Roku Device in Android app only appears when Spotify app on Roku is open

[jbruxv]

Device: Pixel 8

Roku Streaming Box

Currently I can not transfer my listening (on Android) to my Roku box by selecting it in the android app device list within the Spotify app.  This was a wonderful feature that used to exist that allowed me to directly transfer my listening to my Roku speakers.

Now, Roku is no longer being listed in the Android app (only option is "This Phone") until I open the Roku Spotify app.  Then, the Roku device becomes visible in the Android app and I can play my music on Roku device

Is this a feature downgrade?  Or a bug?

I have reinstalled both apps (Roku and Android), restarted both devices (Roku and Android).

It seems like this might be an underlying issue with Android connect technology.  Or are there any permissions that could have been removed in Android?

[Ivelina]

Hey there @jbruxv,

Welcome to the Community and thanks for sharing these details!

Have you by any chance given this a test with a different device? If it's possible, try with a different phone or PC to check if your Roku device would show in the Connect picker if you've not opened the Spotify app on it.

Additionally, I also recommend making sure that the Spotify app and your Roku have no pending updates and that they are connected to the same Wifi.

Lastly, if there's no difference you can follow the steps under in order to remove Spotify from your Roku and then add it again:

1.  Press the Home button on your Roku remote and choose the Spotify app.
2.  Press the Asterisk symbol button on the remote and choose Select Channel then remove Spotify from Roku.
3.  Press Home again to return to the main screen and choose Streaming Channels > Search Channels.
4.  Search Spotify in the Search Channels and select Add Channel to add Spotify to your Roku device.

We'll be on the lookout 🙂

[AieaJames]

I experienced something similar.  Today the only way to get Spotify working on my Roku is to start the Roku Spotify Channel then use my phone Spotify app and transfer the music to the Roku. After starting the music on the TV, my phone was needed to be on the same WiFi for the Roku Channel to continue to play.  I could not use the phone for any other services that required to play audio.  I was not able to start the Roku Spotify Channel independently from the phone.

[OscarDC]

Hey @AieaJames,

Welcome to the Community and thank you for reaching out to the Community.

To make sure we're on the same page, have you followed the processes previously mentioned by @Ivelina to see if it makes any difference?

If so, and the issue persists, it's also worth restarting your router (unplug it for 10-15 seconds and plug it back in) to refresh the network settings. Keep in mind that after choosing the Roku to play your music, you should be able to close the Spotify app on your phone without affecting the playback to continue using it while listening to music. 

If it's behaving differently, we'd recommend performing a clean reinstall of the app on your phone to replace any damaged file and ensure you're running the latest version of the app.

Hope this helps. If anything else comes up, don't hesitate to ask. 

[jbruxv]

After not bothering trying to Cast to Roku for a while, it returned to normal operation without any action on my part.

The issue did start after a router upgrade so that was probably the source of the issue.  

[Ivelina]

Thanks for returning with these news, @jbruxv!

The Community's here should you need help with anything else.

Take care 🙂