Unable to log in to ONKYO TX-NR525 with family premium account

[crewnine]

Dear community,

i have a problem with my ONKYO TX-NR525 and Spotify (via Onkyo Remote 3 App), because every time i try to log in - i get this Message: "Login Error. Please check your accoint information. for help with your password, vistit www.spotify.com"
But its not an issue with my password, i resetted it and tried everything else described in this communityboard.
I do have a Family premium account and i am not the main user

i would be very thankful for any solution!

Best regards from germany

Jan

[murpsel]

No solution, I'm afraid, but although it's not on this list I'm pretty sure it's one of the receivers where Spotify stopped the connect support: 

https://support.spotify.com/us/listen_everywhere/on_speaker/why-cant-i-use-the-spotify-app-on-my-spe...

I have a TEAV AG-D500 (identical to the NR 515) and it has this problem.