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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • DropDaBeet
  • Newbie
  • 11742 Views
  • 78 replies
  • 9 likes
  • Other
  • 11742 Views
  • 78 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20418 Views
  • 9 replies
  • 2 likes
  • Other
  • 20418 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Crossfading, Gapless and Normalize Volume for Google Chromecast

These three features are disabled when we listen Spotify on Chromecast, Smart TVs apps and also Playstation/Xbox One: - Crossfading- Gapless- Normalize Volume These three features are very important, and most of them the 'Normalize Volume' once there...

  • Visitor
  • These three features are disabled when we listen Spotify on Chromecast, Smart TVs apps and also Playstation/Xbox One:   - Crossfading - Gapless - Normalize Volume   These three f...
  • Youckle
  • Casual Listener
  • 14024 Views
  • 6 replies
  • 14 likes
  • crossfading
    gapless
    Normalize Volume
  • 14024 Views
  • 6 replies
  • 14 likes

Support Site Opens in IP Language

I am in authenticated state, opening the website from Android app-> Settings -> SupportAnd even though Spotify is aware that I am an English speaking user, it still pulls up the site in the language of the IP address. This is ridiculous. For example,...

  • Casual Listener
  • I am in authenticated state, opening the website from Android app-> Settings -> Support And even though Spotify is aware that I am an English speaking user, it still pulls up the site in the l...
  • Maxim
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Other
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family plan with Alexa, can't play on multi devices despite multi accounts and separate setup

PlanPremium - FamilyCountryUKDevice3x Amazon Dots My Question or IssueWe have 3 separate Alexa Dots in our house. Each is setup with their own Amazon accounts (myself, child 1 and child 2). Each Dot is linked to Spotify with separate accounts (myself...

  • Casual Listener
  • Plan Premium - Family Country UK Device 3x Amazon Dots   My Question or Issue We have 3 separate Alexa Dots in our house. Each is setup with their own Amazon accounts (myself, child 1 an...
  • Senormano
  • Newbie
  • 5400 Views
  • 16 replies
  • 0 likes
  • music
    Other
  • 5400 Views
  • 16 replies
  • 0 likes

Superuser Contribution I can't open Spotify from one of my computers

I've been getting this for months when I want to use spotify in my desk computer: "This site cannot be accessed The web page at https://open.spotify.com/__noul__?l2l=1&nd=1 may be temporarily down or permanently moved to a new web address. ERR_ADDRES...

  • Visitor
  • I've been getting this for months when I want to use spotify in my desk computer: "This site cannot be accessed The web page at https://open.spotify.com/__noul__?l2l=1&nd=1 may be temporarily dow...
  • MihailY
  • Moderator
  • 803 Views
  • 3 replies
  • 3 likes
  • 803 Views
  • 3 replies
  • 3 likes

Superuser Contribution Chromecast does not finish songs and plays next song 10 seconds early

PlanPremiumCountryGermanyDevice(Chromecast v1, iPhone SE, Windows 10)Operating System(latest on all devices as of today) My Question or IssueWhen playing is transferred to Chromecast like an album or a playlist songs are not finished. This happens bo...

  • Casual Listener
  • Plan Premium Country Germany Device (Chromecast v1, iPhone SE, Windows 10) Operating System (latest on all devices as of today)   My Question or Issue When playing is transferred to Ch...
  • grimsan
  • Regular
  • 4898 Views
  • 53 replies
  • 5 likes
  • Chromecast
  • 4898 Views
  • 53 replies
  • 5 likes

False Advertisement of No Advertisements

PlanPremium Family CountryU.S.Device(Google Pixel 3A XL)Operating System(Android 12) My Question or IssueWhen we have premium accounts, we shouldn't be getting advertisements in anything. Spotify is double dipping, by allowing podcast makers to put a...

  • Roadie
  • Plan Premium Family  Country U.S. Device (Google Pixel 3A XL) Operating System (Android 12)   My Question or Issue When we have premium accounts, we shouldn't be getting advertise...
  • MadmanOnWheels
  • Roadie
  • 241 Views
  • 2 replies
  • 0 likes
  • Other
  • 241 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts will not play faster than 2.0x

When I play podcasts in the Spotify app they will only play at 2.0x even if I set the speed to 3.5x. It only worked when I downloaded the podcast.

  • Visitor
  • When I play podcasts in the Spotify app they will only play at 2.0x even if I set the speed to 3.5x. It only worked when I downloaded the podcast. 
  • Lyubka
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • Other
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs greyed out / spotify app search doesn't work on mac / don't have a twitter to ask for help

It's really interresting that spotify doesn't offer other contact forms than this community cause I have a lot of issues. First: suddenly, almost all songs on web player (including ALL playlists) are greyed out and I can't select none of them specifi...

  • Music Fan
  • It's really interresting that spotify doesn't offer other contact forms than this community cause I have a lot of issues.   First: suddenly, almost all songs on web player (including ALL playl...
  • Oh-look-a-Spot
  • Casual Listener
  • 2235 Views
  • 3 replies
  • 1 likes
  • music
    Other
  • 2235 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Volvo] Album Art not appearing for certain songs

I use the embeded SpotifyApp (not via Android Auto) in my Volvo car (Volvo V60 T6 with Sensus from 2021). Since two days I have no more album arts ! I triyed to disconnect and reconnect, desinstal an reinstall the App, Chnge internet connexion source...

Volvo-Spotify.jpg
  • Music Fan
  • I use the embeded SpotifyApp (not via Android Auto) in my Volvo car (Volvo V60 T6 with Sensus from 2021). Since two days I have no more album arts ! I triyed to disconnect and reconnect, desinsta...
  • PJvM
  • Casual Listener
  • 3378 Views
  • 32 replies
  • 4 likes
  • Other
  • 3378 Views
  • 32 replies
  • 4 likes

Superuser Contribution Trouble with podcasts playing

PlanPremiumCountryUnited statesDeviceRoku premier My Question or IssueI cannot get podcasts to play on my Roku. They will play about 4 seconds and then skip to the next episode, rinse and repeat until the last podcast episode even with transferring f...

  • Casual Listener
  • Plan Premium Country United states Device Roku premier    My Question or Issue I cannot get podcasts to play on my Roku. They will play about 4 seconds and then skip to the next epi...
  • Novy
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • Other
  • 219 Views
  • 1 replies
  • 0 likes

[Android Auto] Now Playing screen- Inactive Album title/Podcast title

Hi folks, in Now Playing screen in Apple CarPlay I can tap Album title/Podcast title and go to Album or Podcast, I can see list of episodes and select which one I want to play.Why I can't do the same in Android Auto?? Album title/Podcast title in Now...

  • Newbie
  • Hi folks,  in Now Playing screen in Apple CarPlay I can tap Album title/Podcast title and go to Album or Podcast, I can see list of episodes and select which one I want to play. Why I can't do...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Other songs are playing

While playing an artist or a selected artists song. If I skip the song, a whole other artist starts playing even if It goes to the next track after finishing the song. A whole other artist plays. Instead of the artist that I selected. How do I make t...

  • Visitor
  • While playing an artist or a selected artists song.  If I skip the song, a whole other artist starts playing even if It goes to the next track after finishing the song.  A whole other artis...
  • Bittencourt
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not getting logged on Amazon fire tv. Already tried reinstalling

Spotify not getting logged on Amazon fire tv. Already tried reinstalling. Tried verification by code, password method

  • Visitor
  • Spotify not getting logged on Amazon fire tv. Already tried reinstalling. Tried verification by code, password method
  • Whatanightmare
  • Visitor
  • 962 Views
  • 6 replies
  • 3 likes
  • 962 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution Focus loss when using the iOS app with VoiceOver

when I'm in a playlist, I like to double-tap on the songs one by one to preview it. Previously, the focus would stay on the chosen song and I could simply tap in the center of the screen to go back to where I was. However, now, whenever I tap, it alm...

  • Regular
  • when I'm in a playlist, I like to double-tap on the songs one by one to preview it. Previously, the focus would stay on the chosen song and I could simply tap in the center of the screen to go back t...
  • Vasil
  • Moderator
  • 450 Views
  • 5 replies
  • 0 likes
  • 450 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Akamai CDN buffering

In South Africa, Akamai is routing audio-ak-spotify-com.akamaized.net strangely, causing constant buffering on partial downloads. For example, local server 197.80.130.136 causes issues, but routed to international server 92.123.140.88 works better. I...

  • Casual Listener
  • In South Africa, Akamai is routing audio-ak-spotify-com.akamaized.net strangely, causing constant buffering on partial downloads. For example, local server 197.80.130.136 causes issues, but routed to...
  • Adagio
  • Casual Listener
  • 1948 Views
  • 10 replies
  • 8 likes
  • 1948 Views
  • 10 replies
  • 8 likes

Superuser Contribution Starting a song from browser issue

BrowserThoriumAccountPremiumIssueWhen i want to start a song in the browser it says "Spotify cant play this right now. If you have the file on your computer you can import it" for 3,4 songs skipping along the way until it starts a song. The weird par...

  • Casual Listener
  • Browser Thorium Account Premium Issue When i want to start a song in the browser it says "Spotify cant play this right now. If you have the file on your computer you can import it" for 3,4 songs...
  • Eni
  • Moderator
  • 338 Views
  • 3 replies
  • 0 likes
  • 338 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist titles

Please stop sharing our playlist titles with artists. That’s embarrassing and it’s just for us. Please stop.

  • Casual Listener
  • Please stop sharing our playlist titles with artists. That’s embarrassing and it’s just for us. Please stop. 
  • mc1287
  • Casual Listener
  • 205 Views
  • 2 replies
  • 1 likes
  • 205 Views
  • 2 replies
  • 1 likes

Solved!! Why did Spotify delete my Community Idea all of a sudden?

I posted this a year ago and keep getting emails of people liking it (as recently as Oct 8 2023). Now when I go into my profile it doesnt show and the link from the email does not work. I was not given any notice and this just looks back to delete my...

  • Music Fan
  • I posted this a year ago and keep getting emails of people liking it (as recently as Oct 8 2023). Now when I go into my profile it doesnt show and the link from the email does not work. I was not giv...
  • Maxim
  • Spotify Star
  • 286 Views
  • 3 replies
  • 0 likes
  • Other
  • 286 Views
  • 3 replies
  • 0 likes

About the new "saving options"

Good morning. I wanted to say that I find the new way of saving tracks very inconvenient which requires that the last playlist where the track was saved remains in memory and in the next saving it automatically puts the new track in that playlist unl...

  • Visitor
  • Good morning. I wanted to say that I find the new way of saving tracks very inconvenient which requires that the last playlist where the track was saved remains in memory and in the next saving it au...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes