Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Web Player Black Screen Help

Spotify Web Player Black Screen Help

 

I've tried restarting, deleting cookies, clearing cache, and trying incognito mode. I cant seem to bypass this page without some weird pop up appearing and then automatically closing. I can't even listen to songs anymore.

 


Untitled.png
Reply
1 Reply

Hey @jahvon96.

 

Let's try turning off any Chrome add-ons that could be interfering with Spotify, including ad-blockers.

 

Also, have you tried using a different browser to see if it behaves the same?

 

Keep me posted.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts