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Spotify App no longer working on WIndows Phone 8 on Cellular data

Spotify App no longer working on WIndows Phone 8 on Cellular data

I have the spotify app installed on a Windows 8 Nokia Lumia 640 phone. All was working well until about 2 weeks ago. Now it constantly shows as "offline" unless I am on wifi. When on Wifi everything works fine. All other data streams for other apps are working just fine on cellular data.

 

I have tried uninstalling and reinstalling the app.

 

I am on TMobile for a provider.

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4 Replies

I have a Nokia Lumia 635 with Windows 8.1, and the Spotify app is basically unusable. It sucks because I got used to using it with other devices in the past, and it's become my primary way of listening to music. I teach guitar for a living, so I use it for work as well. So frustrating. It crashes all the time. I can't even pull up a playlist. I spend my entire morning trying to do that, then I just give up. I read some reviews on the app for Windows phone, and it seems like the app has been glitchy for a long time. An update is long overdue.

Hello!
Are you using WP 8.0 or 8.1? Please update to 8.1 if you are using 8.0
Btw it works flawlessly on my Lumia 735. I hope they will fix it soon for your phone, so you can listen to some awesome music!
Have a great day 😉

im having the same problem on my nokia lumina  635  running windows 8.1  ive tried reinstalling  uninstalling useing a cleaner to remove all junk  reinstalled  still doesnt work im a premium member if i cant come up with a solution i might as well go back to free if i cant use it on my phone

I'm on 8.1 and like I said it worked fine for a while and then recently just stopped unless I am on wifi

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