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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10474 Views
  • 72 replies
  • 9 likes
  • Other
  • 10474 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20147 Views
  • 9 replies
  • 2 likes
  • Other
  • 20147 Views
  • 9 replies
  • 2 likes

Web Player-Windows-Cannot Bring Up Log In Page

When I bring up spotify web player and click the log in prompt, it opens a second blank, long, skinny window for about a second and then disapears.The logo procceeds to trace itself again like when I had first opened the page. I go to click the log i...

  • Newbie
  • When I bring up spotify web player and click the log in prompt, it opens a second blank, long, skinny window for about a second and then disapears.The logo procceeds to trace itself again like when I...
  • Nico
  • Community Legend
  • 572 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 572 Views
  • 1 replies
  • 0 likes

Spotify does not work anymore on Samsung TV

I used to use Spotify quite regularly on my Samsung TV but as of today all I ever see on the app is a white screen. I tried deleting the app and reinstalling but I cannot reinstall it anymore, only to be told there is a 111 error. Any help? Since the...

  • Newbie
  • I used to use Spotify quite regularly on my Samsung TV but as of today all I ever see on the app is a white screen. I tried deleting the app and reinstalling but I cannot reinstall it anymore, only t...
  • Nico
  • Community Legend
  • 503 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 503 Views
  • 1 replies
  • 0 likes

Spotify web player not working

Hi,I was using spotify web player for a while untill 2 days ago when the link would change from play.spotify.com/browse to open.spotify.com/browse. When the link changes it only goes to a white screen and nothing else happens. This only happens when ...

  • Newbie
  • Hi, I was using spotify web player for a while untill 2 days ago when the link would change from play.spotify.com/browse to open.spotify.com/browse. When the link changes it only goes to a white scr...
  • Nico
  • Community Legend
  • 569 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 569 Views
  • 1 replies
  • 0 likes

Avoid a language in playlists

PlanPremiumCountrySpainDevice(iPhone 6, Macbook Air, Microsoft)Operating System(iOS 10, Windows 10) My Question or IssueHi there! Is there any way to avoid songs in an specific language in the playlists Spotify suggests me? I love the suggestions mad...

  • Casual Listener
  • Plan Premium Country Spain Device (iPhone 6, Macbook Air, Microsoft) Operating System (iOS 10, Windows 10)   My Question or Issue Hi there!   Is there any way to avoid songs in ...
  • hgserrano
  • Casual Listener
  • 299 Views
  • 2 replies
  • 0 likes
  • music
  • 299 Views
  • 2 replies
  • 0 likes

Superuser Contribution Chromecast Shuffle not working

I am using Android 7.1.1, Chromecast video 3rd gen and Chromecast mini's and have the lastest free version of Spotify, everything works but the shuffle feature. If I am casting the shuffle feature will disappear after changing a couple of playlists ?...

  • Newbie
  •   I am using Android 7.1.1, Chromecast video 3rd gen and Chromecast mini's and have the lastest free version of Spotify, everything works but the shuffle feature. If I am casting the shuff...
  • Guido
  • Spotify Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Buried in Ads in new Web Player

Ditto on many of the comlpaints about the new web player. Feels like a downgrade. That aside, I've got the problem of Spotify banner ads stacking up and hiding everything. Anyone else with this problem? The new player makes it hard enough to see a pl...

spotify.JPG
  • Casual Listener
  • Ditto on many of the comlpaints about the new web player. Feels like a downgrade. That aside, I've got the problem of Spotify banner ads stacking up and hiding everything. Anyone else with this probl...
  • Nico
  • Community Legend
  • 623 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play downloaded songs from computer on PS4.

I downloaded songs from my computer onto my phone. I thought I was going to be able to play it on my PS4, but it says that I can't play the songs on my PS4 through the PS4 Spotify app. Anyone know how I can fix this?PlanPremiumCountry United StatesDe...

  • Newbie
  • I downloaded songs from my computer onto my phone. I thought I was going to be able to play it on my PS4, but it says that I can't play the songs on my PS4 through the PS4 Spotify app. Anyone know ho...
  • Guido
  • Spotify Legend
  • 1491 Views
  • 1 replies
  • 0 likes
  • 1491 Views
  • 1 replies
  • 0 likes

Web player wont play any songs, please help!!

After the update to the web player, it stopped playing songs and displays a, "Oooops, something went wrong. Reload." option on the top of the screen. Reloading does nothing, restarting my computer does nothing, emptying my cache does nothing, updatin...

  • Casual Listener
  • After the update to the web player, it stopped playing songs and displays a, " Oooops, something went wrong. Reload." option on the top of the screen. Reloading does nothing, restarting my computer ...
  • Nico
  • Community Legend
  • 559 Views
  • 1 replies
  • 2 likes
  • Web Player
  • 559 Views
  • 1 replies
  • 2 likes

Specific songs stopped working on ps4

Hello! I made a playlist of a discography from a band called Dope. It has been one of my top listened to playlist while i am gaming on my ps4.My list contains the six albums that are on spotify. until recently, all six albums had been working just fi...

  • Casual Listener
  • Hello! I made a playlist of a discography from a band called Dope. It has been one of my top listened to playlist while i am gaming on my ps4. My list contains the six albums that are on spotify. un...
  • Nico
  • Community Legend
  • 551 Views
  • 1 replies
  • 0 likes
  • Free
    Other
  • 551 Views
  • 1 replies
  • 0 likes

Adverts not playing

Hi all,I've been having a bit of an issue, it's not major just kinda irritating. Whenever I start playing music from my main play playlist it always starts of saying 'Enjoy 30 mins ad free music after hearing from the following sponsor' or something ...

  • Newbie
  • Hi all, I've been having a bit of an issue, it's not major just kinda irritating. Whenever I start playing music from my main play playlist it always starts of saying 'Enjoy 30 mins ad free music af...
  • Nico
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

I have a problem.

PlanFreeCountryTurkeyDeviceHuawei P SmartOperating SystemAndroid Oreo My Question or Issue I have a problem. Can you help me?

  • Regular
  • Plan Free Country Turkey Device Huawei P Smart Operating System Android Oreo   My Question or Issue  I have a problem. Can you help me?
  • Mantisentil
  • Community Legend
  • 558 Views
  • 3 replies
  • 0 likes
  • music
  • 558 Views
  • 3 replies
  • 0 likes

Ps4 app

Hello!I'm using ps4 app and it's annoying to use it because the user interface is bad.When i browse the library and select some of the track and music starts to play, that work ok but when i hit the back button i have to browse the library again from...

  • Newbie
  • Hello! I'm using ps4 app and it's annoying to use it because the user interface is bad. When i browse the library and select some of the track and music starts to play, that work ok but when i hit ...
  • Nico
  • Community Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Browse
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot get samsung soundbar (N850) to connect to spotify

PlanPremiumCountryCanadaDevice(Samsung S7, Echo Plus, Samsung N850)Operating System(Android) My Question or IssueThe sasmsung soundbar is on WIFI but I cannot get the Echo Plus to play Spotify on the sound bar. The sound bar doesn't even show up unde...

  • Casual Listener
  • Plan Premium Country Canada Device (Samsung S7, Echo Plus, Samsung N850) Operating System (Android)   My Question or Issue The sasmsung soundbar is on WIFI but I cannot get the Echo Pl...
  • Guido
  • Spotify Legend
  • 2583 Views
  • 3 replies
  • 3 likes
  • Samsung
  • 2583 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Wake up with Spotify without smartphone

Premium FamilyMy Question or Issue Hi there,I am looking for a way to wake-up with Spotify without using a Smartphone.My problem is the following : I am a firefighter and I'm often called at night. I take my smartphone with me wich leaves my wife wit...

  • Casual Listener
  • Premium Family My Question or Issue  Hi there, I am looking for a way to wake-up with Spotify without using a Smartphone. My problem is the following : I am a firefighter and I'm often calle...
  • StephanC71
  • Casual Listener
  • 4984 Views
  • 4 replies
  • 0 likes
  • Other
  • 4984 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Play songs for a second or less and they stop on my PS3

Recently I try to listen to my songs on spotify of PS3 and they play for a second or less and they stop, I put play due and it stops again, do you know how I can solve this problem? Thank you

  • Newbie
  • Recently I try to listen to my songs on spotify of PS3 and they play for a second or less and they stop, I put play due and it stops again, do you know how I can solve this problem? Thank you
  • Guido
  • Spotify Legend
  • 780 Views
  • 1 replies
  • 0 likes
  • ps3
    Samsung
    Sony
  • 780 Views
  • 1 replies
  • 0 likes

Can't connect to spotify on webplayer

Keep getting "can't connect to Spotify.. Trying again right now.." I've cleared all my cookies too. How do I fix it?

  • Newbie
  • Keep getting "can't connect to Spotify.. Trying again right now.." I've cleared all my cookies too.  How do I fix it?
  • Nico
  • Community Legend
  • 473 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random artists being unfollowed and Discover list playing same songs

So, second thread here after moderators decided to delete the first without even an attempt to answer the issue Some of my artists keep getting unfollowed. Why? Happens randomly and when I notice, I'm no longer following certain artists. I refollow o...

  • Visitor
  • So, second thread here after moderators decided to delete the first without even an attempt to answer the issue 😕   Some of my artists keep getting unfollowed. Why? Happens randomly and when ...
  • Guido
  • Spotify Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • music
  • 269 Views
  • 1 replies
  • 0 likes

pardon me

excuse me but i cannot play any KISS songs...( just recently). I have a Free account. It always has been. Currently living a few doors dowth south (central america). Ive been having issues with Desktop (windows 10) and Android Oreo while trying to pl...

  • Newbie
  •  excuse me but i cannot play any KISS songs...( just recently).   I have a Free account. It always has been.   Currently living a few doors dowth south (central america).   ...
  • Mantisentil
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • music
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Playlist has disappeared

A playlist I created for myself and my girlfriend has completely dissapeared and I have no idea why. I looked at playlist recovery and its not located there. it is not located on my profile, and it doesnt show up in my recently played. I really dont ...

  • Newbie
  • A playlist I created for myself and my girlfriend has completely dissapeared and I have no idea why. I looked at playlist recovery and its not located there. it is not located on my profile, and it d...
  • Mantisentil
  • Community Legend
  • 473 Views
  • 1 replies
  • 0 likes
  • Other
  • 473 Views
  • 1 replies
  • 0 likes

half of my friend activity is seen

My Question or Issue Hi, I'm not quite sure what's going on with my friend activity. The friend activity feed is showing about half the people I am following. And I have no idea how that happened because last time I opened spotify in my mac nothing w...

  • Newbie
  •     My Question or Issue  Hi, I'm not quite sure what's going on with my friend activity. The friend activity feed is showing about half the people I am following.  And I have ...
  • Mantisentil
  • Community Legend
  • 925 Views
  • 1 replies
  • 3 likes
  • Other
  • 925 Views
  • 1 replies
  • 3 likes