Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

From a platform to another suffle restart

From a platform to another suffle restart

Plan : Premium

Country : Quebec, Canada

Devices : iPhone X, Sonos Play:1

Operating System: iOS 12.1.2 - Spotify V-8.4.85.963 and Sonos V-9.3.2

 

Issue : 

I don't know if this is a Spotify or Sonos issue, but when I switch the platform from which I listen my playlist with, the suffle kinda restart. For instance, I'm starting a playlist on shuffle in my car and listen to it with Bluetooth. Then, when I'm getting home I want to continue de same playlist (on shuffle) but I want to listen to it threw my Sonos Play:1, then the issue occurs. Some of the songs I listened to in my car are coming back in the shuffle as if the suffle of my playlist restarted.

 

I think the issue occurs also on Spotify TV and with Xbox One, but I'm not sure

 

The thing is, if I started a playlist on shuffle on a platform, I want to be able to finish it on any other platform without having some songs I already listen to, coming back in the suffle.

Reply
0 Replies

Suggested posts