Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify wont connect to Cambridge Audio Stream Magic 6v2 anymore

Spotify wont connect to Cambridge Audio Stream Magic 6v2 anymore

Since beginning last week Spotify Connect stopped working on my Stream Magic 6v2. I can still see the device in my Spotify app under Settings/Sotify Connect as available in the network, but when I select it, nothing happens anymore. I've submitted a help request at Cambridge Audio but maybe you can help me out?  All help is appreciated.

Reply
4 Replies

Hello, has anybody from Spotify read this? I've noticed that Cambridge Audio is nowhere mentioned as partner from Spotify, why is this?

In the meantime I still cannot use the Connect feature anymore.

My StreamMagic has the latest firmware (Connect has worked!), my Spotify app is version 2.1.0.903 on Android 4.1.2 (Galaxy S2).

When I tap the speaker-symbol while playing a song, I can see it trying to connect (it turns green for a while) but then it returns to grey and nothing happens.

Appreciate it if you could look into this and come up with a solution.

 

Do you found a solution? i have the same problem!

Same problem with Minx X1. Very disappointed. We have waited a long time for Cambridge Audio to get their Spotify act together.

With the new version of Spotify te problem has been resolved.

My StreanMagic 6v2 is now connected

Suggested posts