Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Windowsphone app tells I am offline - which is not true

Windowsphone app tells I am offline - which is not true

Avatar of JMR
Casual Listener
2015-03-27 11:15 PM

I've got a Nokia 630. When I start the Spotify app on my phone, it tells me that I'm offline an I have te make contact whit internet. This is'nt true: I'm contacted tot the internet by wifi/wlan.

 

Strange: Despite this message I can see all my saved albums, just cannot play them.

 

I have a free spotify account.

 

Who can help me?

Labels:
0 Likes
Reply
2 Replies

Avatar of MattSuda
Spotify Star
Spotify Star
2015-03-28 10:53 AM

Can you try reinstalling the app?

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Avatar of JMR
Casual Listener
2015-04-01 08:27 PM

Hello,

 

I've allready done that en it won't solve the issue.

0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more