Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I can't play music if I use search function. Nothing happens if I press a song from the list. But if I choose song from my playlist, song is played normally. Offline feature is disabled and I have nothing loaded to my phone. This happens with WP8.1 and WP10. Desktop and Android phone seems to work just fine.
This error occured first time yesterday (3.2.2016) and playback worked this morning (4.2.2016) but stopped working again.
Hello everyone!
Well, in my case I have problems with the search feature inside the playlists. It just doesn't work, as if the search inside the playlists was not available.
Previously I listened to spotify on Iphone, and there was no problems at all; now I switched to Windows Phone 8.1 (about 2 months ago), and everytime I want to listen to a specific song from the playlist, I have to search it by myself. I don't know if the command is different, if so I could't find it yet.
And there's a lof of different bugs - maybe from Windows Phone, maybe from Spotify. The issue is that the bugs multiply when I'm using Spotify.
Spotify, please help the Windows Phone users!
I have the same problem
It is working again 🙂
I can play songs from search again
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…