No me deja usarlo en el ordenador. Se oye en el móvil

[#1]

Cuando pongo la música en el ordenador.. funciona la música, sí, pero se oye a través del móvil. No se oye en los altavoces del ordenador.
Al principio podía y ahora ya no. Necesito asistencia en directo por teléfono por favor

[Maria]

Hey there,

Thanks for reaching out! Hope you don't mind us replying in English, as it's the official language on the Community.

Could you try changing the playback device from the device picker on your computer to see if it makes any difference? Open the Spotify app on your PC > click on Connect to a device  on the bottom of the screen > select This computer.

You can also try logging out from the app and back in again (on both devices), if the above steps doesn't do the trick. You can try connecting your computer to another internet connection, if possible.

Keep us posted on how it goes!