I am on a Premium account, but can only shuffle play on mobile!

[thijazi]

I have a Spotify Premium account, however on my mobile device (Windows Phone 10) I can only play in shuffle mode, I never get the option to simply play an album, the only option is "Suffle play"... I tried logging in and out of the app, and tried reinstalling the app, nothing helps...

[osornios]

@thijazi

Log into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

Logout of the app in your device, and be sure to use that username, and not your email address, to login back to your account. It's the one with the Premium features.