Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I need to FORGET a device

Solved!

I need to FORGET a device

I know normally people are having trouble connecting, but I actually need to FORGET a device!

 

I helped set up a friends Heos system and now his speaker I used to test is showing as an available device all the time.

Reply

Accepted Solutions
Marked as solution

Hello! Welcome to the community!

I don't know if this will work with Heos, but you can try going here and clicking "Sign out everywhere". This will disconnect your account from every device you logged in.

View solution in original post

3 Replies
Marked as solution

Hello! Welcome to the community!

I don't know if this will work with Heos, but you can try going here and clicking "Sign out everywhere". This will disconnect your account from every device you logged in.

I have done that. no dice.

Maybe it did work. Seems to be gone now. Maybe the other guy signed in with his and connected it.

Suggested posts