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Spotify doesnt start

Solved!

Spotify doesnt start

I opened Spotify all of a sudden it just closed, so i opened again same result,i restarted pc didnt help out so i uninstalled and installed again didnt work either,it just starts and after like 2-4 seconds it shuts down,its on windows 7 

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Accepted Solutions
Marked as solution

Hi there, welcome to the Spotify Community! Let's try to troubleshoot this issue with you. 

 

First of all, please try a clean reinstallation. This can resolve many common issues. 

 

If you're still having trouble after a reinstall, please let us know the following details:

1. Exact Device  (e.g. MacBook Air)

2. Exact operating system  (e.g. 10.10 OSX)

3. Spotify app version installed (1.0.2)

4. Are you receiving any Error messages at all?

 

Also consider,

1. Start "Task Manager" by pressing Ctrl+Alt+Delete (Ctrtl+Shift+Esc for Windows).  "Task Manager" should pop up or you will be prompted to select it

2.  In "Task Manager" select the processes tab and scroll down until you reach processes involved with Spotify.  For example, spotify.exe.

3. Select and end each process by clicking on the process and then clicking the end process button near the bottom right corner of "Task Manager"

4. Once these processes disappear from the list reopen the Spotify app.

View solution in original post

2 Replies
Marked as solution

Hi there, welcome to the Spotify Community! Let's try to troubleshoot this issue with you. 

 

First of all, please try a clean reinstallation. This can resolve many common issues. 

 

If you're still having trouble after a reinstall, please let us know the following details:

1. Exact Device  (e.g. MacBook Air)

2. Exact operating system  (e.g. 10.10 OSX)

3. Spotify app version installed (1.0.2)

4. Are you receiving any Error messages at all?

 

Also consider,

1. Start "Task Manager" by pressing Ctrl+Alt+Delete (Ctrtl+Shift+Esc for Windows).  "Task Manager" should pop up or you will be prompted to select it

2.  In "Task Manager" select the processes tab and scroll down until you reach processes involved with Spotify.  For example, spotify.exe.

3. Select and end each process by clicking on the process and then clicking the end process button near the bottom right corner of "Task Manager"

4. Once these processes disappear from the list reopen the Spotify app.

Thx for the help it worked out,you are amazing!

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