I have no music coming through at all

[#1]

I do not know what else to say other than I do not have any music coming through at all

[MihailY]

Hey,

Thanks for reaching out.

As a first step, can you please let us know the following:

• Your device model, OS version, and Spotify version.
• Have you tried any troubleshooting steps like reinstalling the app?
• Does the issue persist on other devices using your account or on your device using a different account?
• Can you give us a more detailed description of the issue so we can investigate further?

Keep us posted.