I cant Download music, i have space, i am on primum.

[#1]

I cant download music, i am primum, I have space available on my phone, But there is no download button anywhere/ where it is supposed to be. i started the primum trial base but everyone says i should still be able to download but it wont let me. Please help.

[Lyubka]

Hey there,

Thank you for reaching out here in the Community.

Could you try to log out > restart your phone > log back in to see if you'll be able to see the download button?
 

It's also a good idea to clear cached files on your device with the steps here.

If you still don't see the button, we'd like to know if the issue persists when you're using the app on a different device. If a family member has a Spotify App installed, it could be a good idea to ask them to log in on their device in order to test.

We'll be on the lookout for your reply.