Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

The Spotify app on my phone is not updating to my new account

The Spotify app on my phone is not updating to my new account

I need help logging into my newly purchased Individual premium account. We used to have a family plan. I cancelled that, had the free and need to update to a new email on the app.
Reply
1 Reply

Hey,

 

Thanks for reaching out.

 

In this case, we'd recommend checking out this support page article. If you're still having issues accessing your Premium features, it's best to reach out to the folks over at Customer Support, as they're the ones who can take a closer look at this and assist you further.


Take care,

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts