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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • MovingOnToaCompetito
  • Casual Listener
  • 17439 Views
  • 108 replies
  • 11 likes
  • Other
  • 17439 Views
  • 108 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21462 Views
  • 9 replies
  • 2 likes
  • Other
  • 21462 Views
  • 9 replies
  • 2 likes

How to get this new shuffle play button?

My relative got this very cool new shuffle play button. Checked and our version is the same. How did he get it?

  • Visitor
  • My relative got this very cool new shuffle play button. Checked and our version is the same. How did he get it? 
  • Emilia_8
  • Community Legend
  • 795 Views
  • 1 replies
  • 0 likes
  • 795 Views
  • 1 replies
  • 0 likes

Can't access my time capsule yet I have used Spotify 4+yrs

PlanPremium CountryUnited Staes Device(Samsung Galaxy s7 edge & web player on Chromebook) My Question or Issue I have been a Spotify premium member for 4+ years and recently I have been trying to access my 'time capsule' and after not finding it unde...

  • Casual Listener
  • Plan Premium   Country United Staes   Device (Samsung Galaxy s7 edge & web player on Chromebook)    My Question or Issue  I have been a Spotify premium member f...
  • Emilia_8
  • Community Legend
  • 3623 Views
  • 5 replies
  • 1 likes
  • Other
  • 3623 Views
  • 5 replies
  • 1 likes

What is Loudness Penalty?

I try to understand what is loudness penalty, 1 - Is it only for ads? 2- Is it a Limiter to level down louder mastering? 3- Does it affect my music and his visibility? 4- or I just realy don't understand it and it's something else? So if anybody can ...

  • Roadie
  • I try to understand what is loudness penalty, 1 - Is it only for ads? 2- Is it a Limiter to level down louder mastering? 3- Does it affect my music and his visibility? 4- or I just realy don'...
  • MadmanOnWheels
  • Roadie
  • 6508 Views
  • 3 replies
  • 1 likes
  • Other
  • 6508 Views
  • 3 replies
  • 1 likes

Why is Spotify partnered with Merchbar? They're a scam

PlanPremiumCountryIreland DeviceSamsung A7 2018Operating SystemAndroid My Question or IssueWhy is Spotify partnered with Merchbar which has a dreadful reputation even on Trustpilot? People consistently receiving low quality merchandise and even unpla...

  • Visitor
  • Plan Premium Country Ireland   Device Samsung A7 2018 Operating System Android   My Question or Issue Why is Spotify partnered with Merchbar which has a dreadful reputation even ...
  • 1872 Views
  • 0 replies
  • 0 likes
  • Other
  • 1872 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Wrong Artist Name

PlanFree/PremiumCountryPhilippinesDevice(Xiaomi Pocophone F1, iPhone X, iMac, ROG Strix)Operating System(iOS 10, Android Pie, Windows 10, macOS) My Question or Issue Hello I have problem with my friend and she's an artist here in the PhilippinesI wou...

  • Casual Listener
  • Plan Free/Premium Country Philippines Device (Xiaomi Pocophone F1, iPhone X, iMac, ROG Strix) Operating System (iOS 10, Android Pie, Windows 10, macOS)   My Question or Issue &nbs...
  • Steinheil
  • Casual Listener
  • 597 Views
  • 2 replies
  • 0 likes
  • music
  • 597 Views
  • 2 replies
  • 0 likes

[Desktop][Other] How can i disable Media keys for spotify?

My keyboard is a little broken i think so when i press space it acts like a media key. Its getting really boring now when i cant listen to music while doing other stuff that involves pressing space which is like everything.

  • Visitor
  • My keyboard is a little broken i think so when i press space it acts like a media key. Its getting really boring now when i cant listen to music while doing other stuff that involves pressing space w...
  • 586 Views
  • 0 replies
  • 1 likes
  • Desktop
    Other
  • 586 Views
  • 0 replies
  • 1 likes

Solved!! No video display or controls on Chromecast

PlanPremiumCountryCanadaDeviceGoogle Chromecast 2nd generation, firmware version 1.40.156414. Casting from Google Pixel 3 Android 9 (Pie), Spotify version 8.5.17.676 My Question or IssueSee attached video. This has started within the last week. Casti...

  • Casual Listener
  • Plan Premium Country Canada Device Google Chromecast 2nd generation, firmware version 1.40.156414.  Casting from Google Pixel 3 Android 9 (Pie), Spotify version 8.5.17.676   My Quest...
  • sagesuburbandad
  • Casual Listener
  • 2691 Views
  • 2 replies
  • 0 likes
  • 2691 Views
  • 2 replies
  • 0 likes

[Tizen OS] Remote control not working

PlanPremiumCountryGermanyDeviceSamsung Gear SportOperating SystemTizen OS My Question or IssueI am unable change the playback mode to "Remote". After attempting to do so, I see the message "Unable to start Spotify. Connect to Bluetooth to start liste...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Gear Sport Operating System Tizen OS   My Question or Issue I am unable change the playback mode to "Remote". After attempting to do so, I s...
  • 488 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 488 Views
  • 0 replies
  • 0 likes

Superuser Contribution Some Genius Lyrics and Songs aren’t showing up.

Plan:PremiumCountry:America DeviceiPhone 6sOperating SystemiOS My Question or Issue: Hello, I’d like to report two occurring issues. Sometimes my app will just stop showing Genius Lyrics for some songs. It’s not that the song doesn’t include BTL, bec...

  • Casual Listener
  • Plan: Premium Country: America   Device iPhone 6s Operating System iOS   My Question or Issue:   Hello, I’d like to report two occurring issues. Sometimes my app will just ...
  • thecorpal
  • Casual Listener
  • 2795 Views
  • 2 replies
  • 0 likes
  • Other
  • 2795 Views
  • 2 replies
  • 0 likes

Google Nest Hub track info & artwork missing

PlanPremiumCountryUKDeviceGoogle Nest HubOperating SystemAndroid My Question or IssueHi,All of the Spotify artwork and track details have vanished from my Google Nest Hub, to be replaced by a Spotify logo. Everything still plays fine, but all the det...

IMG_20190810_145413.jpg IMG_20190810_144421.jpg
  • Casual Listener
  •       Plan Premium Country UK Device Google Nest Hub Operating System Android   My Question or Issue Hi, All of the Spotify artwork and track details have vanish...
  • chirp
  • Casual Listener
  • 1780 Views
  • 2 replies
  • 5 likes
  • Other
  • 1780 Views
  • 2 replies
  • 5 likes

Solved!! Album art and playlist info missing when casting to chromecast

I've been using the Chromecast to to play music too, but in the last day or so, when info it, I only get a Spotify logo come up. The music all plays but I can no longer see the playlist info and the album art / song / artist information. I've had a f...

  • Casual Listener
  • I've been using the Chromecast to to play music too, but in the last day or so, when info it, I only get a Spotify logo come up. The music all plays but I can no longer see the playlist info and the ...
  • koopa79
  • Casual Listener
  • 3573 Views
  • 12 replies
  • 1 likes
  • 3573 Views
  • 12 replies
  • 1 likes

[Ford Sync3] Spotify stops AppLink Support?

Hi, I'm wondering why the newest Update (8.4.38) stops support for this interface without a comment. It worked steadily better until I was even very satisfied with the function in the last 3 months. Now that it works really well and Ford has also wor...

  • Casual Listener
  • Hi,   I'm wondering why the newest Update (8.4.38) stops support for this interface without a comment.   It worked steadily better until I was even very satisfied with the function...
  • Chuckq
  • Visitor
  • 3384 Views
  • 5 replies
  • 3 likes
  • Ford SYNC
  • 3384 Views
  • 5 replies
  • 3 likes

Superuser Contribution [Desktop] Equalizer for the Desktop Version

PlanpremiumCountrysweden Deviceacer swift Operating System windows 10 pro (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan premium Country sweden   Device acer swift   Operating System windows 10 pro   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • trgrr
  • Casual Listener
  • 911 Views
  • 3 replies
  • 0 likes
  • music
  • 911 Views
  • 3 replies
  • 0 likes

Spotify broke Firefox ESR support again

PlanFreeCountryUSDevice Operating SystemWindows 10 My Question or IssueSpotify once again broke support for latest Firefox ESR release. Using 60.8.0 it's no longer working. Using 60.7.0 yesterday it worked perfectly fine. This has happened in the pas...

  • Regular
  • Plan Free Country US Device   Operating System Windows 10   My Question or Issue Spotify once again broke support for latest Firefox ESR release.  Using 60.8.0 it's no longer...
  • 530 Views
  • 0 replies
  • 2 likes
  • Other
  • 530 Views
  • 0 replies
  • 2 likes

Google Speaker Group Issues

Hi Guys, so I've had a google home mini for some time now. I use spotify on it a lot also. I have recently got another. Problem is im trying to set up a speaker group on the google app. Selecting the speaker group within spotify cuts off one of the h...

  • Newbie
  • Hi Guys, so I've had a google home mini for some time now. I use spotify on it a lot also. I have recently got another. Problem is im trying to set up a speaker group on the google app. Selecting the...
  • 661 Views
  • 0 replies
  • 0 likes
  • 661 Views
  • 0 replies
  • 0 likes

Alexa spotify connect prefereer speaker

Hello, Is there a possibility to choose a prefered speaker for spotify on Amazon Alexa. I have a Denon receiver witch had spotify connect and I want to use my Amazon echo dot to control it. It would be Nice if there was a possibility to choose the De...

  • Visitor
  • Hello,    Is there a possibility to choose a prefered speaker for spotify on Amazon Alexa. I have a Denon receiver witch had spotify connect and I want to use my Amazon echo dot to contro...
  • 982 Views
  • 0 replies
  • 3 likes
  • Connect
    Denon
  • 982 Views
  • 0 replies
  • 3 likes

I can't find the podcast that I recently published

Hi! I've just published a podcast named Halimun using Anchor App about one hour ago, but I can't find it on Spotify. Any idea to solve this?This is my Podcast link :https://open.spotify.com/show/52Ts9e9GrF0isejtSG4Sxe

  • Visitor
  • Hi! I've just published a podcast named Halimun using Anchor App about one hour ago, but I can't find it on Spotify. Any idea to solve this? This is my Podcast link : https://open.spotify.com/show/...
  • 506 Views
  • 0 replies
  • 0 likes
  • 506 Views
  • 0 replies
  • 0 likes

My Spotify account is linked to a different PlayStation account

Hi, my Spotify account is linked to a PlayStation network account, but I don't know who's. I don't know how to remove it from an account I don't have access to. thanks!

  • Newbie
  • Hi, my Spotify account is linked to a PlayStation network account, but I don't know who's. I don't know how to remove it from an account I don't have access to.   thanks!
  • Pepapig
  • Visitor
  • 1068 Views
  • 2 replies
  • 0 likes
  • 1068 Views
  • 2 replies
  • 0 likes

Queued song keeps starting when playing new sessions

PlanPremiumCountrySwedenDeviceiPhone X (direct play and bluetooth play to Ford Sync, Mac desktop client, Denon Spotify ConnectOperating SystemAll up to date My Question or IssueA while ago I queued a song (Glad Hes Gone Major Lazer Extended Remix by ...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone X (direct play and bluetooth play to Ford Sync, Mac desktop client, Denon Spotify Connect Operating System All up to date   My Question or Issu...
  • DanifC
  • Composer
  • 1250 Views
  • 3 replies
  • 0 likes
  • Connect
    Denon
    Ford SYNC
    Other
  • 1250 Views
  • 3 replies
  • 0 likes

Particular playlist radio station cannot be started

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 410 Views
  • 0 replies
  • 0 likes
  • Other
  • 410 Views
  • 0 replies
  • 0 likes