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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • iniya_k25
  • Visitor
  • 16239 Views
  • 102 replies
  • 10 likes
  • Other
  • 16239 Views
  • 102 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21087 Views
  • 9 replies
  • 2 likes
  • Other
  • 21087 Views
  • 9 replies
  • 2 likes

API: no way to search for a track without any markets

Hello Spotify Community,is there a way to assemble an API search request so that I can get tracks back that aren't in any market?This the track is e.g. not assigned to any market. I could only find it with a Google search.It would be very helpful!Tha...

  • Casual Listener
  • Hello Spotify Community, is there a way to assemble an API search request so that I can get tracks back that aren't in any market? This the track is e.g. not assigned to any market. I could only fi...
  • internetztube
  • Casual Listener
  • 605 Views
  • 1 replies
  • 1 likes
  • Other
  • 605 Views
  • 1 replies
  • 1 likes

Only *some* of my custom cover arts are working

PlanPremiumCountryUSADeviceHP EnvyOperating SystemWindows 10My Question or IssueI tried doing the trick where you put album covers on iTunes songs then transfer them to Spotify, but it turns out, only a few of the songs actually had their cover art t...

  • Visitor
  • Plan Premium Country USA Device HP Envy Operating System Windows 10 My Question or Issue I tried doing the trick where you put album covers on iTunes songs then transfer them to Spotify, but...
  • 288 Views
  • 0 replies
  • 0 likes
  • Other
  • 288 Views
  • 0 replies
  • 0 likes

Error - Unable To Add Spotify To Sonos

Getting the Following error when trying to add Spotify Music Service to my SonosController. Can't Add Spotify To Sonos App Same error on Window's 10 and my Andriod Samsung Galaxy S9.I have logged out of all devices and t

  • Newbie
  • Getting the Following error when trying to add Spotify Music Service to my Sonos Controller.  Can't Add Spotify To Sonos App   Same error on Window's 10 and my Andriod Samsung Galaxy S9....
  • 569 Views
  • 0 replies
  • 1 likes
  • 569 Views
  • 0 replies
  • 1 likes

Samsung TV - No Network Detected

PlanPremiumCountryRepublic of IrelandDeviceSamsung TV UE43NU7470Operating SystemSamsung TV My Question or IssueSince the last update to version 2.41.0 (October 2019) on my Samsung TV, I consistently get an error message of "No Network Detected". Any ...

  • Visitor
  • Plan Premium Country Republic of Ireland Device Samsung TV UE43NU7470 Operating System Samsung TV   My Question or Issue Since the last update to version 2.41.0 (October 2019) on my Sa...
  • 693 Views
  • 0 replies
  • 1 likes
  • Connect
    Other
    Samsung
  • 693 Views
  • 0 replies
  • 1 likes

Solved!! Playlist pictures revert back to previous pictures

Well I changed my playlists' cover pictures but everytime I click away to another page or close the app or the program on my desktop it reverts back to the previous cover picture but if I look at it from the Spotify Web Player the cover pictures are ...

  • Casual Listener
  • Well I changed my playlists' cover pictures but everytime I click away to another page or close the app or the program on my desktop it reverts back to the previous cover picture but if I look at it ...
  • Emilia_8
  • Community Legend
  • 3105 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 3105 Views
  • 3 replies
  • 0 likes

[All Platforms][Other] Netnography

Hi! We´re a group of students doing a course in co-creation, and we're conducting this research on what Spotify are doing well and can do better! We, the comsumers, are the experts on the Spotify consumer experience.What insights can you bring to the...

  • Visitor
  • Hi!  We´re a group of students doing a course in co-creation, and we're conducting this research on what Spotify are doing well and can do better!   We, the comsumers, are the experts on...
  • 411 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Other
  • 411 Views
  • 0 replies
  • 0 likes

New "Albums" and "Songs" sections...one is for ALBUMS and one is for SONGS

PlanPremiumCountryUSA Device(iPhone 8 Plus, Macbook Pro)Operating System(iOS 10, macOS High Sierra) My Question or Issue When I save an album it should save that album to the ALBUM section, and when I save a song it should save ONLY to the SONG secti...

  • Casual Listener
  • Plan Premium Country USA   Device (iPhone 8 Plus, Macbook Pro) Operating System (iOS 10, macOS High Sierra)   My Question or Issue   When I save an album it should save tha...
  • augdane
  • Casual Listener
  • 529 Views
  • 1 replies
  • 0 likes
  • Other
  • 529 Views
  • 1 replies
  • 0 likes

First of liked songs at random play mode via Alexa is always last added

PlanPremiumCountryGermanyDeviceAlexaOperating System My Question or IssueWhen I ask Alexa "Play my music randomly" the first song at this random play mode is always the last liked song in my library. This is since a long time now and very annoying...

  • Regular
  • Plan Premium Country Germany Device Alexa Operating System   My Question or Issue When I ask Alexa "Play my music randomly" the first song at this random play mode is always the last li...
  • 595 Views
  • 0 replies
  • 1 likes
  • Connect
  • 595 Views
  • 0 replies
  • 1 likes

Cannot Change Email or Facebook to Claim Google Home Mini

Hello,I am attempting to claim my Google Home Mini however I am unable to do so because Google account cannot be linked to the Google Home which is a required step before claiming it. I cannot link the two because I created my Spotify account in coll...

  • Casual Listener
  • Hello, I am attempting to claim my Google Home Mini however I am unable to do so because Google account cannot be linked to the Google Home which is a required step before claiming it.  I cann...
  • 445 Views
  • 0 replies
  • 1 likes
  • Other
  • 445 Views
  • 0 replies
  • 1 likes

Please remove corridos

Today I saw and article about a Mexican singer who had a close relationship with drug dealers and bc of that you removed his music, of course it's the right thing to do but it's not enough, there's a lot of Mexican singers writing songs about drug lo...

  • Newbie
  • Today I saw and article about a Mexican singer who had a close relationship with drug dealers and bc of that you removed his music, of course it's the right thing to do but it's not enough, there's a...
  • Nopg_99
  • Visitor
  • 759 Views
  • 1 replies
  • 0 likes
  • 759 Views
  • 1 replies
  • 0 likes

can't share a music in ig stories after the new update

PlanPremiumCountryThailandDeviceGalaxy Note8Operating SystemAndroid Pie My Question or IssueI can't share a music after the new update

  • Newbie
  • Plan Premium Country Thailand Device Galaxy Note8 Operating System Android Pie   My Question or Issue I can't share a music after the new update
  • 414 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 414 Views
  • 0 replies
  • 0 likes

Homepage on spotify is blank

The homepage is blank and I've tried everything, updated the app, restarted my phone, uninstalled it and re installed it, logged out and back in, and it is still not working. This is frustrating since I have premium.

  • Visitor
  • The homepage is blank and I've tried everything, updated the app, restarted my phone, uninstalled it and re installed it, logged out and back in, and it is still not working. This is frustrating sinc...
  • Sebasty
  • Community Legend
  • 794 Views
  • 1 replies
  • 2 likes
  • 794 Views
  • 1 replies
  • 2 likes

Depeche Mode - Question of time

PlanPremiumCountryUSA DeviceiPhone SEOperating SystemiOS 11 My Question or Issue Hi guys,I'm not sure if I chose the right board to post but here's the deal:In the Depeche Mode's "Black Celebration" album (https://open.spotify.com/album/0JSOfVzxVTpyv...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone SE Operating System iOS 11   My Question or Issue   Hi guys, I'm not sure if I chose the right board to post but here's the d...
  • agams92
  • Casual Listener
  • 1886 Views
  • 6 replies
  • 0 likes
  • music
    Other
  • 1886 Views
  • 6 replies
  • 0 likes

Affinity Survey not updating/creating new playlists

PlanPremiumCountryUnited States My Question or IssueI had previously used the Spotify affinity partnership to create a playlist based on music I had liked in the past. It worked great, and created a playlist that I very much enjoy. Now when I review ...

  • Newbie
  • Plan Premium Country United States   My Question or Issue I had previously used the Spotify affinity partnership to create a playlist based on music I had liked in the past. It worked grea...
  • ulrikvn
  • Casual Listener
  • 1030 Views
  • 1 replies
  • 0 likes
  • Other
  • 1030 Views
  • 1 replies
  • 0 likes

Can't play music on Amazon Alexa

Plan: PremiumCountry: USADevice: iPhone 8, Amazon Echo DotUsername: 2dwais7d7dm8f1uqf17m6tjnn I linked Alexa to Spotify following these steps in Amazon Alexa app on iPhone:Tap the menu in the top-left.Tap Settings, then Music.Select Spotify, then Lin...

  • Visitor
  • Plan: Premium Country: USA Device: iPhone 8, Amazon Echo Dot Username: 2dwais7d7dm8f1uqf17m6tjnn   I linked Alexa to Spotify following these steps in Amazon Alexa app on iPhone: Tap ...
  • markus-w
  • Visitor
  • 1250 Views
  • 1 replies
  • 0 likes
  • Other
  • 1250 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I find podcasts on desktop?

I can't find podcasts in the Windoows desktop client. Is that intentional or am I just missing something?

  • Newbie
  • I can't find podcasts in the Windoows desktop client. Is that intentional or am I just missing something?  
  • dogma00
  • Regular
  • 47182 Views
  • 22 replies
  • 3 likes
  • Web Player
    Windows
  • 47182 Views
  • 22 replies
  • 3 likes

Web Player Not Working

Spotify works in Safari, but not in Chrome - I'm trying to use it with my Chromecast Audio, so switching to Safari instead isn't really an option. It will let me log in, but then switches to this. I've tried clearing the cache, allowing plugins, and ...

Screen Shot 2017-07-02 at 2.21.18 PM.png
  • Newbie
  • Spotify works in Safari, but not in Chrome - I'm trying to use it with my Chromecast Audio, so switching to Safari instead isn't really an option. It will let me log in, but then switches to this. I'...
  • Samson-91
  • Gig Goer
  • 750 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 750 Views
  • 2 replies
  • 0 likes

Superuser Contribution Fix album likes

Plan:PremiumCountry:BrazilDevice:Xiaomi Mi 8 / PCOperating System:Android 10 / Windows 10My Question or Issue:There is bug(?) in the app. Every time that I press the like button of an album it doesn't like the songs. If I liked an album it's obvious ...

  • Newbie
  • Plan: Premium Country: Brazil Device: Xiaomi Mi 8 / PC Operating System: Android 10 / Windows 10 My Question or Issue: There is bug(?) in the app. Every time that I press the like button of ...
  • Katerina
  • Spotify Legend
  • 915 Views
  • 2 replies
  • 0 likes
  • Other
  • 915 Views
  • 2 replies
  • 0 likes

Superuser Contribution Facebook share

PlanPremiumCountryUruguayDevice(iPhone 7 and Macbook Pro late 2016)Operating System(iOS 13.2 and macOS Catalina 10.15) My Question or IssueI used to share songs on Facebook months ago, and they were posted with a mini player to play some track second...

  • Visitor
  • Plan Premium Country Uruguay Device (iPhone 7 and Macbook Pro late 2016) Operating System (iOS 13.2 and macOS Catalina 10.15)   My Question or Issue I used to share songs on Facebook m...
  • Guido
  • Spotify Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • music
  • 405 Views
  • 1 replies
  • 0 likes

How to communicate with spotify ? Like with email , what is their email ? or something else , help!

I trying to find a way to contact or communicate with spotify , but i don't know their email , can anyone help me?

  • Casual Listener
  • I trying to find a way to contact or communicate with spotify , but i don't know their email , can anyone help me?
  • Moogroland2019
  • Visitor
  • 1380 Views
  • 2 replies
  • 1 likes
  • 1380 Views
  • 2 replies
  • 1 likes