I can’t verify my email

[CountTheWays]

Whenever I click the link to verify my Spotify for Creators account, it just sends me back to the exact page I came from, and my email still isn’t verified. I’ve tried to click it through the app, the browser, tried to send it through the Spotify for creators app and nothing has worked. I am unable to continue trying to make a podcast without a verified email, even though I’ve clicked the link they send me a good 10 times at least.

I have an iPhone11 and it’s updated to iOS 18.1, though I’m not positive this is the reason for the error.

[OscarDC]

Hey @CountTheWays ,

Thank you for reaching out to the Community and welcome.

In this type of case, we'd first recommend trying with a different network connection to see if it makes any difference. In case you don't have another one available, you can use your mobile data to test it. Also, if you're using any VPN, we'd recommend turning it off as it may affect the process. 

Lastly, could you try on a different device to see if the issue persists? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

Hope this helps. We'll be on the lookout for your response.