Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Desktop][Developer] (and Android) Fix App Stability

[Desktop][Developer] (and Android) Fix App Stability

I love Spotify, the library is great and the app is very clean and easy to navigate. But**bleep** fix your apps. The desktop app crashes on me two or three times a day, and I have to dig through the task manager and close the 2-4 background processes that failed to close to get it to start responding.
The phone app is just as bad, with it freezing up and refusing to respond. Which is a real downer and outright dangerous when you're trying to listen to music while driving.
This has been a problem for 5 years across multiple phones and computers. It literally failed to start up on my home PC this morning. It crashed on me at work last week on a Mac. Figure out how to make a stable app please, that's way more important to me as a music listener than whatever the "autogenerate a shared playlist with a friend" thing is... Probably a lot easier to do too, since stability probably doesn't need an AI.

Reply
1 Reply

Hi @Hawkshot86,

 

Welcome to the Community and thank you for posting.

 

We've moved your post to this help board as it fits better its content. 

 

The behavior you mention is definitely not normal and there may be many causes for this issue, and we'll do our best to help you sort it out.

 

Since this is happening across different devices, please try logging with another account, such as a friend's or a family member's to see if the issue persists. Alternatively, you can create a free account here, just make sure you're logged out of your own account before creating a new one.

 

Keep us posted. We'll keep an eye out for your reply. 

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts