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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 11942 Views
  • 80 replies
  • 9 likes
  • Other
  • 11942 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20463 Views
  • 9 replies
  • 2 likes
  • Other
  • 20463 Views
  • 9 replies
  • 2 likes

[Samsung TV][Other] Samsung TV Tizen app: no sound, controls not working (TU8500 model)

I have Samsung Smart TV UE55TU8500UX (TU85 series). Spotify app had been working for several weeks, after that it started to work like this:* Everything works normally until you start to play anything* After that, the player shows that a song is play...

  • Casual Listener
  • I have Samsung Smart TV UE55TU8500UX (TU85 series). Spotify app had been working for several weeks, after that it started to work like this: * Everything works normally until you start to play anyth...
  • vient
  • Casual Listener
  • 582 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung tv
  • 582 Views
  • 1 replies
  • 0 likes

[Android][Playlists] Song disappeaing from playlist.

Sometimes I find that songs in a playlist are no longer possible to listen to, which is understandable if the song is not available on Spotify anymore. However, it has happened a few times that when I search for that particular song with the same art...

  • Regular
  • Sometimes I find that songs in a playlist  are no longer possible to listen to, which is understandable if the song is not available on Spotify anymore. However, it has happened a few times that...
  • 279 Views
  • 0 replies
  • 0 likes
  • Android
    Playlists
  • 279 Views
  • 0 replies
  • 0 likes

Selectively quickly deleting albums off app and off local SD card

I have an Android Moto G4 Smartphone and Spotify premium, and have an external SD card where the spotify album files are sent when I download an album. I wish to get rid of a few as it's beggining to fill up. However how Spotify saves the offline fil...

  • Visitor
  • I have an Android Moto G4 Smartphone and Spotify premium, and have an external SD card where the spotify album files are sent when I download an album. I wish to get rid of a few as it's beggining to...
  • 445 Views
  • 0 replies
  • 0 likes
  • 445 Views
  • 0 replies
  • 0 likes

So does this work?

I noticed Spotify extensions are available on Twitch, but every time I stream, the stream is laggy, so I'm not sure if the Spotify Recently Played Twitch extension actually works. Can someone tell me if it does and how it works?Thanks. I will also li...

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  • Roadie
  • I noticed Spotify extensions are available on Twitch, but every time I stream, the stream is laggy, so I'm not sure if the Spotify Recently Played Twitch extension actually works. Can someone tell me...
  • 661 Views
  • 0 replies
  • 0 likes
  • 661 Views
  • 0 replies
  • 0 likes

Superuser Contribution [LG TV] Repeat song takes you back to Account Selection screen

PlanPremiumCountryNLDeviceLG TV - SM8200PLAOperating SystemwebOS 4.8.0-52110 (goldilocks2-gyeongju) My Question or IssueFor around a week now, whenever I try to repeat songs on my LG tv, after the current one finishes and should inherently start play...

  • Newbie
  • Plan Premium Country NL Device LG TV - SM8200PLA Operating System webOS 4.8.0-52110 (goldilocks2-gyeongju)   My Question or Issue For around a week now, whenever I try to repeat songs ...
  • Jeremy
  • Spotify Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • TV
  • 478 Views
  • 1 replies
  • 0 likes

[Mobile][Podcasts] Video podcast won't show when connected to a car

When I am a passenger in a car and am connected to the cars bluetooth audio, the podcast video will not appear. When disconnected from the car the video continues like normal. It seems this may be an un controllable safety feature that gets in the wa...

  • Casual Listener
  • When I am a passenger in a car and am connected to the cars bluetooth audio, the podcast video will not appear. When disconnected from the car the video continues like normal. It seems this may be an...
  • 1305 Views
  • 0 replies
  • 0 likes
  • Mobile
    Podcasts
  • 1305 Views
  • 0 replies
  • 0 likes

Spotify Account wont unlink from playstation

I know that I've signed my PlayStation into my Spotify before, but for some reason, it signed me out. Every time I attempt to relink the two, I'm given the message "This Spotify account is already linked to another PlayStation". But it's clearly not,...

  • Visitor
  •   I know that I've signed my PlayStation into my Spotify before, but for some reason, it signed me out. Every time I attempt to relink the two, I'm given the message "This Spotify account is al...
  • EthanS1
  • Community Legend
  • 611 Views
  • 1 replies
  • 0 likes
  • 611 Views
  • 1 replies
  • 0 likes

Alexa Spotify Skill Broken

PlanPremium DuoCountryGermanyDeviceSonos, iOSOperating Systemlatest iOS, latest Sonos, latest Spotify App, latest Alexa App/skill My Question or IssueAlexa Spotify skill is not working anymore. For approx 2-3 weeks the skill won’t recognize any comma...

  • Newbie
  • Plan Premium Duo Country Germany Device Sonos, iOS Operating System latest iOS, latest Sonos, latest Spotify App, latest Alexa App/skill   My Question or Issue Alexa Spotify skill is n...
  • EthanS1
  • Community Legend
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Get in touch with an user

Hi, I'd like to send a message to another user...is it possible or not?

  • Visitor
  • Hi, I'd like to send a message to another user...is it possible or not?
  • dinomight
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

[All Platforms][Partnership] Bonobo vinyl promo sucked

I got an email this morning with a message from Bonobo:I've just announced a special 10th Anniversary edition of my 2010 album “Black Sands”. To thank you for being one of my top listeners on Spotify, I’d like to give you access to an exclusive limit...

  • Visitor
  • I got an email this morning with a message from Bonobo: I've just announced a special 10th Anniversary edition of my 2010 album “Black Sands”. To thank you for being one of my top listeners on ...
  • 983 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Partnership
  • 983 Views
  • 0 replies
  • 0 likes

Superuser Contribution Query about music DB issues

This is generally issues about the actual music DB rather than devices/apps. so it applies in both windows desktop app, and web player, etc. 4minute- Mirror Mirror is wrong. This is not the correct song.IU - first love (2010) doesn't properly credit ...

  • Casual Listener
  • This is generally issues about the actual music DB rather than devices/apps. so it applies in both windows desktop app, and web player, etc.   4minute- Mirror Mirror is wrong. This is not the ...
  • Ver
  • Spotify Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • Other
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung WAM 7501 Spotify Connect does not play podcasts?

PlanPremiumCountryTaiwanDeviceiPhone XROperating SystemiOS 14.0.1 My Question or IssueI have a premium account, which enable Spotify connect devices. Spotify music worked well with Samsung WAM 7501 and accompanies Samsung Multi-room app solution (tho...

  • Casual Listener
  • Plan Premium Country Taiwan Device iPhone XR Operating System iOS 14.0.1   My Question or Issue I have a premium account, which enable Spotify connect devices.   Spotify music w...
  • Jeremy
  • Spotify Legend
  • 471 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution 403 error adding to collaborative playlist

PlanFree Country US Device HP laptop 14-dk0002dx Operating SystemWindows 10 10.0.18363 (Chrome 86.0.4240.75) Trying to add to a collaborative playlist gives an error in developer tools.Clicking the "Add to Playlist" item in the song's ... menu takes ...

maybe it doesnt like this song.PNG long version.png
  • Casual Listener
  • Plan Free   Country US   Device HP laptop 14-dk0002dx   Operating System Windows 10 10.0.18363   (Chrome 86.0.4240.75) Trying to add to a collaborative playlist...
  • Mihail
  • Spotify Legend
  • 541 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem listening music

PlanPremiumCountryBrasilDeviceChromecast, Android and Desktop WindowsOperating System(Chromecast ?? - Android 8.0 - Windows 10) My Question or IssueI usually hear in my notebook, cellphone and TV, today, when i was hearing on Chromecast by my cellpho...

  • Visitor
  • Plan Premium Country Brasil Device Chromecast, Android and Desktop Windows Operating System (Chromecast ?? - Android 8.0 - Windows 10)   My Question or Issue I usually hear in my noteb...
  • Katerina
  • Spotify Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Four albums/artists stuck at the top of my main page

PlanPremiumCountryTurkeyDeviceThe issue exists in all of my devices — iPhone X, iPad Pro 1st Gen, 2013 iMac — and thus isn’t a device-specific issue.Operating SystemiOS 13.5.1 and MacOS Catalina. The issue isn’t OS-specific either, I believe.My Quest...

  • Casual Listener
  • Plan Premium Country Turkey Device The issue exists in all of my devices — iPhone X, iPad Pro 1st Gen, 2013 iMac — and thus isn’t a device-specific issue. Operating System iOS 13.5.1 and MacOS...
  • Alex
  • Spotify Legend
  • 1304 Views
  • 1 replies
  • 0 likes
  • Other
  • 1304 Views
  • 1 replies
  • 0 likes

Marantz M-CR611 as a device in Spotify

PlanPremiumCountryNorwayDeviceSamsung Galaxy S10+) My Question or IssueI got my Marantz M-CR611 yesterday and when I first set it up I got it as a device in Spotify and where able to use "Spotify Connect" as stated in the documentation. After some li...

  • Newbie
  • Plan Premium Country Norway Device Samsung Galaxy S10+)   My Question or Issue I got my Marantz M-CR611 yesterday and when I first set it up I got it as a device in Spotify and where abl...
  • 813 Views
  • 0 replies
  • 0 likes
  • Marantz
  • 813 Views
  • 0 replies
  • 0 likes

[iOS][Other] CarPlay ‘Now Playing’ screen displays automatically

When a song starts playing through CarPlay sometimes the ‘Now Playing’ button doesn’t show (in my Volvo xc40 and Kia Cerato). This usually happens when I first start CarPlay. I find it appears when I skip to the next song. It would be great if the ic...

  • Newbie
  • When a song starts playing through CarPlay sometimes the ‘Now Playing’ button doesn’t show (in my Volvo xc40 and Kia Cerato). This usually happens when I first start CarPlay. I find it appears when I...
  • 994 Views
  • 0 replies
  • 0 likes
  • iOS
    Other
  • 994 Views
  • 0 replies
  • 0 likes

Search not working "check Internet connection"

Whenever I search an artist or album and click on it, Spotify says to check my Internet connection. I can click onto Spotify-made playlists and custom playlists, but the artist and album search always brings up this fault. Using Spotify Premium on a ...

Screenshot_20201029_094218_com.spotify.music.jpg
  • Music Fan
  • Whenever I search an artist or album and click on it, Spotify says to check my Internet connection. I can click onto Spotify-made playlists and custom playlists, but the artist and album search alway...
  • 537 Views
  • 0 replies
  • 0 likes
  • 537 Views
  • 0 replies
  • 0 likes

Superuser Contribution The artists i follow in library are all gone

Good day The artists i follow in library are all gone.- I did log out of all devices and logged back in, still the same- I logged into my son's account, same problem- I cleared browser cookies and logged back in, same problemI had 320+ followed artis...

  • Regular
  • Good day  The artists i follow in library are all gone. - I did log out of all devices and logged back in, still the same - I logged into my son's account, same problem - I cleared browser c...
  • Ver
  • Spotify Legend
  • 665 Views
  • 4 replies
  • 0 likes
  • 665 Views
  • 4 replies
  • 0 likes