Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Using multiple EchoDots and specifying a sound system to play from webplaye

Using multiple EchoDots and specifying a sound system to play from webplaye

Using multiple EchoDots and specifying a sound system to play from webplaye.

1. Choose Echo sound system on my device
2. Select a play list
3. The first song is played
4. When the first song is finished playing, it will move to the second song, but it will be skipped and the 3rd song will be played.
5. When the 3rd song is finished playing, it will move to the 4th song, but it will be skipped and the 5th song will be played.
6. 4.) and 5.) are repeated
Reply
1 Reply

Hey @OkazFu,

 

Thanks for reaching out.

 

In order for us to investigate this issue, can you please provide a bit more details like for example:

  • The model, OS version and Spotify version of your device.
  • Does the same thing happen with all playlists?
  • Are you seeing the same behavior when using the app? What about a different device?
  • Does the issue persists when you're not using Spotify Connect, i.e. when playing directly on your device?

It would also be really helpful if you can send us a short video demonstrating this issue. You can attach it to your reply or upload it via YouTube or Google Drive.

 

Keep us posted.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts