[WP8] Cannot start playlists from Browse page

[jingtaotan]

Hello Spotify team,

It has been quite a while that I cannot tap on any of the recommended playlists at the top of the Browse page in the Windows Phone 8 app, the ones where the recommendations change throughout the day.

I also cannot tap the "Top Lists" menu item. (highlighted in red below)

Please fix this bug as it is VERY annoying to have to search for these playlists from the Search page, just to play them! Thanks.

[Ox1]

Hello!
It's working for me, have you tried to reinstall Spotify?
Have a great day!

[jingtaotan]

Hi ThePonti,

yes I have tried reinstalling the app on my phone. It still doesn't work.

JT

[Ox1]

Can you please tell us which device are you using (e.g. Lumia 735)?
Thanks!

[jingtaotan]

Hi ThePonti,

Thanks for helping me to look into this. I am using

Lumia 1020
Windows Phone OS version 8.10.14226.359
Spotify app version 5.1.5529.26509

JT

[Ox1]

Thanks 😉
I've escalated this post to Spotify, they will have a look and reply.
Have a great day!

[Ox1]

Hello! Have you tried restarting your phone?
If it still doesn't work, please fill out this template:

=== START OF TEMPLATE ===

Brief description of the issue:

Steps to reproduce the issue:

1. First I did this:
2. Then I did that:
3. I also did this:

What steps you’ve tried already:

Your device and operating system (e.g. iPhone 5, iOS 😎

Type of Spotify account you have (Free or Premium):

The app version of Spotify you’re using:



Any screenshots, if they can help to explain your issue:

=== END OF TEMPLATE ===

Have a great day!

[jingtaotan]

Hi ThePonti,

yes I have restarted my phone many times and it still doesn't work. This problem has been around for quite some time.

=== START OF TEMPLATE ===

Brief description of the issue:

I cannot tap on any of the recommended playlists, nor the "Top Lists'  link on the Browse page.

Steps to reproduce the issue:

1. Open the Spotify app.
2. Tap on the burger menu and then tap Browse.
3. Tap on any of the recommended playlists at the top of the Browse page. Nothing happens.
4. Tap on the "Top Lists" link. Nothing happens.

What steps you’ve tried already:

• Restarting the phone.
• Removing and reinstalling the app.

Your device and operating system (e.g. iPhone 5, iOS 😎

Nokia Lumia 1020, Windows Phone 8.10.14226.359

Type of Spotify account you have (Free or Premium):

Premium

The app version of Spotify you’re using:
5.1.5529.26509


Any screenshots, if they can help to explain your issue:

 

=== END OF TEMPLATE ===