[Web Player] Advertisement EQ settings

[Johnnytryhard]

I love my music loud/strong so you can feel it BUT Spotify’s advert eq settings are so ‘beefed up’ and have their wave files stretched to the maximum, I have to have it all turned down to a boring volume.  Please Spotify people re master your adverts to be less intrusive... I’m never going to buy a Music product from a company that makes Their adverts more important than the tunes...

[Elena]

Hey there @Johnnytryhard,

Thanks for reporting this here!

We have made some changes on the volume of the ads and you can read more about this here.

Could you let us know the specific ads that are louder so that we'd be able to report them. Make sure to provide us with the following details (feel free to use this as a template):

• Device the ad appeared on:
• Operating system:

• Exact Spotify app version:

• Is it a visual or audio ad?

• Name of ad:

• Rough time/date you heard the advert:

• Reason for complaint:

Once we have that, we'll make sure to pass it on to the right team.

Thanks!