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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • MovingOnToaCompetito
  • Casual Listener
  • 17418 Views
  • 108 replies
  • 11 likes
  • Other
  • 17418 Views
  • 108 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21459 Views
  • 9 replies
  • 2 likes
  • Other
  • 21459 Views
  • 9 replies
  • 2 likes

Spotify for my business - costs?

Hi all I love Spotify and I was thinking how this could be applied for business use. I found out about Spotify for Business (https://www.soundtrackyourbrand.com/?utm_source=spotify_support&utm_medium=referral) which costs EUR 26.99 per month. However...

  • Casual Listener
  • Hi all   I love Spotify and I was thinking how this could be applied for business use. I found out about Spotify for Business (https://www.soundtrackyourbrand.com/?utm_source=spotify_support&a...
  • ListenToGlobal
  • Composer
  • 563 Views
  • 1 replies
  • 0 likes
  • Other
  • 563 Views
  • 1 replies
  • 0 likes

Help: I can't simultaneously listen to Spotify on Sonos and my phone

I have a spotify family subscription, which I use to listen to music and podcasts via a Sonos One and on my phone, an iphone 5. I am in the UK. We have three accounts on the subscription (me, my wife and my son), and I want to be able to listen to sp...

  • Visitor
  • I have a spotify family subscription, which I use to listen to music and podcasts via a Sonos One and on my phone, an iphone 5. I am in the UK.   We have three accounts on the subscription (me...
  • 585 Views
  • 0 replies
  • 0 likes
  • 585 Views
  • 0 replies
  • 0 likes

How to tell what Playlist / Radio I'm currently listening to

PlanFreeCountryUSADeviceDell LaptopOperating SystemW10 using Chrome browser at open.spotify.comMy Question or Issue OK, dumb question ... but I can't tell what playlist (?) I'm currently listening to while with web browser. It could be a "your daily ...

  • Casual Listener
  • Plan Free Country USA Device Dell Laptop Operating System W10 using Chrome browser at open.spotify.com My Question or Issue   OK, dumb question ... but I can't tell what playlist (?) I...
  • 725 Views
  • 0 replies
  • 1 likes
  • 725 Views
  • 0 replies
  • 1 likes

Podcast Episode Update

Hi everyone, I'm hoping to see if I can get some help. I have a podcast that's hosted on Spotify and I had an issue with the audio file on a recent episode. I had to go in to my host and switch out the file for a clean version. I did this Monday but ...

  • Visitor
  • Hi everyone,    I'm hoping to see if I can get some help. I have a podcast that's hosted on Spotify and I had an issue with the audio file on a recent episode. I had to go in to my host a...
  • 532 Views
  • 0 replies
  • 0 likes
  • Other
  • 532 Views
  • 0 replies
  • 0 likes

Web player crashes when it opens

I've been using the web player for a while now and I've run into an issue where it won't load the browse page. Tested it in all browsers but was using Chrome for 64 bit Windows when I discovered this problem (just in case that information helps). Als...

open.spotify.com_browse(Laptop with MDPI screen).png
  • Newbie
  • I've been using the web player for a while now and I've run into an issue where it won't load the browse page. Tested it in all browsers but was using Chrome for 64 bit Windows when I discovered this...
  • 370 Views
  • 0 replies
  • 0 likes
  • Other
  • 370 Views
  • 0 replies
  • 0 likes

Samsung TV - No Sound (Spotify Premium)

Country: CanadaPlan: Spotify PremiumDevice: Samsung TV - UN55MU6300TV Firmware/Software Version: T-KTMAKUC-1270.3, BT-SSpotify App Version: 1.7.2 Hi there,Since about a week or so there's no sound when playing music on the Spotify app on my Samsung T...

  • Visitor
  • Country: Canada Plan: Spotify Premium Device: Samsung TV - UN55MU6300 TV Firmware/Software Version: T-KTMAKUC-1270.3, BT-S Spotify App Version: 1.7.2   Hi there, Since about a week or so ...
  • 1233 Views
  • 0 replies
  • 1 likes
  • Samsung
  • 1233 Views
  • 0 replies
  • 1 likes

Share a track with a friend who have no Spotify account

Sometimes it is needed to share a song with a friend who have no Spotify account. I am using for this youtube search by name of the song. The problem is impossibility to copy the name of song as a text from Spotify. So I have to type it letter by let...

  • Roadie
  • Sometimes it is needed to share a song with a friend who have no Spotify account. I am using for this youtube search by name of the song. The problem is impossibility to copy the name of song as a te...
  • 350 Views
  • 0 replies
  • 1 likes
  • Other
  • 350 Views
  • 0 replies
  • 1 likes

"Here is Spotify on Sonos. Sorry on Sonos is offline."

I have an Echo Dot and two Sonos Play:1s, all registered to me, my apps and my phone, all online, same wifi, etc. I have a 'Living Room' group in Alexa.app with "Kitchen Echo Dot" and "Sonos" in it. Sonos is set as default music speaker in Alexa.app ...

  • Gig Goer
  • I have an Echo Dot and two Sonos Play:1s, all registered to me, my apps and my phone, all online, same wifi, etc. I have a 'Living Room' group in Alexa.app with "Kitchen Echo Dot" and "Sonos" in it. ...
  • 935 Views
  • 0 replies
  • 0 likes
  • 935 Views
  • 0 replies
  • 0 likes

Liked songs are not appearing as liked

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe songs that I've liked are not showing up as liked when I play Spotify using the Web Player, but when I check the songs on my phone app, they appear hearted as normal.He...

spotify bang bang bang save to liked songs.png Screenshot_20190824-165543.jpg
  • Newbie
  • Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue The songs that I've liked are not showing up as liked when I play Spotify using the Web Player, ...
  • NomadThanatos
  • Casual Listener
  • 1110 Views
  • 2 replies
  • 1 likes
  • Other
  • 1110 Views
  • 2 replies
  • 1 likes

Song changed to have weird part at end

My Question or IssueShamandalie by Sonata Arctica was changed to have a weird 2-3 minute section at the end of someone playing a completely different song. This isn't the first time Spotify has changed versions of a song without showing anything diff...

  • Casual Listener
  • My Question or Issue Shamandalie by Sonata Arctica was changed to have a weird 2-3 minute section at the end of someone playing a completely different song. This isn't the first time Spotify has cha...
  • ListenToGlobal
  • Composer
  • 502 Views
  • 1 replies
  • 0 likes
  • Other
  • 502 Views
  • 1 replies
  • 0 likes

[All Platforms][Podcasts] Merge 2 individual profiles in 1 podcast account

My friend created our podcast account under her name but I would also like to access the account. Would it be possible for Spotify to allow 2 individual accounts access to a single podcast account? Or do we need to create a new account specifically o...

  • Visitor
  • My friend created our podcast account under her name but I would also like to access the account. Would it be possible for Spotify to allow 2 individual accounts access to a single podcast account? O...
  • 896 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Podcasts
  • 896 Views
  • 0 replies
  • 1 likes

Web player not opening

PlanFreeCountryLuxembourg, but accessing from Serbia DeviceChromeOperating SystemLinux My Question or IssueI'm trying to open web player, but it's like it doesn exists. URL: https://open.spotify.com/browse

2019-08-26-191550_466x508_scrot.png
  • Regular
  • Plan Free Country Luxembourg, but accessing from Serbia   Device Chrome Operating System Linux   My Question or Issue I'm trying to open web player, but it's like it doesn exists...
  • hulkhan
  • Casual Listener
  • 1153 Views
  • 6 replies
  • 2 likes
  • Other
  • 1153 Views
  • 6 replies
  • 2 likes

Can't log into Spotify using my account, because it tells me that it's linked to another PSN account

Hello, I have been trying to log into my Spotify account with my PS4 for a while now, and I always get an error saying that my account is already linked to another PSN account. The problem is that I do not remember the email of the account which is l...

  • Casual Listener
  • Hello,   I have been trying to log into my Spotify account with my PS4 for a while now, and I always get an error saying that my account is already linked to another PSN account. The problem i...
  • 713 Views
  • 0 replies
  • 0 likes
  • PlayStation
  • 713 Views
  • 0 replies
  • 0 likes

Cant use spotify web player, saying that chrome is not up to date

ok, so spotify is not working on my web player, when ever i try to play a song it says that my chrome is not up to date, which it is. But the podcasts still work fine so I dont know what the issue is, please help

  • Casual Listener
  • ok, so spotify is not working on my web player, when ever i try to play a song it says that my chrome is not up to date, which it is. But the podcasts still work fine so I dont know what the issue is...
  • xxATXTITANxx
  • Casual Listener
  • 1218 Views
  • 2 replies
  • 0 likes
  • music
  • 1218 Views
  • 2 replies
  • 0 likes

Some StarTalk Radio Podcast Release Dates are wrong

PlanPremiumCountryChileDeviceDell Inspiron 14 N4050Operating SystemWindows 10 Pro v1903 My Question or IssueEpisodes from S02E01 (An Alien’s Guide to Earth) to S04E05 (A Conversation with Alan Rickman (Part 2)) have March 28, 2013 as release date, wh...

  • Music Fan
  • Plan Premium Country Chile Device Dell Inspiron 14 N4050 Operating System Windows 10 Pro v1903   My Question or Issue Episodes from S02E01 (An Alien’s Guide to Earth) to S04E05 (A Conv...
  • 871 Views
  • 0 replies
  • 0 likes
  • Other
  • 871 Views
  • 0 replies
  • 0 likes

Saved Albums and Liked Songs

Plan PremiunFree/PremiumCountry USA Device iphone and Windows desktop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 12.4 and Windows(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the update, when I 'like' a...

  • Casual Listener
  • Plan Premiun Free/Premium Country USA   Device iphone and Windows desktop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 12.4 and Windows (iOS 10, Android O...
  • Brunelicia
  • Community Legend
  • 1108 Views
  • 3 replies
  • 0 likes
  • music
  • 1108 Views
  • 3 replies
  • 0 likes

What's the difference between the plus button and the heart one?

PlanPremium FamilyCountryItalyDeviceHuawei P8 liteOperating SystemAndroid 7.0 My Question or IssueI don't understand the difference between the two buttons with the plus symbol and the heart one: do they both save the element in the library? Do they ...

  • Casual Listener
  • Plan Premium Family Country Italy Device Huawei P8 lite Operating System Android 7.0   My Question or Issue I don't understand the difference between the two buttons with the plus symb...
  • Alex11950
  • Casual Listener
  • 953 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 953 Views
  • 2 replies
  • 0 likes

Playback issue with a specific song

While listening to a playlist, I found that one of the songs "Scattered Rose - Sakuzyo" was not playing properly. I was wondering if this is a fault on Spotify's behalf, or if it's just me. All other songs I have listened to sound fine except this on...

  • Newbie
  • While listening to a playlist, I found that one of the songs "Scattered Rose - Sakuzyo" was not playing properly. I was wondering if this is a fault on Spotify's behalf, or if it's just me. All other...
  • tunasahin
  • Newbie
  • 911 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 911 Views
  • 1 replies
  • 0 likes

Discover Weekly out of date

PlanPremiumCountryNorwayDeviceMultipleOperating SystemMultiple My Question or IssueSince before summer my Discover Weekly has been acting up. Had the change been subtle I would not have noticed. But from one week to another the music suggested went f...

  • Newbie
  • Plan Premium Country Norway Device Multiple Operating System Multiple   My Question or Issue Since before summer my Discover Weekly has been acting up. Had the change been subtle I wou...
  • 475 Views
  • 0 replies
  • 0 likes
  • Other
  • 475 Views
  • 0 replies
  • 0 likes

Normalize Volume in Connect

Connect is great for connecting to my Amazon Echo but it is very annoying that I can't normalize the volume of the music on that device like I can on my phone.

  • Visitor
  • Connect is great for connecting to my Amazon Echo but it is very annoying that I can't normalize the volume of the music on that device like I can on my phone. 
  • 1790 Views
  • 0 replies
  • 1 likes
  • 1790 Views
  • 0 replies
  • 1 likes