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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • dan_kwc2000
  • Regular
  • 17548 Views
  • 109 replies
  • 11 likes
  • Other
  • 17548 Views
  • 109 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21486 Views
  • 9 replies
  • 2 likes
  • Other
  • 21486 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution How long for the Google Mini to arrive

PlanPremiumCountryUKDeviceN/AOperating SystemN/A My Question or Issue I recently saw the Spotify UK promotion "Get a Google Home Mini with Premium for family" It's still going on (until the 14th of May IIRC) upon signing up I got a page claiming "You...

  • Newbie
  •   Plan Premium Country UK Device N/A Operating System N/A   My Question or Issue   I recently saw the Spotify UK promotion "Get a Google Home Mini with Premium for family" ...
  • Katerina
  • Spotify Legend
  • 9113 Views
  • 1 replies
  • 0 likes
  • Other
  • 9113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share Playlist comes up with Wrong Music

PlanFamily PlanCountryCanadaDeviceSamsung plus 8 & Windows 10Operating SystemWindows 10 My Question or IssueMy husband tries to share his playlist with me and when I click the link he sends me it opens up a totally different list of songs even though...

  • Newbie
  • Plan Family Plan Country Canada Device Samsung plus 8 & Windows 10 Operating System Windows 10   My Question or Issue My husband tries to share his playlist with me and when I clic...
  • Peter
  • Spotify Legend
  • 1555 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 1555 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Subscription] How do I get Hulu if I have an annual Spotify Premium account?

I bought a Spotify Premium 1-year subscription from Costco. How do I take advantage of the free Hulu membership? Thanks!Rob

  • Newbie
  • I bought a Spotify Premium 1-year subscription from Costco.  How do I take advantage of the free Hulu membership?   Thanks! Rob
  • Guido
  • Spotify Legend
  • 897 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Subscription
  • 897 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos not appearing on Available Devices on Desktop

PlanPremiumCountryDKDevicePCOperating SystemWindows 10Spotify version1.1.3.259.g8172f63aMy Question or IssueSame issue as here: https://community.spotify.com/t5/Other-Partners-Web-Player-etc/Sonos-not-appearing-on-Spotify-connect/td-p/4614608Tried al...

  • Newbie
  • Plan Premium Country DK Device PC Operating System Windows 10 Spotify version 1.1.3.259.g8172f63a My Question or Issue Same issue as here: https://community.spotify.com/t5/Other-Partners-W...
  • Guido
  • Spotify Legend
  • 795 Views
  • 1 replies
  • 0 likes
  • 795 Views
  • 1 replies
  • 0 likes

Webplayer broken

My Spotify web player doesn't work at all on firefox or Google Chromeon fire fox it says "Firefox is installing components needed to play audio or video on this page" and on google chrome when i click a song nothing happenes also on firefox i tried t...

  • Casual Listener
  • My Spotify web player doesn't work at all on firefox or Google Chrome on fire fox it says "Firefox is installing components needed to play audio or video on this page" and on google chrome when i cl...
  • Nico
  • Community Legend
  • 1618 Views
  • 3 replies
  • 0 likes
  • Other
  • 1618 Views
  • 3 replies
  • 0 likes

Superuser Contribution Gapless Playback via Bose

How do you enable gapless playback looping a track when streaming via an external speaker, in my case the Bose Noise Machine? i am able to activate it on my handset (iPhone X) but when I connect to the speaker Spotify says the Playback settings are n...

  • Casual Listener
  • How do you enable gapless playback looping a track when streaming via an external speaker, in my case the Bose Noise Machine?   i am able to activate it on my handset (iPhone X) but when I con...
  • Guido
  • Spotify Legend
  • 1734 Views
  • 3 replies
  • 1 likes
  • Connect
    Other
  • 1734 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot play some artists

PlanPremiumCountryItalyDevice(Samsung Galaxy s8)Operating System(Android) My Question or IssueHi, I cannot play any song of some artists. I know the songs are correct because on another phone with another profile I can play them. Do you know why?

  • Casual Listener
  • Plan Premium Country Italy Device (Samsung Galaxy s8) Operating System (Android)   My Question or Issue Hi, I cannot play any song of some artists.  I know the songs are correct ...
  • Guido
  • Spotify Legend
  • 1288 Views
  • 5 replies
  • 1 likes
  • music
  • 1288 Views
  • 5 replies
  • 1 likes

Superuser Contribution BMW Connected and Android 9 issue

PlanPremiumCountryGermanyDeviceNokia 8 BMW 4er Gran Coupe (2016)Operating SystemAndroid 9 My Question or Issue BT connection or the BMW Spotify App never worked properly on my Nokia 8 with Android 8.1. Now that i got the Android Pie update i tried it...

  • Roadie
  • Plan Premium Country Germany Device Nokia 8 BMW 4er Gran Coupe (2016) Operating System Android 9   My Question or Issue  BT connection or the BMW Spotify App never worked pro...
  • groove2spotify
  • Roadie
  • 10642 Views
  • 21 replies
  • 5 likes
  • Connect
  • 10642 Views
  • 21 replies
  • 5 likes

Search not working - Windows 10 mobile

PlanPremiumCountryArgentinaDeviceMicrosoft Lumia 640Operating SystemWindows 10 Mobile 1703 My Question or IssueHi. I can't search for songs or artists. When I write it always says the "text" is not found. The app works when I try to listen music of t...

  • Casual Listener
  • Plan Premium Country Argentina Device Microsoft Lumia 640 Operating System Windows 10 Mobile 1703   My Question or Issue Hi. I can't search for songs or artists. When I write it always...
  • stevenpitten
  • Newbie
  • 6280 Views
  • 10 replies
  • 2 likes
  • 6280 Views
  • 10 replies
  • 2 likes

Web player can't play anything

PlanFreeCountryCzech RepublicOperating SystemWindows 10Web browser:Firefox, latest version My Question or IssueHello, when I log in to Spotify on web and click on the button "Play", it doesn't do anything. I tried to play different things (albums, so...

  • Newbie
  • Plan Free Country Czech Republic Operating System Windows 10 Web browser: Firefox, latest version   My Question or Issue Hello, when I log in to Spotify on web and click on the button ...
  • Bethany_Dawn
  • Community Legend
  • 858 Views
  • 1 replies
  • 0 likes
  • Other
  • 858 Views
  • 1 replies
  • 0 likes

Song & Playlist is greyed out

PlanPremiumCountryUSADeviceIphone xOperating SystemIos 12 My Question or IssueSo I wanted to listen to this playlist that isn't working at all, all the songs are greyed out and anytime I try to play the playlist/radio it says that the song is not ava...

  • Newbie
  • Plan Premium Country USA Device Iphone x Operating System Ios 12   My Question or Issue So I wanted to listen to this playlist that isn't working at all, all the songs are greyed out a...
  • Nico
  • Community Legend
  • 741 Views
  • 1 replies
  • 0 likes
  • Other
  • 741 Views
  • 1 replies
  • 0 likes

Songs start with a couple seconds already in and skip before the end

•PlanPremiumCountryCanadaDeviceIphone 7Operating SystemiOS 10My Question or IssueWhen I listen to playlist made by spotify, like Hip-Hop Central and Power Gaming, the songs always start a couple seconds after the beginning. Example : when the song st...

  • Casual Listener
  •   • Plan Premium Country Canada Device Iphone 7 Operating System iOS 10 My Question or Issue When I listen to playlist made by spotify, like Hip-Hop Central and Power Gaming, the son...
  • Bittencourt
  • Spotify Star
  • 2993 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 2993 Views
  • 1 replies
  • 0 likes

frozen ad

PlanfreeCountryUSADeviceChromebookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei closed my chromebook in the middle of an ad and i reopen the computer and the ad was frozen there i let it be for a few days and today i t...

  • Casual Listener
  • Plan free Country USA Device Chromebook Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i closed my chromebook in the middle of an ad and i reopen ...
  • Nico
  • Community Legend
  • 894 Views
  • 1 replies
  • 0 likes
  • music
  • 894 Views
  • 1 replies
  • 0 likes

Solved!! Problem with URL format? How to update playlist database for an old player (Nuvo MPS4).

Hi,I am running an old Nuvo MPS4 that has a Spotify player embedded. It cannot access my playlists anymore (~2yrs), probably due to some minor API change that is not updated. However, I can still play top charts and then save them as local playlists....

  • Gig Goer
  • Hi, I am running an old Nuvo MPS4 that has a Spotify player embedded. It cannot access my playlists anymore (~2yrs), probably due to some minor API change that is not updated. However, I can still p...
  • OneBobone
  • Gig Goer
  • 2638 Views
  • 5 replies
  • 0 likes
  • Other
  • 2638 Views
  • 5 replies
  • 0 likes

Spotify Artist Payment Method

So im gonna upload my music on this platform as playlist, it follows all the requirement, 1. No Copyrighted Material ( All original, The kit and all such thing was free to used and spread through the internet ), 2. It is Unreleased song, 3. There is ...

  • Newbie
  • So im gonna upload my music on this platform as playlist, it follows all the requirement, 1. No Copyrighted Material ( All original, The kit and all such thing was free to used and spread through the...
  • Mantisentil
  • Community Legend
  • 1599 Views
  • 1 replies
  • 0 likes
  • Other
  • 1599 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shared playlist not playing all songs or shuffling properly

PlanPremiumCountryNew Zealand Device(iPhone 6)Operating System(iOS 12) My Question or IssueMy boyfriend sent me the URL to a playlist which I have also added songs to, however when I hit shuffle and go to the queue, not all songs are showing in the q...

  • Newbie
  • Plan Premium Country New Zealand   Device (iPhone 6) Operating System (iOS 12)   My Question or Issue My boyfriend sent me the URL to a playlist which I have also added songs to,...
  • faktory42
  • Gig Goer
  • 1546 Views
  • 2 replies
  • 0 likes
  • Other
  • 1546 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts on Samsung TV app

When I want Spotify to play each episode of a podcast I often use my Samsung tv app.The problem, it lists the LAST episode next going downwards so it play the LAST episode next. I have to use the remote to go to the next episode which is not great if...

  • Casual Listener
  •   When I want Spotify to play each episode of a podcast I often use my Samsung tv app. The problem, it lists the LAST episode next going downwards so it play the LAST episode next. I have to ...
  • Jemi
  • Spotify Legend
  • 3462 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 3462 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues with language preferences.

My daily mix playlist songs are out of my language preferences, this issue is very frustrating for me, I can't even understand a word of that language and I have to listen that language everyday when I play daily mix. I think there cannot be the poss...

  • Casual Listener
  • My daily mix playlist songs are out of my language preferences, this issue is very frustrating for me, I can't even understand a word of that language and I have to listen that language everyday when...
  • Peter
  • Spotify Legend
  • 681 Views
  • 2 replies
  • 0 likes
  • Other
  • 681 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album "Mafia Material" is listed wrong

Hello, the album "Mafia Material" is currently listed on the page from Money Boy, who is a german rapper. https://open.spotify.com/artist/1DxUdl4z0N2hLqU7U6yqwc?si=_Syq5D6qQLi_nt9SiM4woQBut, according to Apple Music, it belongs to this Money Boy.http...

  • Newbie
  • Hello, the album "Mafia Material" is currently listed on the page from Money Boy, who is a german rapper. https://open.spotify.com/artist/1DxUdl4z0N2hLqU7U6yqwc?si=_Syq5D6qQLi_nt9SiM4woQ But, accord...
  • Guido
  • Spotify Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • Other
  • 540 Views
  • 1 replies
  • 0 likes