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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Kmc359
  • Visitor
  • 15591 Views
  • 100 replies
  • 10 likes
  • Other
  • 15591 Views
  • 100 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20908 Views
  • 9 replies
  • 2 likes
  • Other
  • 20908 Views
  • 9 replies
  • 2 likes

Ideas board gives html error

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S10+Operating System Android 10 My Question or IssueI want to write to ideas board in English language.But it say "correct the highlighted erros and try again" And there isn't any error to be corrected. Th...

  • Casual Listener
  • Plan Premium Country Turkey Device Samsung Galaxy S10+ Operating System  Android 10   My Question or Issue I want to write to ideas board in English language.But it say "correct t...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect plays blocked artists

PlanPremiumCountrySwitzerlandDevicePlayed on Denon HEOS Soundbar via Xiaomi Mi 9 SE My Question or IssueWhen playing a playlist which includes songs of blocked artists or songs you wished to "don't play", the Spotify App doesn't play these songs, whi...

  • Casual Listener
  • Plan Premium Country Switzerland Device Played on Denon HEOS Soundbar via Xiaomi Mi 9 SE   My Question or Issue When playing a playlist which includes songs of blocked artists or songs y...
  • tschooli
  • Casual Listener
  • 721 Views
  • 2 replies
  • 0 likes
  • Connect
  • 721 Views
  • 2 replies
  • 0 likes

Superuser Contribution Deleted playlists after 2016

Nothing appears when I look at the deleted playlists section from my account page. Do I have a chance to recover a list I know was deleted after 2016?

  • Visitor
  • Nothing appears when I look at the deleted playlists section from my account page. Do I have a chance to recover a list I know was deleted after 2016?
  • Jeremy
  • Spotify Legend
  • 496 Views
  • 1 replies
  • 1 likes
  • music
  • 496 Views
  • 1 replies
  • 1 likes

[All Platforms][Podcasts] Dear, Spotify why is there no video on your smart TV app?

For the sake of explanation, I will provide a translation of Spotify's response below.| "We will not give you what most people, avoid your question and direct you to similar questions will lead you to the same conclusion."You haven't solved this prob...

  • Roadie
  • For the sake of explanation, I will provide a translation of Spotify's response below.|   "We will not give you what most people, avoid your question and direct you to similar questions will l...
  • spotischlitz
  • Roadie
  • 444 Views
  • 1 replies
  • 2 likes
  • All Platforms
    Podcasts
  • 444 Views
  • 1 replies
  • 2 likes

Superuser Contribution Web Player can't load on firefox or Chrome

macbook pro 2109, running mojave os. i get a blank page when I try to load the web player. happens on both Chrome and firefox, on private browsers too.

  • Regular
  • macbook pro 2109, running mojave os.   i get a blank page when I try to load the web player. happens on both Chrome and firefox, on private browsers too.    
  • Alex
  • Spotify Legend
  • 833 Views
  • 5 replies
  • 0 likes
  • Other
  • 833 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify not playing on Denon DRA-800h

PlanPremium FamilyCountryGermany Device(Samsung Galaxy S7, Surface Pro 6)Operating System(Android , Windows 10) My Question or IssueThe Denon HEOS app opens the Spotify app to connect via WIFI/LAN to the Denon DRA-800H. However, the Denon is not disp...

  • Visitor
  • Plan Premium Family Country Germany   Device (Samsung Galaxy S7, Surface Pro 6) Operating System (Android , Windows 10)   My Question or Issue The Denon HEOS app opens the Spotif...
  • Ivan
  • Spotify Legend
  • 2027 Views
  • 1 replies
  • 0 likes
  • Denon
  • 2027 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duplicated Podcast: Delete or merge!

I already sent the feed from my Podcast to the Spotify Podcast's platform, however I had to change hosting and the feed is now another. The new host system automatically created a new instance of Podcast (Anchor). I've already contacted PodCasts's sp...

  • Regular
  • I already sent the feed from my Podcast to the Spotify Podcast's platform, however I had to change hosting and the feed is now another. The new host system automatically created a new instance of Pod...
  • Ivan
  • Spotify Legend
  • 14509 Views
  • 9 replies
  • 0 likes
  • Other
  • 14509 Views
  • 9 replies
  • 0 likes

Ipod shuffle

Hi,I have a premium Spotify account and I would like to use it with my ipod shuffle (4th gen).Do you have a solution for that? I do not want to throw my ipod shuffle, I use it a lot for running. Best, Jules

  • Visitor
  • Hi, I have a premium Spotify account and I would like to use it with my ipod shuffle (4th gen). Do you have a solution for that? I do not want to throw my ipod shuffle, I use it a lot for running. ...
  • 290 Views
  • 0 replies
  • 1 likes
  • 290 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Google Nest Hub] Cannot shuffle playlist alarm

PlanPremiumCountryUK Device(Google Nest Hub) My Question or Issue You can set Nest Hub to play a Spotify playlist as a wake up alarm. However you can not request that it plays shuffled and it ignores if it set to play shuffled on other devices. Also ...

  • Visitor
  • Plan Premium Country UK   Device (Google Nest Hub)   My Question or Issue   You can set Nest Hub to play a Spotify playlist as a wake up alarm.  However you can not requ...
  • Eni
  • Moderator
  • 1729 Views
  • 1 replies
  • 1 likes
  • Other
  • 1729 Views
  • 1 replies
  • 1 likes

Internship Application: no news good news?

Hi! I applied for the 2021 Summer Internship of Podcast Management in Berlin. I received an affirmation email that they received my application. In this email, I was told that it would take a couple of weeks or even months to go through all the appli...

  • Visitor
  • Hi!   I applied for the 2021 Summer Internship of Podcast Management in Berlin. I received an affirmation email that they received my application. In this email, I was told that it would tak...
  • EthanS1
  • Community Legend
  • 3078 Views
  • 1 replies
  • 0 likes
  • Other
  • 3078 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group Session - Shuffle Bug

PlanPremiumCountryUK My Question or IssueWhen using the Group Session feature listening on different devices, playing a shuffled playlist appears to shuffle the songs differently for the host and any listeners. This leads to song being played current...

  • Visitor
  • Plan Premium Country UK   My Question or Issue When using the Group Session feature listening on different devices, playing a shuffled playlist appears to shuffle the songs differently for...
  • Eni
  • Moderator
  • 1705 Views
  • 1 replies
  • 3 likes
  • Other
  • 1705 Views
  • 1 replies
  • 3 likes

Cannot login with TEAC AG-D500

Hi there,When I type mySpotify username and password into my TEAC AG-D500 Receiver it returns a login error and asks to check my account.I'm sure I set the right credentials!A year ago it still worked..What can go wrong here? kind regards, Chris

  • Visitor
  • Hi there, When I type mySpotify username and password into my TEAC AG-D500 Receiver it returns a login error and asks to check my account. I'm sure I set the right credentials! A year ago it ...
  • 489 Views
  • 0 replies
  • 0 likes
  • Login
    TEAC AG-D500
  • 489 Views
  • 0 replies
  • 0 likes

Superuser Contribution Play Spotify Playlist from Microsoft Teams-tab

Hello, We work with Microsoft Teams at my company, and since most of my collegues also have a spotify premium account, we would like to listen to each others songs, and sometimes discuss the music. So i added a Microsoft Team tab of type "website" to...

  • Visitor
  • Hello,   We work with Microsoft Teams at my company, and since most of my collegues also have a spotify premium account, we would like to listen to each others songs, and sometimes discuss the...
  • Mihail
  • Spotify Legend
  • 8078 Views
  • 1 replies
  • 0 likes
  • Other
  • 8078 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won’t play on Amazon Echo/Dot

Plan- PremiumCountry- USA DeviceiPhone Xs; Amazon Echo; Amazon Echo-Dot Operating SystemiOS 14.3; Alexa Software Version: 658655620 My Question or IssueLast week, while playing music from Spotify on my Echo, it stopped playing music mid-song. When te...

  • Visitor
  •   Plan - Premium Country - USA   Device iPhone Xs; Amazon Echo; Amazon Echo-Dot  Operating System iOS 14.3; Alexa Software Version: 658655620    My Question or Iss...
  • Jeremy
  • Spotify Legend
  • 1304 Views
  • 1 replies
  • 0 likes
  • Other
  • 1304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart Speaker that isn't Alexa or Google

PlanPremiumCountryUSA My Question or IssueIs there a smart speaker that has voice recognition to natively play Spotify that isn't Alexa or Google? I'd like to be able to use voice commands with the speaker directly without having to use a phone app l...

  • Visitor
  • Plan Premium Country USA   My Question or Issue Is there a smart speaker that has voice recognition to natively play Spotify that isn't Alexa or Google? I'd like to be able to use voice co...
  • Novy
  • Moderator
  • 891 Views
  • 1 replies
  • 0 likes
  • Connect
  • 891 Views
  • 1 replies
  • 0 likes

[All Platforms][Spotify for Artists] Artist Listenership Data and Graph Reports Incorrect

Have difficulty understanding the maths that Spotify uses for summation and reporting of Listernership over a 28 period on the Artist pageThe daily numbers are listed below. These daily listeners sum to 274 for 28 days, averages at 9.7 per day, but S...

  • Roadie
  • Have difficulty understanding the maths that Spotify uses for summation and reporting of Listernership over a 28 period on the Artist page The daily numbers are listed below. These daily listeners s...
  • 335 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Spotify for Artists
  • 335 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Podcast has been removed from listings

Unsure if this is the correct place, but I'm not getting a response via the podcast email. I have been running a podcast for the last 6 months and this is sent via RSS feed to Spotify. Yesterday I was checking the dashboard and noticed that the podca...

  • Casual Listener
  • Unsure if this is the correct place, but I'm not getting a response via the podcast email.   I have been running a podcast for the last 6 months and this is sent via RSS feed to Spotify. &nbs...
  • Grim_Jim
  • Regular
  • 12072 Views
  • 18 replies
  • 5 likes
  • Other
  • 12072 Views
  • 18 replies
  • 5 likes

Superuser Contribution Why can't my friends see what i'm listening to when I use Spotify connect?

When I listen via Spotify Connect to any device, Sonos, KEF etc it doesn't update my friends list so nobody can see what I'm listening to. If I choose to listen on my Mac or iPad my friends can see what I'm listening to. Why is this and when is it li...

  • Casual Listener
  • When I listen via Spotify Connect to any device, Sonos, KEF etc it doesn't update my friends list so nobody can see what I'm listening to. If I choose to listen on my Mac or iPad my friends can see w...
  • CarlosE
  • Moderator
  • 1152 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1152 Views
  • 1 replies
  • 0 likes