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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8537 Views
  • 60 replies
  • 8 likes
  • Other
  • 8537 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19545 Views
  • 9 replies
  • 2 likes
  • Other
  • 19545 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Gift Livestream

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I've been recently made aware of the upcoming live steams on Spotify. Is there a way to gift a...

  • Casual Listener
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I've bee...
  • Novy
  • Moderator
  • 569 Views
  • 3 replies
  • 0 likes
  • Other
  • 569 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can I use an alternative music player for Spotify?

I love spotify music collection, but I have a hard time using the music player. I listen to a lot of classical music/opera and the long names do not fit in the scree,n which basically means I cannot distinguish between sons in the queue. Also, I don'...

  • Casual Listener
  • I love spotify music collection, but I have a hard time using the music player. I listen to a lot of classical music/opera and the long names do not fit in the scree,n which basically means I cannot ...
  • Alex
  • Spotify Legend
  • 5069 Views
  • 5 replies
  • 3 likes
  • music
  • 5069 Views
  • 5 replies
  • 3 likes

Superuser Contribution Missing podcast episodes in Safari web player

I created a playlist of all my favorite episodes from the podcast "Fresh Air" a couple of months ago. I added 16 episodes. Today, I opened it in the web player, and could not find any of the 16 episodes - even though the description said there were 1...

  • Casual Listener
  • I created a playlist of all my favorite episodes from the podcast "Fresh Air" a couple of months ago.  I added 16 episodes.  Today, I opened it in the web player, and could not find any of ...
  • Alex
  • Spotify Legend
  • 451 Views
  • 3 replies
  • 0 likes
  • Other
  • 451 Views
  • 3 replies
  • 0 likes

Superuser Contribution Option to disable Genius Behind the lyrics on Chromecast!

Don't you love it when you want to sing along to your favorite song, and suddenly facts about the artists breakfast habits pop up, just as a new line in the song starts?It truly is genius. Come on, it's been close to 4 years since this feature first ...

  • Casual Listener
  • Don't you love it when you want to sing along to your favorite song, and suddenly facts about the artists breakfast habits pop up, just as a new line in the song starts? It truly is genius.   ...
  • Alex
  • Spotify Legend
  • 609 Views
  • 1 replies
  • 0 likes
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Royalty Payout Cap

I searched but did not find the answer so forgive me if this has been addressed already. If a business plays your channel or playlist of your music 24/7 or 8 hours a day every day of the week do you sill get paid for the plays? I'm new to this and we...

  • Casual Listener
  • I searched but did not find the answer so forgive me if this has been addressed already. If a business plays your channel or playlist of your music 24/7 or 8 hours a day every day of the week do you ...
  • RobertWhiteTX
  • Casual Listener
  • 457 Views
  • 2 replies
  • 0 likes
  • 457 Views
  • 2 replies
  • 0 likes

[Developer] Remove Specific AUTOPLAY Song Option

There is one song that ALWAYS plays after an album finishes on AUTOPLAY. And I can't stand it!!! Please give users the simple click option to 'REMOVE TRACK FROM AUTOPLAY'. Thank you.

  • Visitor
  • There is one song that ALWAYS plays after an album finishes on AUTOPLAY. And I can't stand it!!! Please give users the simple click option to 'REMOVE TRACK FROM AUTOPLAY'.    Thank you.
  • ArpanDas
  • Regular
  • 1554 Views
  • 1 replies
  • 1 likes
  • Developer
  • 1554 Views
  • 1 replies
  • 1 likes

Superuser Contribution spotify instagram story share ui changed.

PlanPremiumCountryUKDeviceSamsung Galaxy 7My Question or IssueThis article was written using a translator, so there may be errors in translation. I am using Spotify's Instagram story sharing well. The problem is that the UI that you see when you pres...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy 7 My Question or Issue This article was written using a translator, so there may be errors in translation. I am using Spotify's Instagram story sh...
  • wesleywvsouza
  • Regular
  • 2227 Views
  • 5 replies
  • 0 likes
  • music
  • 2227 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [Windows 10] Web Player not loggin in

PlanFreeCountryItalyDeviceChromeOperating SystemWIndows 10 My Question or IssueCouple of days I can't login anymore on Chrome Web Player, I get the Oops! Something went wrong, please try again or check out the help area. Tried everything.Reinstalling...

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  • Regular
  • Plan Free Country Italy Device Chrome Operating System WIndows 10   My Question or Issue Couple of days I can't login anymore on Chrome Web Player, I get the Oops! Something went wrong...
  • Alex
  • Spotify Legend
  • 1157 Views
  • 9 replies
  • 0 likes
  • Account
  • 1157 Views
  • 9 replies
  • 0 likes

Superuser Contribution Hardare - HK Omni 10 failed to connect to Spotify over wifi

Seen this issue unsolved so I wrote this to HK, I will keep this post updated as I receive an answer. Honestly, it will surprise me if we receive a positive answer. The issue has no solution and this is terrible, the company offered the functionality...

  • Newbie
  • Seen this issue unsolved so I wrote this to HK, I will keep this post updated as I receive an answer. Honestly, it will surprise me if we receive a positive answer.   The issue has no solution...
  • Alex
  • Spotify Legend
  • 756 Views
  • 1 replies
  • 0 likes
  • Connect
  • 756 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I activate (or see) the lyrics feature using Spotify in my PS4?

PlanPremiumCountryMexicoDevicePlayStation 4Operating SystemPlayStation Network My Question or IssueI use to be able to see the lyrics while playing songs on my PS4 Spotify app, now I cannot find that option/feature.

  • Visitor
  • Plan Premium Country Mexico Device PlayStation 4 Operating System PlayStation Network   My Question or Issue I use to be able to see the lyrics while playing songs on my PS4 Spotify ap...
  • Mihail
  • Spotify Legend
  • 10784 Views
  • 1 replies
  • 2 likes
  • music
    Other
    PlayStation
    Sony
  • 10784 Views
  • 1 replies
  • 2 likes

How to mention somebody here?

Hello.I have a question. How to mention somebody in this community? What to write to mention someone?Thank You.Marco

  • Roadie
  • Hello. I have a question. How to mention somebody in this community? What to write to mention someone? Thank You. Marco
  • Billy-J
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • Other
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played inaccurate and inaccessible

PlanPremiumDeviceDesktop, mobileOperating SystemWindows 10, iOS 12.5.1Version1.1.58.820.g2ae50076-a & 8.6.24.1302 My Question or IssueFor a while now my Recently Played has been wholly inaccurate - it doesn't synch across devices, songs or albums tha...

  • Visitor
  • Plan Premium Device Desktop, mobile Operating System Windows 10, iOS 12.5.1 Version 1.1.58.820.g2ae50076-a & 8.6.24.1302   My Question or Issue For a while now my Recently Played h...
  • CarlosE
  • Moderator
  • 1158 Views
  • 10 replies
  • 1 likes
  • music
    Other
  • 1158 Views
  • 10 replies
  • 1 likes

artist profile header image size

I'm trying to set up our artist page prior to release, and according to here it should be of this min. size: 2660x1140. However, when i use exactly that size, the top half gets cut off. What would be the best size to use?

  • Regular
  • I'm trying to set up our artist page prior to release, and according to here it should be of this min. size: 2660x1140. However, when i use exactly that size, the top half gets cut off. What wou...
  • ramachandra84
  • Visitor
  • 4045 Views
  • 2 replies
  • 3 likes
  • Other
  • 4045 Views
  • 2 replies
  • 3 likes

Lyrics problem

Family PlanPremiumMéxico DeviceiPhone Xs,Operating SystemiOS 14.6Spotify Version: 8.6.28.690 Hi, my account don't have the lyrics option and I'm pretty upset, because I am paying for it and it's FAIR to give us what you are selling, I've been reading...

  • Visitor
  • Family Plan Premium México   Device iPhone Xs, Operating System iOS 14.6 Spotify Version: 8.6.28.690   Hi, my account don't have the lyrics option and I'm pretty upset, because I ...
  • Maxim
  • Spotify Star
  • 778 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 778 Views
  • 1 replies
  • 2 likes

spotify syncs mobile to web , doesnt web to mobile

when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web) however when i listen to one on web it is perfectly fine on mobile and I can continue where I left off from mobile how do i ...

  • Casual Listener
  • when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web)   however when i listen to one on web it is perfectly fine on mobi...
  • Billy-J
  • Spotify Star
  • 669 Views
  • 3 replies
  • 0 likes
  • BB10
    Boxee
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    Samsung
    Sony
    Symbian
    TV
    WD
    WP 8
    WRT
  • 669 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify for Artists stream count went to zero

Plan - PremiumCountry - US Device(iPhone 12, Macbook Pro late 2016)Operating System(macOS) My Question or Issue I released some music on May 21 and the live stats on the Spotify for Artists native app and webapp were updating for 1 day. Then on May 2...

  • Newbie
  • Plan - Premium Country - US   Device (iPhone 12, Macbook Pro late 2016) Operating System (macOS)   My Question or Issue   I released some music on May 21 and the live st...
  • Jeremy
  • Spotify Legend
  • 4364 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 4364 Views
  • 2 replies
  • 1 likes

APPLE MUSIC PAY MORE THAN SPOTIFY

My music has been on Spotify for at least a decade. Although, the exposure is nice, the payout is unacceptable considering the number of sponsors and subscribers (especially possible premium subscribers) your company has. Also, considering the profit...

  • Visitor
  • My music has been on Spotify for at least a decade.  Although, the exposure is nice, the payout is unacceptable considering the number of sponsors and subscribers (especially possible premium su...
  • 298 Views
  • 0 replies
  • 4 likes
  • 298 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify on Apple Watch

PlanPremiumCountryNew ZealandDeviceI phone se and Apple Watch 6Operating System My Question or IssueI don’t have the option for downloading music or streaming directly from my Apple Watch. Am I missing something? I thought this feature was available.

  • Visitor
  • Plan Premium Country New Zealand Device I phone se and Apple Watch 6 Operating System     My Question or Issue I don’t have the option for downloading music or streaming directly ...
  • Moogie
  • Casual Listener
  • 642 Views
  • 2 replies
  • 2 likes
  • music
    Other
  • 642 Views
  • 2 replies
  • 2 likes