No puedo reproducir mis descargas sin conexión

[#1]

Mis canciones descargadas no se reproducen sin conexión, me aparece que no está disponible

[Joan]

Hi there,

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. Try performing a clean reinstall, that can resolve a multitude of issues. If the problem persists, could you please provide us the following:

• The exact makes, models and OS/Firmware versions of all your affected devices
• The exact Spotify Versions you use.
• When did this start happening?
• Is this on all devices or only on specific one(s)?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.