist and it would say it has saved the album but when I looked in the my saved music the album art came up but no songs.

Suggested posts