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Playlist from Spotify not recognized. in Alexa

Playlist from Spotify not recognized. in Alexa

When I try to play a playlist in spotify via Alexa , Alexa doesnt regonize the list and play whatever. Spotify is the standart music service in Alexa. The account is the same for Alexa and Spotify
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1 Reply

Hey @gucky10,

 

Thank you for reaching out here in the Community.
 

Could you try to log out > restart your devices > log back in to see if that will make any difference ?


It's also a good idea to disconnect and re-connect your Spotify account to your Alexa account with the steps under "Link Spotify account" here.

 

On another note, it's worth mentioning that right now we have an issue with what you seem to be experiencing with your playlists and Alexa device. Our teams are aware of this behavior and the right folks are looking into this. We'd suggest that you go ahead and check this thread.  If your issue is the same, feel free to leave your details like your device's model and OS version, along with the Spotify version you're currently running. 

 

Hope this helps. Let us know how you get on. 

LyubkaModerator
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