[Web player][Chromebook] Music stops playing / Music skipping after 2 seconds

[King-brioche]

Plan

Premium

Country

France

Device

Asus Chromebook C300M (bought in 2015)

Operating System

Chrome OS Version 76.0.3809.136 (Build officiel) (64 bits)

My Question or Issue

So the issue is known and not new, many topics relates to it - yet I have tried the solutions and it does not work for me. The last relevant topic is this one https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Web-Player-Songs-stop-for-about-5-secon...

My issue is that when I try to play a song on Spotify web player, the song is skipped to the next one on the playlist after only 2 seconds ; and after 4-5 songs skipped, the  song is played for 9 seconds, but then no sound comes out even though I can see the progress of the song being played. 

I cannot listen to Spotify anymore, my chromebook is old but works like a charm, only Spotify fails and Youtube or Deezer works perfectly well.

Please do fix this @SpotifyDevs or @community help.

I tried :

- clearing the cache, also powerwashing my chromebook

- protected content is allowed

- I tried the workaround about the 2 flags to enable, but it still fails for me

[Jeremy]

Hi there @King-brioche,

Thank you for reaching out to the Community and for your informative information you've provided. Let's take a closer look into this together.

To start with, can you let us know if you tried all of the suggestions in the thread you've linked or if you tried the steps that was marked as a solution?

Can you also make sure that you're running the latest version of the browser?

We'll be on the lookout for your reply.

Take care!