Chiq smart tv bad sound quality

[Sepdg]

So i recently got a chiq smart tv and when i watch Netflix, YouTube, Amazon prime, etc.

The sound quality internal and external (on speaker) is fine.

But when I play Spotify the sound is very bad quality and creaks. This problem is on the tv speaker itself and on any external speaker.

Can Anyone help?

[e7velasquez]

Same issue here, no answers. 

I had to pay Youtube premium to be able to listen music on decent quality and without the annoying ads, ugh. 

[Alex]

Hi folks,

Thanks for reaching out about this in the Community.

Can you try checking what Sound Profile the Spotify app is using once you switch to it? Some TVs change the sound settings automatically for different apps which might be causing the bad quality.

Let us know if that helped.

Cheers.