Unable to log in on Mac

[rohayuzen]

Hi,

I am unsure why it keeps asking me to change my country settings when it is already set to my home and current location: Singapore. I can log in fine on my iPhone just not my Mac. Please suggest.

[Nico]

Hey @rohayuzen! Welcome to the Spotify Community. ^^

That's odd.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know if that helps, thanks! ^^

Peace

[rohayuzen]

Hi Nico,

Thank you for the advise. I've already tried to uninstall and reinstall. The same error code still appears.

[Nico]

@rohayuzen

Is your country setted up correctly to Singapore on your profile page?

Peace

[rohayuzen]

Hi @Nico,

It is stated as Singapore on my profile page.

[Nico]

@rohayuzen

I suggest you to contact spotify directly thorugh here or @SpotifyCares on Facebook or Twitter.

They will help you to get this problem sorted out. ^^

Peace

[rohayuzen]

Thank you for the prompt response @nico