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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8503 Views
  • 60 replies
  • 8 likes
  • Other
  • 8503 Views
  • 60 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19539 Views
  • 9 replies
  • 2 likes
  • Other
  • 19539 Views
  • 9 replies
  • 2 likes

Alexa won't change music on Spotify

PlanPremiumCountryBrazilDeviceEcho Dot 3 generationOperating System My Question or IssueSometimes Alexa keeps stuck on the same playlist and when you ask a music it don't change the music. To solve is needed to disable the Spotify skill on Amazon app...

  • Visitor
  • Plan Premium Country Brazil Device Echo Dot 3 generation Operating System   My Question or Issue Sometimes Alexa keeps stuck on the same playlist and when you ask a music it don't chang...
  • leomanfredini
  • Newbie
  • 2754 Views
  • 1 replies
  • 2 likes
  • Other
  • 2754 Views
  • 1 replies
  • 2 likes

Superuser Contribution How to add alphabetically to the playlist?

When I want to add a song to a playlist, I can not deal with it so that I can find the playlist I need in alphabetical order.I could not deal with it and that's why I gave up PREMIUM for another company.I like Spotify, but alphabetical addition is im...

  • Regular
  • When I want to add a song to a playlist, I can not deal with it so that I can find the playlist I need in alphabetical order. I could not deal with it and that's why I gave up PREMIUM for another co...
  • DarioPocztowski
  • Regular
  • 1024 Views
  • 9 replies
  • 0 likes
  • 1024 Views
  • 9 replies
  • 0 likes

Glitch in songs

Hey guys, I started to spot glitchy sounds in songs I'm listening. For example, What I've Done from Linkin Park has this during the second chorus. I've used different headphones (wired and bluetooth), tried through my phone speakers or my computer sp...

  • Casual Listener
  • Hey guys,   I started to spot glitchy sounds in songs I'm listening. For example, What I've Done from Linkin Park has this during the second chorus.    I've used different headphon...
  • EthanS1
  • Community Legend
  • 600 Views
  • 2 replies
  • 0 likes
  • 600 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recommended Songs Algorithm Not Working

PlanPremiumCountryUSDeviceiPhone X, Dell laptop, HP laptopOperating SystemiOS 10, Windows 10 My Question or IssueSpotify used to recommend songs based on the songs in my playlist when out of nowhere across all my devices, it started only recommending...

  • Visitor
  • Plan Premium Country US Device iPhone X, Dell laptop, HP laptop Operating System iOS 10,  Windows 10   My Question or Issue Spotify used to recommend songs based on the songs in m...
  • Mario
  • Spotify Legend
  • 1716 Views
  • 1 replies
  • 0 likes
  • music
  • 1716 Views
  • 1 replies
  • 0 likes

Superuser Contribution Device on my account I cannot remove

PlanPremiumCountryCanadaDevicePCOperating SystemWindows My Question or IssueI noticed on my account there is a "PS4" labeled as a device I can listen on but I never registered a PS4 with my Spotify account. How can I remove it? Also, I've tried the s...

  • Visitor
  • Plan Premium Country Canada Device PC Operating System Windows   My Question or Issue I noticed on my account there is a "PS4" labeled as a device I can listen on but I never registere...
  • Mario
  • Spotify Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Podcast stars not updating

Hello everyone, this morning I posted my first episode of my podcast. But somehow my stats never have updated. Does anybody know how to fix this or when it should update?PlanPremiumCountryThe Netherlands DeviceXiaomi mi 9t proOperating SystemAndroid ...

  • Newbie
  • Hello everyone, this morning I posted my first episode of my podcast. But somehow my stats never have updated. Does anybody know how to fix this or when it should update? Plan Premium Country Th...
  • Billy-J
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Other
  • 382 Views
  • 1 replies
  • 0 likes

picture in picture play/pause question

When using a picture in picture mode play button not responding. Is this a issue?

  • Newbie
  • When using a picture in picture mode play button not responding. Is this a issue? 🤔
  • Billy-J
  • Spotify Star
  • 548 Views
  • 1 replies
  • 0 likes
  • Other
  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error message in Spotify

PlanPremiumCountryCzech republicDeviceHonor 6X, Xbox OneOperating SystemAndroid 7 My Question or IssueSpotify app is unable to run on my XBOX One now (before today it worked with no problems). When I start the app all I can get is - error message (yo...

  • Regular
  • Plan Premium Country Czech republic Device Honor 6X, Xbox One Operating System Android 7   My Question or Issue Spotify app is unable to run on my XBOX One now (before today it worked ...
  • Mihail
  • Spotify Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • Other
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem playlists via Google Home mini

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy S8 My Question or Issue I recently bought a Google Home Mini. Great device but I run into something strange with playing my playlists. I do have a Premium account, but if I give the command "play pla...

  • Newbie
  • Plan Premium Country  Netherlands Device Samsung Galaxy S8   My Question or Issue  I recently bought a Google Home Mini. Great device but I run into something strange with play...
  • Mihail
  • Spotify Legend
  • 454 Views
  • 2 replies
  • 0 likes
  • Other
  • 454 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Randomly starts playing the Same artist i've never heard before mid song.

Hey All. Over the past week Spotify has been going a bit rogue on me. out of nowhere when i'm in the middle of Listening to Music Spotify Mid song will just randomly cut to a random song by Djmatko. i've never heard of or listened to this artist befo...

  • Visitor
  • Hey All.   Over the past week Spotify has been going a bit rogue on me. out of nowhere when i'm in the middle of Listening to Music Spotify Mid song will just randomly cut to a random song by ...
  • Jeremy
  • Spotify Legend
  • 2996 Views
  • 4 replies
  • 2 likes
  • music
    Samsung
  • 2996 Views
  • 4 replies
  • 2 likes

Superuser Contribution Fail to enable Spotify skill in Alexa app

PlanPremiumCountryIsrael My Question or IssueAs of yesterday, I cannot enable the Spotify skill in my Alexa app. I get an error saying that I'm not eligible due to regional restrictions.It worked fine for me for the past year or so.I Contacted Amazon...

  • Visitor
  •   Plan Premium Country Israel     My Question or Issue As of yesterday, I cannot enable the Spotify skill in my Alexa app. I get an error saying that I'm not eligible due to re...
  • Xenia
  • Moderator
  • 3301 Views
  • 1 replies
  • 2 likes
  • Other
  • 3301 Views
  • 1 replies
  • 2 likes

Superuser Contribution Web Player displays weird screen

When I login and open web player a wired screen appears and nothing happens PlanFree/PremiumCountryGreece DevicePcOperating SystemWindows 10, Chrome, Edge My Question or Issue

  • Newbie
  • When I login and open web player a wired screen appears and nothing happens   Plan Free/Premium Country Greece   Device Pc Operating System Windows 10, Chrome, Edge   My Qu...
  • Ivan
  • Spotify Legend
  • 474 Views
  • 1 replies
  • 0 likes
  • Other
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family free trial and revolut

Hi, Finally I found out how to create a new post ! **bleep** yeah ! So, I've created a new Spotify account and subscribed to the Family Plan using my Revolut credit card. During the Family Plan registration, it has been asked what's my address. I ent...

  • Visitor
  • Hi,   Finally I found out how to create a new post ! **bleep** yeah !   So, I've created a new Spotify account and subscribed to the Family Plan using my Revolut credit card. During the...
  • Ivan
  • Spotify Legend
  • 978 Views
  • 1 replies
  • 0 likes
  • Address matter
    Family Plan Issue
    Revolut
  • 978 Views
  • 1 replies
  • 0 likes

Some songs don't get registered as having been played

PlanPremiumCountryGermanyDeviceSamsung Galaxy 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use stats sites for Spotify and they all track songs the same. But sometimes a song that I play in its entirety does not get...

  • Roadie
  • Plan Premium Country Germany Device Samsung Galaxy 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use stats sites for Spotify and they all tr...
  • 282 Views
  • 0 replies
  • 0 likes
  • Other
  • 282 Views
  • 0 replies
  • 0 likes

Superuser Contribution Amazon Echo suddenly tells me, "Spotify music is not supported on this device"

PlanPremium Family CountryUSA DeviceEcho Dot & Sonos One Operating SystemiOS 14 My Question or IssueHello. I typically use Spotify by asking Alexa to play from Spotify on either my Echo Dot or my Sonos One. It's been working flawlessly until tonight...

  • Casual Listener
  • Plan Premium Family   Country USA   Device Echo Dot & Sonos One   Operating System iOS 14   My Question or Issue Hello.  I typically use Spotify by asking Al...
  • Jeremy
  • Spotify Legend
  • 519 Views
  • 1 replies
  • 0 likes
  • Other
  • 519 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlists auto updating

Hello!If I subscribe to a playlist (and have it saved to my phone)... If the playlist has new songs added to it, does my account automatically sync from time to time and download the latest additions to my phone? Secondaly, if I click save on a tune ...

  • Casual Listener
  • Hello! If I subscribe to a playlist (and have it saved to my phone)... If the playlist has new songs added to it, does my account automatically sync from time to time and download the latest additio...
  • Jeremy
  • Spotify Legend
  • 6182 Views
  • 11 replies
  • 0 likes
  • music
  • 6182 Views
  • 11 replies
  • 0 likes

Superuser Contribution Samsung Galaxy Watch - Login Problems

PlanPremiumCountry United KingdomDeviceSamsung Galaxy WatchOperating SystemTizen My Question or Issue Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to mu...

  • Newbie
  •   Plan Premium Country  United Kingdom Device Samsung Galaxy Watch Operating System Tizen   My Question or Issue  Hi, got the new Samsung Galaxy Watch today but I can't...
  • Alex
  • Spotify Legend
  • 77870 Views
  • 43 replies
  • 18 likes
  • Login
    Premium
  • 77870 Views
  • 43 replies
  • 18 likes

Add to Playlist option not available (Mac Desktop)

Hello. I want to add a podcast episode to an existing playlist. When I attempt to drag and drop episode to my playlist, all of the playlists are greyed out. Right clicking also does not work. See screenshots. Any suggestions? Thanks.

  • Visitor
  • Hello. I want to add a podcast episode to an existing playlist. When I attempt to drag and drop episode to my playlist, all of the playlists are greyed out. Right clicking also does not work. See scr...
  • Sassy_Tugboat
  • Casual Listener
  • 585 Views
  • 1 replies
  • 0 likes
  • 585 Views
  • 1 replies
  • 0 likes

Spotify autocrashing on LG Stylo 4

I have an LG Stylo 4. Ever since I had it, my Spotify will crash at random, especially when using other apps. I noticed when this crash happens it also takes down my Messenger. my Snaps and messages won't appear in my notifications. I tried clean ins...

  • Visitor
  • I have an LG Stylo 4. Ever since I had it, my Spotify will crash at random, especially when using other apps. I noticed when this crash happens it also takes down my Messenger. my Snaps and messages ...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

[Android][Connect] Car Mode with non-integrated BT

My car does not have BT built in. I do however have a BT device that I can connect my phone to that I use to play music. In the app I have Car Mode selected to use that mode "Only in a car" BUT how does it know when I am in a car if I am not using a ...

  • Regular
  • My car does not have BT built in. I do however have a BT device that I can connect my phone to that I use to play music. In the app I have Car Mode selected to use that mode "Only in a car" BUT how d...
  • 189 Views
  • 0 replies
  • 1 likes
  • Android
    Connect
  • 189 Views
  • 0 replies
  • 1 likes