Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Música no coincide con nombre de la canción

Música no coincide con nombre de la canción

Hola, soy usuario premium de Spotify
Tengo un problema con el álbum "Strength to Survive" del artista SOJA (Soldiers of Jah Army) en la aplicación para mi telefono Android. Los nombres de las canciones de este álbum, no coinciden con la música que escucho. Cuando selecciono una canción del álbum para escucharla, suena la música de otra canción de este mismo álbum. Esto me ocurre con todas las canciones de este álbum, y no me pasa con ningún otro artista, playlist o álbum de spotify. Espero una rápida solución al problema,
Saludos.
Reply
2 Replies

Hey!

 

We hope you're well.

 

We can help out in English via the Community, but we also have Spanish support via email at https://www.spotify.com/about-us/contact/contact-spotify-account/ 🙂

 

If you're happy for us to lend a hand here, can you fill out the full Ongoing Issue template below? This is just so that we can give the best possible advice!

 

Thread:

Description:

To reproduce:

Device:

Operating System:

Spotify App version:

Thanks 🙂

 

/M

Hey @nicoray98!

 

We just wanted to see how you were getting on 🙂

If you'd like us to help out here, give us a shout.

 

If we've not heard back in around 48 hours, we'll close this thread up.

 

Thanks, and have a lovely day.

 

/M

Suggested posts