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Why can’t I create an app profile for all Premium Family members?

Why can’t I create an app profile for all Premium Family members?

I have a Premium Family account with 5/6 accounts connected but can only log myself into any of the devices we use. I want to set up one of the accounts on the Spotify app for Roku, but it wants me to log in that account separately, then tells me the credentials are wrong (when they aren’t.) Why aren’t all account profiles automatically available to select for listening on all devices/apps? That would be so much easier than trying to set up 5-6 different accounts on every device we share.
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1 Reply

Hey there,

 

Thank you for reaching out here in the Community.

 

We appreciate you taking the time to report this to us and share your feedback. We'll make sure to pass it onto the right teams at Spotify, as we always strive to improve your experience, however, we can't confirm when it'll be addressed. 

 

In the meantime, we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version, so you don't miss out on any fixes and improvements.

 

Cheers! 

LyubkaModerator
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