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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10345 Views
  • 72 replies
  • 9 likes
  • Other
  • 10345 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20112 Views
  • 9 replies
  • 2 likes
  • Other
  • 20112 Views
  • 9 replies
  • 2 likes

Medion Spotify Connect compatible device stops playing

PlanPremiumCountryGERDevice / OSMotorola G5S Plus (Android 8.1.0 / Spotify 8.5.36.747)Motorola G6 (Android 9 / Spotify 8.5.36.747)both connected via W-Lan (doesn't matter if it's 2,4 or 5 GHz)Desktop (Win 10 Home 1909 / Spotify 1.1.22.633.g1bab253a) ...

  • Visitor
  • Plan Premium Country GER Device / OS Motorola G5S Plus (Android 8.1.0 / Spotify 8.5.36.747) Motorola G6 (Android 9 / Spotify 8.5.36.747) both connected via W-Lan (doesn't matter if it's 2,4 ...
  • 672 Views
  • 0 replies
  • 0 likes
  • Connect
  • 672 Views
  • 0 replies
  • 0 likes

Help. Local files on a playlist do not play through Sonos Player 5 speaker, only through device..

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 827 Views
  • 0 replies
  • 0 likes
  • 827 Views
  • 0 replies
  • 0 likes

Solved!! [Desktop][Subscription] Google Home Mini Redemption Error

When I go and redeem my eligibility for the offer, I am greeted with an error saying "We couldn’t confirm your eligibility for a Google Home Mini. Make sure you’ve logged in with the right account." I have tried several times and on different browser...

  • Casual Listener
  • When I go and redeem my eligibility for the offer, I am greeted with an error saying "We couldn’t confirm your eligibility for a Google Home Mini. Make sure you’ve logged in with the right account." ...
  • LaLaDo
  • Newbie
  • 3633 Views
  • 6 replies
  • 6 likes
  • Desktop
    Subscription
  • 3633 Views
  • 6 replies
  • 6 likes

Sonos integration and the case of the disappearing speakers

PlanPremiumCountryAustraliaDevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have seven Sonos speakers through the house, all with fixed ip addresses. In the last three weeks Spotify is regularly losing connec...

  • Visitor
  •   Plan Premium Country Australia Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have seven Sonos speakers through the house...
  • 910 Views
  • 0 replies
  • 0 likes
  • 910 Views
  • 0 replies
  • 0 likes

Can't play this right now on ps4

PlanFreeCountry DevicePlayStation 4 My Question or Issue2 songs in my playlist were playing fine yesterday and today i tried to play them and it said cannot play this song right now. I have tried to get answers but this is my last hope.

  • Newbie
  •   Plan Free Country   Device PlayStation 4   My Question or Issue 2 songs in my playlist were playing fine yesterday and today i tried to play them and it said cannot play thi...
  • 1792 Views
  • 0 replies
  • 0 likes
  • PlayStation
  • 1792 Views
  • 0 replies
  • 0 likes

[All Platforms][Playlists] Release Radar inaccuracies

My Release Radar playlist used to refresh every week with brand new songs from my favorite artists, but recently it has been showing me a) songs by artists I don't follow and b) songs that have been on the playlist for weeks at a time. For a) the alg...

  • Newbie
  • My Release Radar playlist used to refresh every week with brand new songs from my favorite artists, but recently it has been showing me a) songs by artists I don't follow and b) songs that have been ...
  • 376 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Playlists
  • 376 Views
  • 0 replies
  • 0 likes

Google Assistant is playing wrong music

PlanFree/PremiumCountryBrazil DeviceGoogle Home Mini, Google Assistant for iOSOperating SystemGoogle Assistant My Question or IssueThe error is simple when I ask Google Assistant to play Guns For Hands by Twenty One Pilots it says "Playing Guns For H...

  • Casual Listener
  • Plan Free/Premium Country Brazil   Device Google Home Mini, Google Assistant for iOS Operating System Google Assistant   My Question or Issue The error is simple when I ask Googl...
  • pepblast
  • Casual Listener
  • 2794 Views
  • 2 replies
  • 3 likes
  • Other
  • 2794 Views
  • 2 replies
  • 3 likes

My podcast was taken down

I sample a few songs and talk about them. I still see many podcasts on Spotify that clearly have full songs in them and they're still up. Why was mine taken down? It is called Euro Nation. And why is Spotify support so terrible? They don't answer any...

  • Newbie
  • I sample a few songs and talk about them. I still see many podcasts on Spotify that clearly have full songs in them and they're still up. Why was mine taken down?   It is called Euro Nation....
  • EthanS1
  • Community Legend
  • 1705 Views
  • 1 replies
  • 0 likes
  • Other
  • 1705 Views
  • 1 replies
  • 0 likes

Solved!! Repeat TRACK Mode on web player!

I think this feature has to go on to the web player, sometimes I just want to listen to that one track for a few times at work. Being unable to download spotify on the company's computer is pretty bad already, but being unable to repeat one track is ...

  • Casual Listener
  • I think this feature has to go on to the web player, sometimes I just want to listen to that one track for a few times at work. Being unable to download spotify on the company's computer is pretty ba...
  • samuraiemily
  • Newbie
  • 12317 Views
  • 12 replies
  • 3 likes
  • 12317 Views
  • 12 replies
  • 3 likes

Play Count Tracking

When a song is released in two different albums, does your personal play count for the song sync, or is there a different play count for the song in each album? Asking because things like Spotify Wrapped tell you your most played songs, but this woul...

  • Visitor
  • When a song is released in two different albums, does your personal play count for the song sync, or is there a different play count for the song in each album? Asking because things like Spotify Wra...
  • 2237 Views
  • 0 replies
  • 3 likes
  • music
    Other
  • 2237 Views
  • 0 replies
  • 3 likes

[Android][Other] Rapidly pressing the Play/Pause button causes a seemingly endless loop

When playing Spotify through a Google home I was using the Spotify Android app to control the music. I repeatedly pressed the play/pause button and found that it will continuously repeat the input seemingly infinitely, but certainly many times more t...

  • Newbie
  • When playing Spotify through a Google home I was using the Spotify Android app to control the music. I repeatedly pressed the play/pause button and found that it will continuously repeat the input se...
  • 729 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 729 Views
  • 0 replies
  • 0 likes

Spotify quality on yamaha wxad-10

PlanPremiumCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid Oreo My Question or IssueHi, I know that to chromecast audio spotify pushes 250 kbps only but I would like to know if with yamaha wxad-10 I can g...

  • Visitor
  • Plan Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android Oreo   My Question or Issue Hi, I know that to chromecast audio spo...
  • SuperPeca
  • Casual Listener
  • 1299 Views
  • 1 replies
  • 1 likes
  • 1299 Views
  • 1 replies
  • 1 likes

[Desktop][Playlists] Let me click on the "Save to Library" choice from the ellipsis link.

I ran into a frustrating problem with the "FaLaLaLaLa Great Big Christmas Variety Shuffle List" (https://open.spotify.com/playlist/6A2Kj9cWUpuu0UcEbWVf5E). I couldn't get to the ellipsis link. It was hidden off screen (see image below). Any ideas on ...

Screen Shot 2019-12-21 at 11.33.17 AM.png
  • Visitor
  • I ran into a frustrating problem with the "FaLaLaLaLa Great Big Christmas Variety Shuffle List" (https://open.spotify.com/playlist/6A2Kj9cWUpuu0UcEbWVf5E). I couldn't get to the ellipsis link. It was...
  • 628 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 628 Views
  • 0 replies
  • 0 likes

Superuser Contribution Fat fingered ')' in web player

PlanFree/PremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueIn the web player, there is a ')' in the markup that looks to be fat fingered in there. Doesn't affect anything, just FYI Steps: * spotify.com* launch web player* clic...

SpotifyMarkup.PNG SpotifyScreenshot.PNG
  • Visitor
  • Plan Free/Premium Country United States Operating System Windows 10   My Question or Issue In the web player, there is a ')' in the markup that looks to be fat fingered in there. Doesn't...
  • Peter
  • Spotify Legend
  • 792 Views
  • 1 replies
  • 0 likes
  • Other
  • 792 Views
  • 1 replies
  • 0 likes

Superuser Contribution Broadcast local audio files to connected devices

PlanPremiumCountryFranceDevicesSmarphone or PC to device connected (PS4, google home, ...)Operating SystemAndroid 9 or Windows 10 to PS4 ... My Question or IssueHi I imported my local personal audio files (.mp3) into a created Spotify playlist, from ...

  • Visitor
  • Plan Premium Country France Devices Smarphone or PC to device connected (PS4, google home, ...) Operating System Android 9 or Windows 10 to PS4 ...   My Question or Issue Hi 🙂 I impo...
  • Peter
  • Spotify Legend
  • 661 Views
  • 1 replies
  • 0 likes
  • Connect
  • 661 Views
  • 1 replies
  • 0 likes

Solved!! [echo] active user first name echo spotify

Plan Premium (via Vodafone Red Package)Country UKDevice Amazon Echo My Question or Issue I have Spotify linked to Alexa. All works but Alexa has recently started to refer to 'active user first name'.For example when I ask: Alexa play Christmas Hits.I...

  • Regular
  • Plan Premium (via Vodafone Red Package) Country UK Device Amazon Echo   My Question or Issue   I have Spotify linked to Alexa. All works but Alexa has recently started to re...
  • Street5
  • Regular
  • 1560 Views
  • 1 replies
  • 2 likes
  • Other
  • 1560 Views
  • 1 replies
  • 2 likes

Racism is not accepted in songs!

How come you accept to upload/put a song that is fully racist and contains extremly xenophobic content. I want you to immediately remove it. White kids are bullying my son in school. You do not realise how much it affects my son´s mind. He is 8 years...

  • Newbie
  • How come you accept to upload/put a song that is fully racist and contains extremly xenophobic content. I want you to immediately remove it. White kids are bullying my son in school. You do not reali...
  • E-102γ
  • Regular
  • 1039 Views
  • 1 replies
  • 1 likes
  • 1039 Views
  • 1 replies
  • 1 likes

Harman kardon Aura Wifi with Spotify connect seems not working?

Hello all,i Just bought a Harman Kardon Aura, It is connected to my home network, so is my phone! and i did make sure My speaker is on wifi connect mode.But i can't find my speaker on spotify connectand i did check my wifi setting, i can see my speak...

  • Regular
  • Hello all, i Just bought a Harman Kardon Aura, It is connected to my home network, so is my phone! and i did make sure My speaker is on wifi connect mode. But i can't find my speaker on spotify con...
  • icebabe
  • Casual Listener
  • 3170 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 3170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Wrapped Still Not Working Across Devices

PlanFreeCountryUSADeviceiPhone XR (iOS 13.3)/Dell Laptop (Windows 10) My Question or IssueSpotify wrapped still isn’t working for me. The playlists show up but when I try to click for my stats this year nothing shows up. I tried using my laptop but I...

  • Casual Listener
  • Plan Free Country USA Device iPhone XR (iOS 13.3)/Dell Laptop (Windows 10)   My Question or Issue Spotify wrapped still isn’t working for me. The playlists show up but when I try to clic...
  • Guido
  • Spotify Legend
  • 851 Views
  • 3 replies
  • 0 likes
  • Other
  • 851 Views
  • 3 replies
  • 0 likes

Superuser Contribution Random PS4 Connected to my account

Just today I noticed that a random PS4 had connected to my accountI DO NOT OWN A PS4, I've looked around for answers, found 0 solutions, I've tried creating an account on PSN and connecting it with my spotify, but OBVIOUSLY this didn't remove the oth...

  • Casual Listener
  • Just today I noticed that a random PS4 had connected to my account I DO NOT OWN A PS4, I've looked around for answers, found 0 solutions, I've tried creating an account on PSN and connecting it wi...
  • Guido
  • Spotify Legend
  • 1592 Views
  • 2 replies
  • 0 likes
  • 1592 Views
  • 2 replies
  • 0 likes