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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Niyoshi
  • Newbie
  • 12676 Views
  • 83 replies
  • 9 likes
  • Other
  • 12676 Views
  • 83 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20563 Views
  • 9 replies
  • 2 likes
  • Other
  • 20563 Views
  • 9 replies
  • 2 likes

Superuser Contribution Is there anything I can do to stop Spotify from playing the wrong song?

There is a song in my playlists that is consistently replaced with the cover by a different artist, rather than the original song, when I play it on Spotify. I have tried restarting my app and my phone and neither have worked. I don't remember this h...

  • Visitor
  • There is a song in my playlists that is consistently replaced with the cover by a different artist, rather than the original song, when I play it on Spotify. I have tried restarting my app and my pho...
  • AlejaR
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to fix the rewind from stop when I lift my finger from phone?

On the mobile app, when I press and lift my finger off the rewind on a song (not go to a previous song but to rewind on a song currently listening), the app will keep rewinding as if I still have my finger on it. This does not happen with the fast fo...

  • Casual Listener
  • On the mobile app, when I press and lift my finger off the rewind on a song (not go to a previous song but to rewind on a song currently listening), the app will keep rewinding as if I still have my ...
  • Eni
  • Moderator
  • 471 Views
  • 4 replies
  • 0 likes
  • 471 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot listen to songs offline even with offline mode on

I recently swapped from one family plan to another and now I cannot listen to songs offline. After turning on offline mode they will turn unplayable after 10-15 minutes. I have tried reinstalling spotify, being reinvited to the plan, and logging in a...

  • Casual Listener
  • I recently swapped from one family plan to another and now I cannot listen to songs offline. After turning on offline mode they will turn unplayable after 10-15 minutes. I have tried reinstalling spo...
  • AlejaR
  • Moderator
  • 441 Views
  • 3 replies
  • 0 likes
  • 441 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not Funktion on downloading to desktop on my mac

Hei. Vi har lagt merke til at du bruker en utdatert versjon av skrivebordsappen for Spotify. Fra og med 12. mai 2023 vil denne versjonen ikke lenger støttes, noe som betyr at du ikke får logget deg inn og brukt Spotify. Dette gjelder versjonen du bru...

  • Visitor
  • Hei. Vi har lagt merke til at du bruker en utdatert versjon av skrivebordsappen for Spotify. Fra og med 12. mai 2023 vil denne versjonen ikke lenger støttes, noe som betyr at du ikke får logg...
  • AlejaR
  • Moderator
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adidas ASMR ad - please remove

ASMR is a thing that either people love or hate - and I am 100% the latter. I cant stand it, and Adidas new ad is the most uncomfortable thing I have heard in years! Can you Spotify NOT have ASMR ads? I have never been this close to switching service...

  • Casual Listener
  • ASMR is a thing that either people love or hate - and I am 100% the latter. I cant stand it, and Adidas new ad is the most uncomfortable thing I have heard in years!  Can you Spotify NOT have...
  • babboo65
  • Casual Listener
  • 1961 Views
  • 9 replies
  • 8 likes
  • Other
  • 1961 Views
  • 9 replies
  • 8 likes

Solved!!Superuser Contribution Spotify shows on all my devices when I play Spotify whith my tv. Turn it of

Hi I'll hope someone can help me out because it's so damn annoying. When I play Spotify on my TV so shows Spotify on both my phone and tablet and I don't want Spotify to show up on at all on my phone or tablet when I play with my TV. When I play Spot...

  • Newbie
  • Hi I'll hope someone can help me out because it's so damn annoying. When I play Spotify on my TV so shows Spotify on both my phone and tablet and I don't want Spotify to show up on at all on my phone...
  • Vasil
  • Moderator
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Code zu stark weggerubbelt nicht mehr lesbar

Ich habe eine Karte gekauft und den Code zu stark weggerubbelt und der Code ist jetzt nicht mehr lesbar.Liebe Grüße Natalie

  • Visitor
  • Ich habe eine Karte gekauft und den Code zu stark weggerubbelt und der Code ist jetzt nicht mehr lesbar. Liebe Grüße Natalie
  • Dian
  • Spotify Legend
  • 604 Views
  • 1 replies
  • 0 likes
  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why isn't my credit card accepted?

I have a new credit card and I'm trying to update the information but the new credit card is not accepted. I keep getting an error message. I have already checked with my bank and everything is OK with the card.

  • Visitor
  • I have a new credit card and I'm trying to update the information but the new credit card is not accepted. I keep getting an error message. I have already checked with my bank and everything is OK wi...
  • Dian
  • Spotify Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution como veo la dirección de residencia que puse en mi cuenta ?

para poder compartir mi plan duo debo poner la misma dirección, la pongo, pero me dice que no es la misma de la cuenta que compro el plan, la situación es que esa es la dirección, así que no se con que dirección se guardo mi cuenta original.como hago...

  • Visitor
  • para poder compartir mi plan duo debo poner la misma dirección, la pongo, pero me dice que no es la misma de la cuenta que compro el plan, la situación es que esa es la dirección, así que no se con q...
  • Dian
  • Spotify Legend
  • 1159 Views
  • 1 replies
  • 0 likes
  • 1159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can’t I create an app profile for all Premium Family members?

I have a Premium Family account with 5/6 accounts connected but can only log myself into any of the devices we use. I want to set up one of the accounts on the Spotify app for Roku, but it wants me to log in that account separately, then tells me the...

  • Visitor
  • I have a Premium Family account with 5/6 accounts connected but can only log myself into any of the devices we use. I want to set up one of the accounts on the Spotify app for Roku, but it wants me t...
  • Lyubka
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ocupo un reembolso

Me AN rebajado de mi tarjeta de débito un monto que yo jamás e dado autorización hacer o rebajar

  • Visitor
  • Me AN rebajado de mi tarjeta de débito un monto que yo jamás e dado autorización hacer o rebajar
  • AlejaR
  • Moderator
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cartão presente inválido

PlanFreeCountryBrasilDeviceLg k11+Operating SystemAndroid 7 My Question or IssueEu ganhei em novembro um cartão presente, tentei usar agora mas aparece uma mensagem dizendo que o cartão é inválido. A compra do cartão foi feita em novembro e todos os ...

  • Casual Listener
  •   Plan Free Country Brasil Device Lg k11+ Operating System Android 7   My Question or Issue Eu ganhei em novembro um cartão presente, tentei usar agora mas aparece uma mensagem d...
  • Eni
  • Moderator
  • 260 Views
  • 3 replies
  • 0 likes
  • Other
  • 260 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't add a song to friend's collaborative playlist in a WebPlayer

PlanFreeCountrySK DeviceWeb browser (MS Edge / Chrome)Operating SystemWindows 10 My Question or Issue My friend started a collaborative playlist. I can see it (in my Library), play songs out of it but I can't find a way how to add a song into it. Peo...

  • Casual Listener
  • Plan Free Country SK   Device Web browser (MS Edge / Chrome) Operating System Windows 10   My Question or Issue  My friend started a collaborative playlist. I can see it (in...
  • danflzz
  • Newbie
  • 59958 Views
  • 28 replies
  • 2 likes
  • Other
  • 59958 Views
  • 28 replies
  • 2 likes

Superuser Contribution My Spotify Code only works the first time

When I Generate a Spotify Code it works fine the first time but then each time I try to go to the song, a different song starts to play although the image of the track I want is shown. Any idea why this happens?

  • Visitor
  • When I Generate a Spotify Code it works fine the first time but then each time I try to go to the song, a different song starts to play although the image of the track I want is shown. Any idea why t...
  • Alex
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

players are not connected, can play different streams simultaneously, many

Spotify family, about 16-20 players (including some google Home groups ), mostly google cast, 2 Bose portable players, onkyo, sony, Denon recievers, controlled mostly by apple watch/iphone, ipads, google nest, google home. Spotify connect often not c...

  • Regular
  • Spotify family, about 16-20 players (including some google Home groups ), mostly google cast, 2 Bose portable players, onkyo, sony, Denon recievers, controlled mostly by apple watch/iphone, ipads, go...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes