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I have an empty folder with no name that I cannot delete

I have an empty folder with no name that I cannot delete

Hi,

I have an empty playlist with no name and no songs in them that are stuck in my library. When I click on them I just get a loading screen. This is the same on the app.

This may be caused by me not using spotify for years? maybe these playlists contained songs that have been removed?
Reply
4 Replies

Hi there,

 

Thanks for the post.

 

It's possible that the playlist has been deleted by the creator a long time ago and that's why it's appearing as a non-working playlist. 

 

You can try to remove it on the Desktop app by right-clicking and selecting "Delete". 

 

Hope this helps.

AlexModerator
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This works on other playlists, just not the "deleted" ones...

 

taylor2317_0-1696114687962.png

 

Hey @taylor2317,

 

Thanks for your reply here and for the info shared.

 

In this case, we suggest contacting our Customer Support team, so they can help double-check this behavior. You can find out how to contact them here.

 

We hope you found this helpful. Let us know if you need anything else. 

 

Cheers!

AlejaRModerator
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Plan

Premium

Country

USA

Device

Sony Xperian 5iii

Operating System

Android 13

 

My Question or Issue

While organizing my playlists using the browser version of Spotify, I noticed a ghost playlist. There's a "playlist" that displays no title or author, and "Couldn't find that playlist" displays when I click on it. https://open.spotify.com/playlist/37i9dQZF1DX2b9oUJWXOaZ 

I just want to remove it from my library, please.

20231211_114459~2.JPG

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