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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • PrankedParsley
  • Newbie
  • 18242 Views
  • 117 replies
  • 11 likes
  • Other
  • 18242 Views
  • 117 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21568 Views
  • 9 replies
  • 2 likes
  • Other
  • 21568 Views
  • 9 replies
  • 2 likes

[Android][Playlists] Samsung galaxy wear not all tracks download

Samsung galaxy watch paired with Samsung S8. I am trying to download to the watch but not all the tracks download. Tried online and offline, connected to the phone and not. WiFi etc. Reinstalled app, cleared storage. To no avail. Any ideas. Thanks

  • Newbie
  • Samsung galaxy watch paired with Samsung S8.     I am trying to download to the watch but not all the tracks download.  Tried online and offline, connected to the phone and not....
  • 359 Views
  • 0 replies
  • 0 likes
  • Android
    Playlists
  • 359 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local music won't disappear from desktop after deleting local files bnk in spotify folder

PlanPremiumCountryAustralia DeviceMacbook pro late 2016 / Iphone 8 +Operating SystemIOS (latest) / Catalina My Question or IssueLocal music wont be removed, any new music added to my iphone is automatically added to spotify. just want to remove all l...

  • Visitor
  •   Plan Premium Country Australia   Device Macbook pro late 2016 / Iphone 8 + Operating System IOS (latest) / Catalina   My Question or Issue Local music wont be removed, an...
  • Guido
  • Spotify Legend
  • 648 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 648 Views
  • 1 replies
  • 0 likes

how to embed "add to spotify" or "follow" button in a facebook post?

when i copy the spotify url to facebook, it doesn't make this "style" of post, instead just shows a standard preview image like most facebook links. how do i get my post to have an interact-able "add to spotify" or "follow"(especially this) button? i...

Kinky Facebook Post with Spotify Add Embed.jpg
  • Casual Listener
  •     when i copy the spotify url to facebook, it doesn't make this "style" of post, instead just shows a standard preview image like most facebook links. how do i get my post to have a...
  • Kastro1
  • Visitor
  • 11807 Views
  • 10 replies
  • 0 likes
  • Web Player
  • 11807 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Haven't Spotify app on Samsung TV 2019

Plan: Premium FamilyCountry: Ukraine Device: Samsung QE55Q67RAUXUAOperating System: Tizen My Question or IssueI have Spotify on my MacBook and iPhone. Also would like to use Spotify on my TV but haven't SpotifyApp in list of apps, but I know that Spo...

  • Casual Listener
  • Plan: Premium Family Country: Ukraine   Device: Samsung QE55Q67RAUXUA Operating System: Tizen   My Question or Issue I have Spotify on my MacBook and iPhone. Also woul...
  • ukvwcvqomvkdsly
  • Casual Listener
  • 2268 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 2268 Views
  • 2 replies
  • 0 likes

Google Home mini keeps pausing and resuming

When I'm playing music from Spotify on my Google Home mini everything works as long as I don't touch my phone. The minute I unlock the screen, the music starts acting like sometimes it's buffering: it pauses and a few seconds resume playing. This hap...

  • Regular
  • When I'm playing music from Spotify on my Google Home mini everything works as long as I don't touch my phone. The minute I unlock the screen, the music starts acting like sometimes it's buffering: i...
  • 2764 Views
  • 0 replies
  • 6 likes
  • Android
    Connect
  • 2764 Views
  • 0 replies
  • 6 likes

[Samsung TV app][Connect] Spoyify app not working on Samsung TV

I have used the Spotify app on my Samsung TV for years with minimal issues but for the last week or so it won't let us play anything other than from the home screen. If we try to navigate or search it crashes and you can't press play on anything. The...

  • Casual Listener
  • I have used the Spotify app on my Samsung TV for years with minimal issues but for the last week or so it won't let us play anything other than from the home screen. If we try to navigate or search i...
  • 730 Views
  • 0 replies
  • 0 likes
  • Connect
    Samsung TV app
  • 730 Views
  • 0 replies
  • 0 likes

[galaxy watch active 2] Spotify volume controls stopped

PlanPremiumCountryUkDeviceSamsung galaxy watch active 2Operating SystemLatest My Question or IssueThis is embarassing, after the terrible experience I had 2 years ago with samsung sport fit 2 and spotify offline, I thought they would have fixed the i...

  • Music Fan
  • Plan Premium Country Uk Device Samsung galaxy watch active 2 Operating System Latest   My Question or Issue This is embarassing, after the terrible experience I had 2 years ago with sa...
  • aleben
  • Music Fan
  • 3308 Views
  • 1 replies
  • 1 likes
  • music
  • 3308 Views
  • 1 replies
  • 1 likes

Over 3000 votes for wear OS offline

There are over 3000 votes on the wear os offline feature but there hasn't been any updates or news from Spotify for over a year. Would Spotify please be able to give us some sort of update? After speaking to a Spotify adviser they told me that Spotif...

  • Casual Listener
  • There are over 3000 votes on the wear os offline feature but there hasn't been any updates or news from Spotify for over a year. Would Spotify please be able to give us some sort of update? After spe...
  • aleben
  • Music Fan
  • 1600 Views
  • 1 replies
  • 10 likes
  • Other
  • 1600 Views
  • 1 replies
  • 10 likes

Medion Spotify Connect compatible device stops playing

PlanPremiumCountryGERDevice / OSMotorola G5S Plus (Android 8.1.0 / Spotify 8.5.36.747)Motorola G6 (Android 9 / Spotify 8.5.36.747)both connected via W-Lan (doesn't matter if it's 2,4 or 5 GHz)Desktop (Win 10 Home 1909 / Spotify 1.1.22.633.g1bab253a) ...

  • Visitor
  • Plan Premium Country GER Device / OS Motorola G5S Plus (Android 8.1.0 / Spotify 8.5.36.747) Motorola G6 (Android 9 / Spotify 8.5.36.747) both connected via W-Lan (doesn't matter if it's 2,4 ...
  • 708 Views
  • 0 replies
  • 0 likes
  • Connect
  • 708 Views
  • 0 replies
  • 0 likes

Help. Local files on a playlist do not play through Sonos Player 5 speaker, only through device..

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 846 Views
  • 0 replies
  • 0 likes
  • 846 Views
  • 0 replies
  • 0 likes

Solved!! [Desktop][Subscription] Google Home Mini Redemption Error

When I go and redeem my eligibility for the offer, I am greeted with an error saying "We couldn’t confirm your eligibility for a Google Home Mini. Make sure you’ve logged in with the right account." I have tried several times and on different browser...

  • Casual Listener
  • When I go and redeem my eligibility for the offer, I am greeted with an error saying "We couldn’t confirm your eligibility for a Google Home Mini. Make sure you’ve logged in with the right account." ...
  • LaLaDo
  • Newbie
  • 3731 Views
  • 6 replies
  • 6 likes
  • Desktop
    Subscription
  • 3731 Views
  • 6 replies
  • 6 likes

Sonos integration and the case of the disappearing speakers

PlanPremiumCountryAustraliaDevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have seven Sonos speakers through the house, all with fixed ip addresses. In the last three weeks Spotify is regularly losing connec...

  • Visitor
  •   Plan Premium Country Australia Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have seven Sonos speakers through the house...
  • 950 Views
  • 0 replies
  • 0 likes
  • 950 Views
  • 0 replies
  • 0 likes

Can't play this right now on ps4

PlanFreeCountry DevicePlayStation 4 My Question or Issue2 songs in my playlist were playing fine yesterday and today i tried to play them and it said cannot play this song right now. I have tried to get answers but this is my last hope.

  • Newbie
  •   Plan Free Country   Device PlayStation 4   My Question or Issue 2 songs in my playlist were playing fine yesterday and today i tried to play them and it said cannot play thi...
  • 1824 Views
  • 0 replies
  • 0 likes
  • PlayStation
  • 1824 Views
  • 0 replies
  • 0 likes

[All Platforms][Playlists] Release Radar inaccuracies

My Release Radar playlist used to refresh every week with brand new songs from my favorite artists, but recently it has been showing me a) songs by artists I don't follow and b) songs that have been on the playlist for weeks at a time. For a) the alg...

  • Newbie
  • My Release Radar playlist used to refresh every week with brand new songs from my favorite artists, but recently it has been showing me a) songs by artists I don't follow and b) songs that have been ...
  • 414 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Playlists
  • 414 Views
  • 0 replies
  • 0 likes

Google Assistant is playing wrong music

PlanFree/PremiumCountryBrazil DeviceGoogle Home Mini, Google Assistant for iOSOperating SystemGoogle Assistant My Question or IssueThe error is simple when I ask Google Assistant to play Guns For Hands by Twenty One Pilots it says "Playing Guns For H...

  • Casual Listener
  • Plan Free/Premium Country Brazil   Device Google Home Mini, Google Assistant for iOS Operating System Google Assistant   My Question or Issue The error is simple when I ask Googl...
  • pepblast
  • Casual Listener
  • 2845 Views
  • 2 replies
  • 3 likes
  • Other
  • 2845 Views
  • 2 replies
  • 3 likes

My podcast was taken down

I sample a few songs and talk about them. I still see many podcasts on Spotify that clearly have full songs in them and they're still up. Why was mine taken down? It is called Euro Nation. And why is Spotify support so terrible? They don't answer any...

  • Newbie
  • I sample a few songs and talk about them. I still see many podcasts on Spotify that clearly have full songs in them and they're still up. Why was mine taken down?   It is called Euro Nation....
  • EthanS1
  • Community Legend
  • 1777 Views
  • 1 replies
  • 0 likes
  • Other
  • 1777 Views
  • 1 replies
  • 0 likes

Solved!! Repeat TRACK Mode on web player!

I think this feature has to go on to the web player, sometimes I just want to listen to that one track for a few times at work. Being unable to download spotify on the company's computer is pretty bad already, but being unable to repeat one track is ...

  • Casual Listener
  • I think this feature has to go on to the web player, sometimes I just want to listen to that one track for a few times at work. Being unable to download spotify on the company's computer is pretty ba...
  • samuraiemily
  • Newbie
  • 12493 Views
  • 12 replies
  • 3 likes
  • 12493 Views
  • 12 replies
  • 3 likes

Play Count Tracking

When a song is released in two different albums, does your personal play count for the song sync, or is there a different play count for the song in each album? Asking because things like Spotify Wrapped tell you your most played songs, but this woul...

  • Visitor
  • When a song is released in two different albums, does your personal play count for the song sync, or is there a different play count for the song in each album? Asking because things like Spotify Wra...
  • 2319 Views
  • 0 replies
  • 3 likes
  • music
    Other
  • 2319 Views
  • 0 replies
  • 3 likes

[Android][Other] Rapidly pressing the Play/Pause button causes a seemingly endless loop

When playing Spotify through a Google home I was using the Spotify Android app to control the music. I repeatedly pressed the play/pause button and found that it will continuously repeat the input seemingly infinitely, but certainly many times more t...

  • Newbie
  • When playing Spotify through a Google home I was using the Spotify Android app to control the music. I repeatedly pressed the play/pause button and found that it will continuously repeat the input se...
  • 793 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 793 Views
  • 0 replies
  • 0 likes

Spotify quality on yamaha wxad-10

PlanPremiumCountryPolandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid Oreo My Question or IssueHi, I know that to chromecast audio spotify pushes 250 kbps only but I would like to know if with yamaha wxad-10 I can g...

  • Visitor
  • Plan Premium Country Poland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android Oreo   My Question or Issue Hi, I know that to chromecast audio spo...
  • SuperPeca
  • Casual Listener
  • 1322 Views
  • 1 replies
  • 1 likes
  • 1322 Views
  • 1 replies
  • 1 likes