The mathematical identity in the advertisement is wrong

[navya_1806]

I am from india. So, in india for the premium membership an add comes which asks whether you remember your previous exam or not. Then a voice comes reading out a mathematical identity wrong. It says a²+b²=a²+2ab+b². But this identity is completely wrong. The identity is (a+b)²=a²+b²+2ab. If you think that these two identites are same, then i am sorry its not. For example;a²-b² is different from (a-b) ². This is what I have been taught.  I hope you remove that advertisement or change it.  Because being a student myself, it is difficult to hear the same wrong identity again and again.  This will engrave the wrong identity in the minds of the students.  I hope you do something about it. 🙂

[Elena]

Hey there @navya_1806,

Thanks for reporting this to us. 

We'll be happy to forward your feedback about this advertisement. We'll just need a bit more info. 

Can you let us know the following:

• Exact Spotify app version:

• Is it a visual or audio ad?

• Name of ad:

• Rough time/date you heard the advert:

Once we have that, we'll make sure to pass it on to the right team.

Thanks!

[navya_1806]

An audio ad. I have heard it often do dont know the exact date and time.
And i also dont know the name. What exactly do you mean by the name??

[CarlosE]

Hey @navya_1806,

Thanks for keeping in touch.

We need an approximate date/time of the last time you heard it (doesn't have to be exact).

With the name of the ad we meant who the ad is from. Is it a brand, a service, etc.?

Also, remember to let us know the exact Spotify version you're running.

We'll be looking out for your reply.