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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8566 Views
  • 60 replies
  • 8 likes
  • Other
  • 8566 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19556 Views
  • 9 replies
  • 2 likes
  • Other
  • 19556 Views
  • 9 replies
  • 2 likes

Superuser Contribution Samsung Smart TV UE55MU6500 where is spotify?

Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ?I remember that last year (may2017) I had Spotify... How I can install it again ?

  • Regular
  • Hi, where is spotify in this Samsung smart TV ? If I go in the app store and Search "spotify" there isn't the app. Why ? I remember that last year (may2017) I had Spotify... How I can install it aga...
  • Mydegi
  • Newbie
  • 58898 Views
  • 8 replies
  • 2 likes
  • music
  • 58898 Views
  • 8 replies
  • 2 likes

Superuser Contribution Permanent Collaborator Codes

I would like the ability to make collaborator codes permanent. For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for this. Not everyone will notice or join during the 7 day windo...

  • Visitor
  • I would like the ability to make collaborator codes permanent.   For instance, every year I make a playlist for my new hockey team dressing room. It would be nice to have permanent codes for t...
  • Eni
  • Moderator
  • 452 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify is not supported on this device

Hello, I have Premium spotify account (just verified that), Yamaha MusicCast BAR 400 soundbar (which officially is supported to work with spotify connect) and Amazon Echo Dot 3. I can not make Alexa playing the music from spotify on the soundbar toug...

  • Regular
  • Hello,   I have Premium spotify account (just verified that), Yamaha MusicCast BAR 400 soundbar (which officially is supported to work with spotify connect) and Amazon Echo Dot 3. I ...
  • kekkokk
  • Casual Listener
  • 2275 Views
  • 6 replies
  • 0 likes
  • Connect
    Other
  • 2275 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Music Stuttering when Playing on Fire TV Stick

PlanPremiumCountryUSADeviceFire TV Stick 4K MaxOperating SystemFire OS 7.6.4.6 My Question or IssueWhen playing music on the fire stick, there are moments where the song will stutter in its playback (quickly pausing and playing repeatedly) until the ...

  • Casual Listener
  • Plan Premium Country USA Device Fire TV Stick 4K Max Operating System Fire OS 7.6.4.6   My Question or Issue When playing music on the fire stick, there are moments where the song will...
  • Dian
  • Spotify Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • music
    Onkyo
    TV
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists: songs missing on Releases tab that do shows up on Songs tab

My Question or IssueEvery release distributed by external labels, whether it is a single, EP or remix, shows up on both my 'Songs' and 'Releases' tab on Spotify for Artists. There are 4 tracks I have released myself via Distrokid and my own label cal...

  • Casual Listener
  • My Question or Issue Every release distributed by external labels, whether it is a single, EP or remix, shows up on both my 'Songs' and 'Releases' tab on Spotify for Artists. There are 4 tracks I ha...
  • Dian
  • Spotify Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Other
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player won't work, says unsupported browser.

when I go to open the web player it says unsupported browser, I'm on Chrome OS and updates are all up to date, it's not a school/work device and internet allows the app. It's a new chrome book I just got, the last one I had was a school one but the a...

  • Newbie
  • when I go to open the web player it says unsupported browser, I'm on Chrome OS and updates are all up to date, it's not a school/work device and internet allows the app. It's a new chrome book I just...
  • Dian
  • Spotify Legend
  • 1497 Views
  • 1 replies
  • 0 likes
  • 1497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with listening with my friends in a session

While listening to music in a session with my friend the songs play for couple seconds and then go back to the start and I can’t even skip to the part he is listening to. He makes the sessions on the phone (cuz the feature on discord sometimes just d...

  • Casual Listener
  • While listening to music in a session with my friend the songs play for couple seconds and then go back to the start and I can’t even skip to the part he is listening to. He makes the sessions on the...
  • Susan_GP
  • Moderator
  • 209 Views
  • 3 replies
  • 0 likes
  • Other
  • 209 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Friend activity shows "1 hour" for friends who are currently listening

PlanPremiumCountryDeviceDell LaptopOperating SystemWindows 10 Enterprise My Question or IssueFriend activity shows "1 hour" for friends who are currently listening at that moment, instead of the usual symbol. I log onto Spotify on a different compute...

  • Casual Listener
  • Plan Premium Country Device Dell Laptop Operating System Windows 10 Enterprise   My Question or Issue Friend activity shows "1 hour" for friends who are currently listening at that mome...
  • mete1099
  • Casual Listener
  • 1543 Views
  • 2 replies
  • 0 likes
  • music
  • 1543 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts won't sync between ios devices

I'm not able to sync podcasts between my iPhone and iPad. If I go onto 'new episodes' on my iPhone and mark episodes as played this doesn't reflect on my iPad, which means I have about two months worth of 'unplayed' episodes on my iPad - despite the ...

  • Casual Listener
  • I'm not able to sync podcasts between my iPhone and iPad. If I go onto 'new episodes' on my iPhone and mark episodes as played this doesn't reflect on my iPad, which means I have about two months wor...
  • Touchoffrost84
  • Casual Listener
  • 556 Views
  • 2 replies
  • 0 likes
  • Other
  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Duo my wife who lives with me can not connect

PlanPremium CountryBelgiumDevice(IphoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify accepts my address in Belgium however it says France as country of living; maybe because I m paying with a french crédit card… ...

  • Visitor
  • Plan Premium  Country Belgium Device (Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify accepts my address in Belgium however it ...
  • Susan_GP
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • Other
  • 143 Views
  • 1 replies
  • 0 likes

Problemas con reproducir podcast

Tengo problemas para reproducir los episodios nuevos de Relatos de la Noche, le pongo play y no me reproduce, y al querer entrar al episodio me aparece la leyenda de "algo salio mal" y ya no me lo reproduce.

  • Visitor
  • Tengo problemas para reproducir los episodios nuevos de Relatos de la Noche, le pongo play y no me reproduce, y al querer entrar al episodio me aparece la leyenda de "algo salio mal" y ya no me lo re...
  • Alberto2606
  • Visitor
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Someone’s echo dot is connected to my account

Pretty much as it says on the title. Someone is logged in to my Spotify account and have connected their echo. I have tried to ‘forget device’ several times and it’s still there. Please help me removing them from the account! PlanPremiumCountryUKDevi...

  • Casual Listener
  • Pretty much as it says on the title. Someone is logged in to my Spotify account and have connected their echo. I have tried to ‘forget device’ several times and it’s still there. Please help me remov...
  • Eni
  • Moderator
  • 1296 Views
  • 3 replies
  • 0 likes
  • Connect
  • 1296 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Songs get added to queue by them self

PlanPremiumCountryIsraelDeviceSamsung S23 Ultra Operating SystemAndroid 13 My Question or IssueWhen ever I change the order of the songs in the queue a song gets added by himself to the "play next" Section.And sometimes the song won't get removed and...

  • Regular
  • Plan Premium Country Israel Device Samsung S23 Ultra  Operating System Android 13   My Question or Issue When ever I change the order of the songs in the queue a song gets ad...
  • שקד
  • Regular
  • 485 Views
  • 5 replies
  • 0 likes
  • Samsung
  • 485 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Playlist background not matching the playlist icon

DeviceWindowsOperating SystemWindows 10My Question or IssueAfter uploading a photo for my playlist, the background stays gray. The picture isn't gray though. I've tried reinstalling Spotify but it still doesn't work. In fact, if I upload a blue box t...

  • Casual Listener
  • Device Windows Operating System Windows 10 My Question or Issue After uploading a photo for my playlist, the background stays gray. The picture isn't gray though. I've tried reinstalling Spotify...
  • Hederick1
  • Visitor
  • 4871 Views
  • 19 replies
  • 1 likes
  • Other
  • 4871 Views
  • 19 replies
  • 1 likes

Superuser Contribution Can't Access AI DJ

PlanPremiumCountryAustraliaDevice(iPhone 14 Plus, Macbook Pro 2020)Operating System(iOS 10) My Question or Issue I know its really only just started rolling out in Australia but all my family and friends with premium accounts can access it. I've trie...

  • Newbie
  • Plan Premium Country Australia Device (iPhone 14 Plus, Macbook Pro 2020) Operating System (iOS 10)   My Question or Issue   I know its really only just started rolling out in Aus...
  • Lionboy20
  • Newbie
  • 760 Views
  • 2 replies
  • 1 likes
  • Other
  • 760 Views
  • 2 replies
  • 1 likes