Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • wadwaddwa14
  • Visitor
  • 15796 Views
  • 101 replies
  • 10 likes
  • Other
  • 15796 Views
  • 101 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20978 Views
  • 9 replies
  • 2 likes
  • Other
  • 20978 Views
  • 9 replies
  • 2 likes

Superuser Contribution Song not showing on upcoming tab

PlanFreeCountryIsraelDevicedesktopOperating SystemWindows 10Hi all,I up;oaded a song via distrokid and it seems it skipped straight to being released without spending any time in the upcoming tab. What have I done wrong? should I have written a relea...

  • Newbie
  • Plan Free Country Israel Device desktop Operating System Windows 10 Hi all, I up;oaded a song via distrokid and it seems it skipped straight to being released without spending any time in th...
  • Eni
  • Moderator
  • 390 Views
  • 1 replies
  • 0 likes
  • music
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I turn off Genius on Google Nest Hub?

How do I turn off "Genius"? I just tried to find out the name of the song that was playing on my Google Home Hub but all I had was some tiny text featuring info about why the song was written. I've bought a device with a screen so I can see artist/so...

  • Casual Listener
  • How do I turn off "Genius"?   I just tried to find out the name of the song that was playing on my Google Home Hub but all I had was some tiny text featuring info about why the song was writte...
  • Larkspeed
  • Newbie
  • 1203 Views
  • 2 replies
  • 0 likes
  • Other
  • 1203 Views
  • 2 replies
  • 0 likes

Superuser Contribution How can I search for just podcasts using operator? And short podcasts?

How can I search for just podcasts using operator?Is there an operator I can use to search for podcasts?E g: "type:podcast daily" Secondly, how can I search for short podcasts? I want to search for a certain lengthE g "type:podcast daily length:<10mi...

  • Music Fan
  • How can I search for just podcasts using operator? Is there an operator I can use to search for podcasts? E g: "type:podcast daily"   Secondly, how can I search for short podcasts? I want to...
  • chipbite
  • Music Fan
  • 339 Views
  • 2 replies
  • 0 likes
  • Other
  • 339 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS][Connect] Notifications with artist

I would really like the feature of getting notified when an artist that I’m following comes out with a new album, song, and whenever they are featured on a song. I know they give you notifications when new albums come out but it isn’t always consiste...

  • Casual Listener
  • I would really like the feature of getting notified when an artist that I’m following comes out with a new album, song, and whenever they are featured on a song. I know they give you notifications wh...
  • CarlosE
  • Moderator
  • 327 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Other] Regarding autoplay

I have an idea regarding autoplay, why not #!%>&# respecting the users choice to disable autoplay and STOP inserting other songs into the queue when autoplay is DISABLED! An yes, I have a Premium Account, for now, so you think I should be able to dec...

  • Casual Listener
  • I have an idea regarding autoplay, why not #!%>&# respecting the users choice to disable autoplay and STOP inserting other songs into the queue when autoplay is DISABLED! An yes, I have a Prem...
  • Godwhacker
  • Gig Goer
  • 565 Views
  • 5 replies
  • 2 likes
  • Other
  • 565 Views
  • 5 replies
  • 2 likes

[Other] autoplay

How about DISABLE AUTOPLAY means you DISABLE AUTOPLAY for every device, every chromecast audio connection, every where my Spotify account touches Spotify, every time? Come on this User Interface thing isn't that complicated

  • Casual Listener
  • How about DISABLE AUTOPLAY means you DISABLE AUTOPLAY for every device, every chromecast audio connection, every where my Spotify account touches Spotify, every time?  Come on this User Interfac...
  • JalapenoMunich
  • Roadie
  • 787 Views
  • 1 replies
  • 6 likes
  • Other
  • 787 Views
  • 1 replies
  • 6 likes

Superuser Contribution Customizable Home Page on All Devices. I'm here for music not podcasts!

Especially so I can hide recommended podcasts. The "New Releases" and "More like ______" for music are great. The recommendations are in line with what I listen to and I have found a lot of new artists because of them. Let me boost those to the top o...

  • Visitor
  • Especially so I can hide recommended podcasts. The "New Releases" and "More like ______" for music are great. The recommendations are in line with what I listen to and I have found a lot of new artis...
  • Kiril
  • Moderator
  • 561 Views
  • 1 replies
  • 8 likes
  • Other
  • 561 Views
  • 1 replies
  • 8 likes

Superuser Contribution Toastify in windows 11?

Does anyone know if toastify works in windows 11?Alternatively, is there another app I can use for global shortcuts in spotify in windows 11?

  • Newbie
  • Does anyone know if toastify works in windows 11? Alternatively, is there another app I can use for global shortcuts in spotify in windows 11?
  • Xenia
  • Moderator
  • 2937 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 2937 Views
  • 1 replies
  • 0 likes

Sexually suggestive content on front page

PlanPremiumCountryFranceDevicePC, Nokia 8 My Question or IssueI use Spotify to listen to music at work and now I have this homepage with an ass on it with no way to remove it. I have never listened to a podcast on here and no way of turning off recom...

  • Casual Listener
  • Plan Premium Country France Device PC, Nokia 8   My Question or Issue I use Spotify to listen to music at work and now I have this homepage with an ass on it with no way to remove it. I ...
  • claytonzaugg
  • Music Fan
  • 360 Views
  • 1 replies
  • 0 likes
  • Other
  • 360 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution An Unexpected Error has occurred.

PlanFree/PremiumCountryJapanDeviceChromebook, iPad 5th or 6th generationOperating System(iOS 10- and I don't know what the operating system is for the chromebook) My Question or IssueSo recently whenever I open the community website (from the Notific...

  • Composer
  • Plan Free/Premium Country Japan Device Chromebook, iPad 5th or 6th generation Operating System (iOS 10- and I don't know what the operating system is for the chromebook)   My Question o...
  • Kiril
  • Moderator
  • 9390 Views
  • 7 replies
  • 1 likes
  • Other
  • 9390 Views
  • 7 replies
  • 1 likes

No to Podcasts

Why oh why are we subjected to see what Podcasts are available on Spotify?!!If I wanted to listen to people waffling on and on in a monologue I would listen to Radio 4 and not pay the premium subscription for Spotify!!!I don't want to see Podcasts......

  • Newbie
  • Why oh why are we subjected to see what Podcasts are available on Spotify?!! If I wanted to listen to people waffling on and on in a monologue I would listen to Radio 4 and not pay the premium subs...
  • claytonzaugg
  • Music Fan
  • 349 Views
  • 1 replies
  • 0 likes
  • Other
  • 349 Views
  • 1 replies
  • 0 likes

Bug: Liked Songs - shuffle memory

When playing through my Liked Songs in order (not on shuffle), and I close and re-open the app (Windows or Android), Spotify has remembered which song I was playing and the point in the song where I left off (good), but it has forgotten that I was no...

  • Newbie
  • When playing through my Liked Songs in order (not on shuffle), and I close and re-open the app (Windows or Android), Spotify has remembered which song I was playing and the point in the song where I ...
  • 326 Views
  • 0 replies
  • 1 likes
  • Other
  • 326 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify command play..... goes to queue

When i connect my samsung to the car, i give the command to play one song.Google assistant says i got it you want to play this song. Then spotify keeps playing the old one and the song i asked for goes to queue.How can spotify play the song i ask, wi...

  • Newbie
  • When i connect my samsung to the car, i give the command to play one song. Google assistant says i got it you want to play this song. Then spotify keeps playing the old one and the song i asked for ...
  • Kiril
  • Moderator
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution The bleep show

To be honest I am tired of finding this show called the bleep show on my home page. The picture for the show is of 2 girls with there tops showing but they are censored. Is there anyway y’all could change it to something more appropriate?

  • Newbie
  • To be honest I am tired of finding this show called the bleep show on my home page. The picture for the show is of 2 girls with there tops showing but they are censored. Is there anyway y’all could c...
  • Novy
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • Other
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution timer system in spotify.

I personally feel spotify can bring up customised timer music system in their spotify premium package , where in if a person sets a particular time then spotify would play the song at that time which not only interests people but also would give them...

  • Regular
  • I personally feel spotify can bring up customised timer music system in their spotify premium package , where in if a person sets a particular time then spotify would play the song at that time which...
  • MafeG
  • Spotify Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not showing playing song on remote device while using Spotify Connect in liked playlist

PlanPremiumCountryThailandDevice(iPad 8th Gen, Redmi Note 8 Pro, Windows 10 pc)Operating System(iPadOS 15.0, Android 11, Windows 10) My Question or IssueI can't see playing songs on remote device but the song will be played normally on the receiver d...

S__5914630.jpg S__5914628.jpg
  • Regular
  • Plan Premium Country Thailand Device (iPad 8th Gen, Redmi Note 8 Pro, Windows 10 pc) Operating System (iPadOS 15.0, Android 11, Windows 10)   My Question or Issue I can't see playing s...
  • Ver
  • Spotify Legend
  • 2217 Views
  • 11 replies
  • 0 likes
  • Connect
  • 2217 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify Won't open on my ps4!

I can't open the app on my ps4. It not pass the spotify logo with the Grey background. But if i use my android to listen on the ps4 it will play the songs but the app do not start... Need help please! *sorry for the bad English

  • Regular
  • I can't open the app on my ps4. It not pass the spotify logo with the Grey background. But if i use my android to listen on the ps4 it will play the songs but the app do not start... Need help please...
  • DennyPaul45
  • Newbie
  • 7101 Views
  • 5 replies
  • 4 likes
  • 7101 Views
  • 5 replies
  • 4 likes

Solved!!Superuser Contribution Always show R18 information on App

PlanPremium DuoCountry: Taiwan DeviceiPhone 12 and iPad 8Operating SystemiOS 15 My Question or IssueAlways show R18 information on App, already turn off Explicit Content in setting. I will attached related screen image for your reference, please solv...

  • Regular
  • Plan Premium Duo Country: Taiwan   Device iPhone 12 and iPad 8 Operating System iOS 15   My Question or Issue Always show R18 information on App, already turn off Explicit Content...
  • EricKang
  • Regular
  • 887 Views
  • 4 replies
  • 1 likes
  • Other
  • 887 Views
  • 4 replies
  • 1 likes

Only "Normal" audio quality when streaming to Spotify Connect / Google Cast!

Spotify Premium - USAdevice: JBL Link 300 - Google Cast-enabled speaker= Hi, Per https://twitter.com/SpotifyCares/status/1321669016734359553,there is only Normal audio quality when casting to Spotify Connect / Google Cast. Due to COVID most of us are...

  • Regular
  •   Spotify Premium - USA device: JBL Link 300 - Google Cast-enabled speaker=   Hi,   Per https://twitter.com/SpotifyCares/status/1321669016734359553, there is only Normal au...
  • Sharpninja
  • Casual Listener
  • 957 Views
  • 2 replies
  • 0 likes
  • Connect
  • 957 Views
  • 2 replies
  • 0 likes

Superuser Contribution Need AutoQueue dsiable option as Google nest keeps playing the queue even if AutoPLay disabled

PlanPremiumCountryAustraliaDeviceSamsung 10e, Google nest audioOperating SystemAndroid, Latest update. Google latest device and updatesMy Question or IssueI think Spotify needs an option for autoLOADing the play queue with suggested content or not.Ev...

  • Newbie
  • Plan Premium Country Australia Device Samsung 10e, Google nest audio Operating System Android, Latest update. Google latest device and updates My Question or Issue I think Spotify ne...
  • CarlosE
  • Moderator
  • 535 Views
  • 2 replies
  • 4 likes
  • 535 Views
  • 2 replies
  • 4 likes