Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Windows 7 phone - Can't Download Offline Anymore

Windows 7 phone - Can't Download Offline Anymore

I am unable to use the "Download" playlist option on my phone as of a few days ago. I unstalled/reinstalled and any playlist I had previously downloaded can be re-downloaded asap. Any NEW playlist I cannot download. This is a major issue. Any insight?

Reply
1 Reply

Oddly, if i add the playlist on the dektop app, then download it locally on my phone.... it works. Problem solved. Stupid work around and not ideal.

Suggested posts