Help - Other (Podcasts, Partners, etc )

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Vasil
Moderator
2024-03-20 5:14:41 PM
Thursday
Madethisyaccidentw
Newbie
12007 Views
80 replies
9 likes
Other

12007 Views
80 replies
9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2024-08-05 2:54:12 PM
のぞみ
Visitor
20470 Views
9 replies
2 likes
Other

20470 Views
9 replies
2 likes

Deleting a facebook account

I wanted to delete my facebook account but I heard if I deleted that my spotify will be gone as well, the thing is I am not sure if my account is linked with spotify how can I know this and can I still use spotify if I delete facebook?

Daemon1
Newbie
I wanted to delete my facebook account but I heard if I deleted that my spotify will be gone as well, the thing is I am not sure if my account is linked with spotify how can I know this and c...
2020-09-18 12:23:58 PM
2020-09-21 5:44:23 AM
Billy-J
Spotify Star
317 Views
1 replies
1 likes
Other

317 Views
1 replies
1 likes

Weird layout of Spotify Web Player on Firefox on Windows 10

I run the Spotify Web Player through open.spotify.com and I noticed that the longer I use Firefox, the Spotify Player changes to a weird layout that I cannot revert back to the standard Web Player layout, unless I restart the browser which returns to...

naturallyherb
Visitor
I run the Spotify Web Player through open.spotify.com and I noticed that the longer I use Firefox, the Spotify Player changes to a weird layout that I cannot revert back to the standard Web Player la...
2020-09-20 11:28:11 PM
620 Views
0 replies
1 likes
Other

620 Views
0 replies
1 likes

British English

PlanPremiumCountry DeviceSamsung Galaxy S8+, Windows PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueThere is no option for British English from within the desktop app or mobile app. Despite the locale being set correctly, it is not re...

MrSmithr
Casual Listener
Plan Premium Country Device Samsung Galaxy S8+, Windows PC Operating System Android Oreo, Windows 10 My Question or Issue There is no option for British English from with...
2020-09-20 6:59:28 PM
367 Views
0 replies
0 likes
Other
Samsung

367 Views
0 replies
0 likes

Superuser Contribution Songs stop abruptly on Spotify Web Player

PlanPremiumCountryIndiaDeviceMicrosoft Edge browser on PCOperating SystemWindows 10 Pro My IssueWhile playing a playlist on Spotify Web Player, the songs stops abruptly for no reason. You then have to reload the page to start listening again. Please ...

Tune_Quester
Visitor
Plan Premium Country India Device Microsoft Edge browser on PC Operating System Windows 10 Pro My Issue While playing a playlist on Spotify Web Player, the songs stops abruptly for n...
2020-09-19 12:14:27 AM
2020-09-20 12:44:10 PM
Ivan
Spotify Legend
533 Views
1 replies
1 likes
Other

533 Views
1 replies
1 likes

Unrecognized device showing up. Amazon FireTV.

Hey there. I noticed an unrecognized device showing up on my "Devices" tab. There is an Amazon FireTV. I only use my account on my PC, Samsung phone, and Playstation 4. I have a family account, and they have a few other devices, but none are a FireTV...

whofly
Newbie
Hey there. I noticed an unrecognized device showing up on my "Devices" tab. There is an Amazon FireTV. I only use my account on my PC, Samsung phone, and Playstation 4. I have a family account, and t...
2017-03-16 6:31:47 PM
2020-09-20 2:09:59 AM
JayF00
Casual Listener
604 Views
2 replies
2 likes

604 Views
2 replies
2 likes

Solved!! Problem with wrong artist uploaded album

PlanPremium CountryRussia DeviceAll Operating SystemAll My Question or IssueHello Spotify. You have a problem with "Half-Life: Alyx (Chapter 3, "Is Or Will Be")" album (link: https://open.spotify.com/artist/4i97NtHzixj3TurTCv3rkX). You attach this al...

whoisprivalov
Visitor
Plan Premium Country Russia Device All Operating System All My Question or Issue Hello Spotify. You have a problem with "Half-Life: Alyx (Chapter 3, "Is Or Wi...
2020-09-18 6:06:07 PM
2020-09-19 1:25:55 PM
Emilia_8
Community Legend
398 Views
1 replies
1 likes
Other

398 Views
1 replies
1 likes

Superuser Contribution Podcast has troubles loading

PlanPremium then freeCountryFranceDeviceDesktop, Phone x2Operating SystemWindows 10, Android (Huawei), Android (Samsung) My Question or IssueWhenever I try to listen to the "Poterless" podcast, it has troubles loading. Even if I let it paused for a c...

Yqnis
Casual Listener
Plan Premium then free Country France Device Desktop, Phone x2 Operating System Windows 10, Android (Huawei), Android (Samsung) My Question or Issue Whenever I try to listen to the "...
2020-06-18 12:30:37 AM
2020-09-18 4:42:06 PM
Peter
Spotify Legend
588 Views
3 replies
0 likes
Other

588 Views
3 replies
0 likes

Re: Error when attempting to redeem Google Nest Mini

Plan - PremiumCountry - CanadaDevice - iPhone8 plusOperating System - iOS 13My Question or IssueI placed an order for google nest using the promotional link, but due to a typo in the address, it ended up back to google warehouse. I spoke with custome...

Gunjan_Soni
Visitor
Plan - Premium Country - Canada Device - iPhone8 plus Operating System - iOS 13 My Question or Issue I placed an order for google nest using the promotional link, but due to ...
2020-09-18 7:58:47 AM
521 Views
0 replies
1 likes

521 Views
0 replies
1 likes

Solved!! Surround Sound Issue in Windows Desktop Client but not in Web Player

I have the web player running along side the desktop app for testing purposes. I have Windows 10 with all updates, and the latest verison of Spotify Desktop App. I am a subscriber, and have enabled high quality streaming in the app. When I stream mus...

karld1
Casual Listener
I have the web player running along side the desktop app for testing purposes. I have Windows 10 with all updates, and the latest verison of Spotify Desktop App. I am a subscriber, and...
2015-09-02 2:04:40 AM
2020-09-17 9:10:01 PM
babboo65
Casual Listener
6770 Views
4 replies
0 likes
Web Player
Windows

6770 Views
4 replies
0 likes

Superuser Contribution Song Playback Stopped

PlanFree/PremiumCountryUnited StatesDevicePSrOperating System My Question or IssueSo whenever I try to access Spotify through the app on PlayStation it loads infinitely. When I try to use it through the quick menu and select a playlist it says "Song ...

FallenPPG
Visitor
Plan Free/Premium Country United States Device PSr Operating System My Question or Issue So whenever I try to access Spotify through the app on PlayStation it loads in...
2020-06-13 10:26:19 PM
2020-09-17 1:13:29 PM
Alex
Spotify Legend
2902 Views
5 replies
1 likes
Sony

2902 Views
5 replies
1 likes

[All Platforms][Playlists] Shuffle play is prioritizing a specific artist in one of my playlists

I have one playlist in particular that only contains music from two artists. IT is a total of 63 songs. 35 are from one artist, 28 are from another. No matter how many times I've tried enabling and disabling Shuffle in this playlist, it ALWAYS, witho...

MattR13
Casual Listener
I have one playlist in particular that only contains music from two artists. IT is a total of 63 songs. 35 are from one artist, 28 are from another. No matter how many times I've tried enabling and d...
2020-09-17 6:02:39 AM
311 Views
0 replies
1 likes
All Platforms
Playlists

311 Views
0 replies
1 likes

Superuser Contribution Black screen on the web player on chrome

PlanPremiumCountryFRANCEOperating SystemWindows 7 Hi,Since last week, the web player doesn't work anymore on my professional computer. The web player displays a black page and there is a Js error (globalThis is not defined) I've already tried, reset ...

WiKuP
Casual Listener
Plan Premium Country FRANCE Operating System Windows 7 Hi, Since last week, the web player doesn't work anymore on my professional computer. The web player displays a black page and th...
2020-05-28 10:14:10 AM
2020-09-16 4:15:41 PM
Alex
Spotify Legend
4873 Views
6 replies
4 likes
Other

4873 Views
6 replies
4 likes

Solved!!Superuser Contribution Liked songs keep disapearing

Device: Samsung Galaxy A40 Hello.So this year my Spotify has started to keep having this problem since May. I start a song from my liked songs list, and the tab often appears below. But then hours later, or the next day, the liked songs playlist bar ...

Legoboy360
Visitor
Device: Samsung Galaxy A40 Hello. So this year my Spotify has started to keep having this problem since May. I start a song from my liked songs list, and the tab often appears below. ...
2020-09-14 8:26:13 PM
2020-09-16 11:41:53 AM
Ivan
Spotify Legend
396 Views
1 replies
1 likes
Samsung

396 Views
1 replies
1 likes

Solved!! Chromebook

PlanPremiumCountrySweden DeviceChromebook, AcerOperating SystemAndroid My Question or IssueI just wonder when the desktop version of spotify will arrive on Chromebook so I can see what my friends are listening to and so I can see my own followers,

lolislol1337
Casual Listener
Plan Premium Country Sweden Device Chromebook, Acer Operating System Android My Question or Issue I just wonder when the desktop version of spotify will arrive on Chromebook ...
2020-09-08 4:46:55 PM
2020-09-16 3:35:06 AM
Billy-J
Spotify Star
800 Views
3 replies
0 likes
Other

800 Views
3 replies
0 likes

Superuser Contribution Help us improve Chromecast

Hi all, I’m the Product Manager for the Big Screen Experience here at Spotify. As you may have noticed, we have made a change recently in how the Chromecast app looks and performs. Our main goal with this change was to rebuild the underlying infrastr...

pompa
Spotify Legend
Hi all, I’m the Product Manager for the Big Screen Experience here at Spotify. As you may have noticed, we have made a change recently in how the Chromecast app looks and perfo...
2017-07-12 4:02:06 PM
2020-09-15 6:59:13 PM
kicker1
Regular
10562 Views
88 replies
4 likes

10562 Views
88 replies
4 likes

Superuser Contribution Can’t play Spotify on my Sonos speakers. Connection to Spotify has been lost.

I can connect to cheap Bluetooth speakers no problem. I can connect through AmazonMusic, SoundCloud and Bandcamp to my Sonos speakers. Not through Spotify. I’ve disconnected the Sonos and Spotify apps countless times. I’ve removed cache and removed a...

DougSteiner
Casual Listener
I can connect to cheap Bluetooth speakers no problem. I can connect through AmazonMusic, SoundCloud and Bandcamp to my Sonos speakers. Not through Spotify. I’ve disconnected the Sonos and Spoti...
2020-05-17 9:27:00 AM
2020-09-15 4:10:05 PM
Peter
Spotify Legend
3753 Views
7 replies
0 likes

3753 Views
7 replies
0 likes

Superuser Contribution Missing option to choose between Spotify Connect and Google Cast

Since a couple of weeks ago, my Sonos Play 5 (G2) started appearing in the Spotify App as a Google Cast device, rather than a Spotify Connect enabled device - as it would usually do. I much prefer to use Spotify Connect across all my speakers and wou...

Hexride
Regular
Since a couple of weeks ago, my Sonos Play 5 (G2) started appearing in the Spotify App as a Google Cast device, rather than a Spotify Connect enabled device - as it would usually do. I much prefer to...
2020-04-28 10:18:42 AM
2020-09-15 2:33:41 PM
Peter
Spotify Legend
1159 Views
2 replies
1 likes

1159 Views
2 replies
1 likes

Missing from "recover playlists" section in settings

When you go to "Recover Playlists" in a browser, you are supposed to be able to recover deleted playlists from any time, but I have multiple playlists that are missing in that list and the have not been recovered, either. I'm not sure how they got co...

callimarie122
Casual Listener
When you go to "Recover Playlists" in a browser, you are supposed to be able to recover deleted playlists from any time, but I have multiple playlists that are missing in that list and the have...
2020-09-08 8:07:43 AM
2020-09-15 12:43:11 PM
AdamDamon
Spotify Star
419 Views
1 replies
0 likes
music

419 Views
1 replies
0 likes

Superuser Contribution Re: Error when attempting to redeem Google Nest Mini

hi! I have a family premium plan - based in Canada. i never received the google mini but i remember trying when you guys gave these away the last time. I couldn’t I think because of the country. here is the page I get after I click the redeem button ...

Ccoul
Visitor
hi! I have a family premium plan - based in Canada. i never received the google mini but i remember trying when you guys gave these away the last time. I couldn’t I think because of the coun...
2020-09-09 11:39:45 PM
2020-09-15 11:20:26 AM
Mario
Spotify Legend
1022 Views
1 replies
0 likes

1022 Views
1 replies
0 likes

Spotify in Sonos app causes issues for Alexa/Google Assistant & Spotify Connect?

I’ve been running in to a problem for the last couple of months and I think I’ve stumbled across the cause. For a while now, occasionally when I’ve asked Alexa to play something from Spotify, she’s replied from one of my Sonos speakers saying “Playin...

jamiec72
Regular
I’ve been running in to a problem for the last couple of months and I think I’ve stumbled across the cause. For a while now, occasionally when I’ve asked Alexa to play something from Spotify...
2020-09-14 11:31:54 PM
806 Views
0 replies
0 likes
Connect
Other

806 Views
0 replies
0 likes

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