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Takedown Notification / violation of our content policies

Solved!

Takedown Notification / violation of our content policies

Dear All,

 

I got following message by spotify:

 

---------- Forwarded message ---------
Von: Policy Report Notification <**bleep**>
Date: Do., 26. Jan. 2023 um 15:17 Uhr
Subject: Takedown Notification
 

Hello,

We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more information.

 

spotify:playlist:5JcRb17Rfo5nDh68cqxhHE

 

Regards,

Spotify

 

Plan

Free/Premium

Country

Switzerland

 

 

My Question or Issue

Why is Spotify always deleting the name of my playlist I do have since a long time in place?

 

In this particular playlist I simply added songs, which are already available on spotify and gave it a name.

 

I have answered the mail already twice and asked about what the problem is exacly, but spotify doesn't answer any mail.

 

Many thanks for your advise.

 

Kind Regards,

ej

Reply

Accepted Solutions
Marked as solution

Hello @EJ77!

 

Thanks for reaching out. It looks like your playlist was in violation of Spotify's Platform Rules. You can learn more about these rules here. If you believe there was an error, you can reach out to Spotify here.

 

Let me know if there's anything else I can help with 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

8 Replies
Marked as solution

Hello @EJ77!

 

Thanks for reaching out. It looks like your playlist was in violation of Spotify's Platform Rules. You can learn more about these rules here. If you believe there was an error, you can reach out to Spotify here.

 

Let me know if there's anything else I can help with 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Dear Jose_M,

 

Many thanks for your reply. I have addressed this bug to the spotify contact you privided me with and it seems to be solved by now. I still have no idea what the problem was. I therefore strongly assume it was a bug as I am not aware having done anything wrong at all.

 

Many thanks for your help in this matter!

 

Kind Regards,

elias

Hello @EJ77!

 

Thanks for your reply. I'm glad to hear everything's fine now. Hope you have a nice day and don't hesitate to reach out if you have any other concerns.

https://open.spotify.com/track/5Em4p6DHTRFjfBp66mGzJh

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

did u solved it? like your playlist doesn’t receive any reports now?

Dear triyeah_99,

 

Many thanks for reaching out.

 

The problem has been solved.

 

Kind Regards,

elias

 

 

Hello! I have been having the exact same problem with one of my most popular playlists... Not sure if someone is abusively reporting playlists to have it removed from Spotify? I am 100% sure I have not broken any community guidelines. Spotify doesn't answer any emails either... Spotify if you see this, please help

Hello @beru164!

 

Thanks for coming to the Community. If you believe your playlist was flagged by mistake, you can reach out Spotify about it here.

 

Hope this helps!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello! Thank you! I contacted Spotify via messaging (which directed me to their email support) and email, but Spotify did not respond…

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