Unable to play podcasts; no progression through track and no audio

[#1]

Whenever I attempt to play a podcast I am unable to. The tracker doesn't move off of 0:00, and manually moving it does nothing. I have tried clearing the cache, logging out, uninstalling, using the web player, and nothing seems to work. Seems like a problem localised to my account. This only started within the last two weeks. Please help

[Joan]

Hi there,

Thanks for reaching out. Does this happen with all podcasts or only specific ones? Would it be possible to use a different account to log into your own devices to test if the issue persists? This will help us definitively find whether or not the issue is account-related.

Let us know how it goes.