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I was charged by spotify and I don't even have spotify or an account with s

I was charged by spotify and I don't even have spotify or an account with s

I don't have spotify but I had a charge on my debit card from spotify
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1 Reply

Hey there,

 

Thanks for posting in the Community and welcome.

 

It's possible that you signed up for Premium by mistake. Try signing in using any information you frequently use online to check if that’s the case. 


Note: Keep in mind there are a few ways to sign up, e.g. with email, phone number, Facebook, Apple, or Google. Try logging in with these to find out if you may have another account.


Additionally, check to see whether your loved ones or friends have used your credit card information to subscribe. If so, they must modify or cancel the payment method they linked to their accounts.


Finally, take into account you can always contact our Customer Support team. They can help you verify the charge thoroughly. You can find how to contact them here.
 

We hope you found this helpful. Let us know if you need anything else. 

AlejaRModerator
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